The new commerce game: The challenge and the opportunity

Customer experience has changed the commerce game. It gives start-ups the ability to take on multinational corporations. It gives manufacturers the chance to bypass distributors and sell directly to their customers. And it gives retailers the opportunity to digitally connect with their customers on a human level. In a recent survey carried out in conjunction with Sitecore, Econsultancy asked over a thousand commerce professionals for their views on the industry, and over 80% said their “success as an ecommerce business depends on their ability to create compelling customer experiences.”

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Netwrix Corporation

Netwrix Corporation is a software company focused exclusively on providing IT security and operations teams with pervasive visibility into user behavior, system configurations and data sensitivity across hybrid IT infrastructures to protect data regardless of its location. Over 9,000 organizations worldwide rely on Netwrix to detect and proactively mitigate data security threats, pass compliance audits with less effort and expense, and increase the productivity of their IT teams.

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Software, Low-Code App Development

Empowering Industry 4.0 with Artificial Intelligence

Article | June 7, 2024

The next step in industrial technology is about robotics, computers and equipment becoming connected to the Internet of Things (IoT) and enhanced by machine learning algorithms. Industry 4.0 has the potential to be a powerful driver of economic growth, predicted to add between $500 billion- $1.5 trillion in value to the global economy between 2018 and 2022, according to a report by Capgemini.

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API Management, IDE

How Artificial Intelligence Is Transforming Businesses

Article | June 28, 2024

Whilst there are many people that associate AI with sci-fi novels and films, its reputation as an antagonist to fictional dystopic worlds is now becoming a thing of the past, as the technology becomes more and more integrated into our everyday lives. AI technologies have become increasingly more present in our daily lives, not just with Alexa’s in the home, but also throughout businesses everywhere, disrupting a variety of different industries with often tremendous results. The technology has helped to streamline even the most mundane of tasks whilst having a breath-taking impact on a company’s efficiency and productivity

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Application Development Platform

The advances of AI in healthcare

Article | March 19, 2024

With the Government investing £250 million into the project, the Lab will consider how to use AI for the benefit of patients – whether this be the deployment of existing AI methods, the development of new technologies or the testing of their safety. Amongst other things, the initiative will aim to deliver earlier diagnoses of cancer. It is estimated that in excess of 50,000 extra patients could see their cancer being detected at an early stage, thus boosting survival rates. More specifically, a study has shown that AI is quicker in identifying brain tumour tissue than a pathologist.This would have a positive knock-on effect in other areas, such as enabling money to be saved (that otherwise would have been spent on further treatment) and reducing the workload of staff (at a time when there is a crisis in NHS workforce numbers).

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Three Keys to Successful AI Adoption

Article | February 10, 2020

Over the past several years, we have begun to see the emergence of artificial intelligence (AI) in businesses. According to a study for the AI Index 2019 Annual Report, more than half of respondents report their companies are using AI in at least one function or business unit. Thirty percent report they have AI embedded across multiple areas of their business. As businesses continue to develop their understanding of what is possible with AI, we can expect to see a continued increase in AI adoption.

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Spotlight

Netwrix Corporation

Netwrix Corporation is a software company focused exclusively on providing IT security and operations teams with pervasive visibility into user behavior, system configurations and data sensitivity across hybrid IT infrastructures to protect data regardless of its location. Over 9,000 organizations worldwide rely on Netwrix to detect and proactively mitigate data security threats, pass compliance audits with less effort and expense, and increase the productivity of their IT teams.

Related News

Sitecore Named a Strong Performer in B2C Content Marketing Platforms by Independent Research Firm

Sitecore | May 06, 2019

Sitecore®, the global leader in digital experience management software, today announced that it has been recognized as a Strong Performer in The Forrester Wave: Content Marketing Platforms for B2C Marketers, Q2 2019 report by Forrester Research, Inc. Sitecore Content Hub was among the select technologies Forrester evaluated in the independent report, which assessed the nine most significant software vendors across 30 criteria. According to the report: Sitecore’s experience supporting the content needs of large, distributed marketing organizations such as Hilton, L’Oreal and a global leader in beverages has led to market-leading capabilities in asset and campaign management. Furthermore, it is a supremely flexible and versatile part of a marketing technology stack; one customer told us ‘we’re making lots of connections with their API, and it’s very easy to work with.

