Software
PR Newswire | November 02, 2023
Mural, the leading visual work platform for the Enterprise, today announced its integration with Microsoft 365 Copilot, which provides Copilot users with an AI-powered experience that can be used in conjunction with Mural. Mural is one of the first integrations with Microsoft 365 Copilot which became generally available (GA) today and is the only visual collaboration solution in the initial set of third-party integrations being offered. Alongside this integration, Mural is launching Mural AI, which includes the AI-powered features: actions, mind maps, and clustering. Mural is firmly committed to creating tools and developing partnerships that help teams harness the power of AI to solve the most pressing challenges faced by teams in the enterprise today. Through in-platform AI solutions and responsible, secure integrations with existing tools, Mural is giving teams across the enterprise the technology they need to work together better, faster, and smarter, for increased productivity and job satisfaction.
Integration with Microsoft 365 Copilot
Microsoft selected Mural to be among a group of premier partners — as well as the only visual work platform — supporting Microsoft 365 Copilot at launch. With its Microsoft 365 Copilot integration, Mural is taking the next step to providing a seamless visual collaboration experience and saving organizations time as part of the central Copilot experience. With the integration, members can leverage simple, natural language prompts to streamline their daily tasks. Using Mural and Copilot, a sales representative can easily find the customer discovery mural for their account; a designer can quickly summarize a brainstorming mural with hundreds of sticky notes; and a product manager can efficiently retrieve a project kickoff mural template — and much more.
Mural AI Features
Mural's purpose-built AI features empower teams to kickstart their projects, broaden their horizons, and work more efficiently together. Mural AI features help teams automate redundant and routine tasks, quickly synthesize information, and generate new ideas so they can spend their time doing the higher-level thinking that humans do best.
Mind maps: Mind maps are a great visual tool for following ideas and seeing where they lead. Mural AI can generate mind maps automatically from a single prompt and allow users to keep following the thread, empowering teams