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Sitecore Announces Intention to Acquire Hedgehog, Plans Expanded Support for Partner Ecosystem

Sitecore | May 08, 2019

Sitecore, the global leader in digital experience management software, today announced its intention to acquire Hedgehog Development, a customer and partner-focused digital consultancy. The acquisition will accelerate Sitecore’s growth and bolster the people, technology, and services resources supporting Sitecore Solution Partners as they continue to solve customers most critical digital transformation challenges. Sitecore’s success has been built hand-in-hand with our dedicated partners. The addition of Hedgehog strengthens this community and supports Sitecore’s revenue growth, as well as the growth of our partners, said Mark Frost, CEO of Sitecore. With Hedgehog, we add a team that brings an innovative culture and critical front-line implementation expertise that increases our ability to scale in the key areas of services, training, and support. These new resources will improve our ability to help customers accelerate their digital transformation, maximize their Sitecore investments, and realize the full potential of important Sitecore features such as advanced personalization.

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Econsultancy research reveals one third of organizations fear going out of business within next 36 months without reinvention of business model

Sitecore | May 21, 2019

In partnership with Sitecore, the global leader in digital experience management software, Econsultancy today released a report entitled Reinventing Commerce, providing a snapshot of the global commerce market. The research highlights that 60 percent of organizations report their business model is under critical or significant pressure to adapt to changing market conditions, with one-third concerned that the pressure could threaten the survival of their business within 36 months. A majority of companies surveyed identified a new model for growth by using commerce expertise combined with the right personalized experience for the customer. Two-thirds of respondents recognize that creating the right personalized content for their customers is how they can take on the big brands. While excited about the possible favorable business outcomes of creating the right personalized customer journey, respondents globally are conflicted about working with and competing among macro-players such as Amazon and Alibaba. Nearly the same percentage of respondents consider the top-tier e-commerce marketplaces to be a significant opportunity for growth 47 percent, even as they are concerned about working with them 46 percent.

Read More

Sitecore Named a Strong Performer in B2C Content Marketing Platforms by Independent Research Firm

Sitecore | May 06, 2019

Sitecore®, the global leader in digital experience management software, today announced that it has been recognized as a Strong Performer in The Forrester Wave: Content Marketing Platforms for B2C Marketers, Q2 2019 report by Forrester Research, Inc. Sitecore Content Hub was among the select technologies Forrester evaluated in the independent report, which assessed the nine most significant software vendors across 30 criteria. According to the report: Sitecore’s experience supporting the content needs of large, distributed marketing organizations such as Hilton, L’Oreal and a global leader in beverages has led to market-leading capabilities in asset and campaign management. Furthermore, it is a supremely flexible and versatile part of a marketing technology stack; one customer told us ‘we’re making lots of connections with their API, and it’s very easy to work with.

Read More

Sitecore Announces Intention to Acquire Hedgehog, Plans Expanded Support for Partner Ecosystem

Sitecore | May 08, 2019

Sitecore, the global leader in digital experience management software, today announced its intention to acquire Hedgehog Development, a customer and partner-focused digital consultancy. The acquisition will accelerate Sitecore’s growth and bolster the people, technology, and services resources supporting Sitecore Solution Partners as they continue to solve customers most critical digital transformation challenges. Sitecore’s success has been built hand-in-hand with our dedicated partners. The addition of Hedgehog strengthens this community and supports Sitecore’s revenue growth, as well as the growth of our partners, said Mark Frost, CEO of Sitecore. With Hedgehog, we add a team that brings an innovative culture and critical front-line implementation expertise that increases our ability to scale in the key areas of services, training, and support. These new resources will improve our ability to help customers accelerate their digital transformation, maximize their Sitecore investments, and realize the full potential of important Sitecore features such as advanced personalization.

Read More

Econsultancy research reveals one third of organizations fear going out of business within next 36 months without reinvention of business model

Sitecore | May 21, 2019

In partnership with Sitecore, the global leader in digital experience management software, Econsultancy today released a report entitled Reinventing Commerce, providing a snapshot of the global commerce market. The research highlights that 60 percent of organizations report their business model is under critical or significant pressure to adapt to changing market conditions, with one-third concerned that the pressure could threaten the survival of their business within 36 months. A majority of companies surveyed identified a new model for growth by using commerce expertise combined with the right personalized experience for the customer. Two-thirds of respondents recognize that creating the right personalized content for their customers is how they can take on the big brands. While excited about the possible favorable business outcomes of creating the right personalized customer journey, respondents globally are conflicted about working with and competing among macro-players such as Amazon and Alibaba. Nearly the same percentage of respondents consider the top-tier e-commerce marketplaces to be a significant opportunity for growth 47 percent, even as they are concerned about working with them 46 percent.

Read More

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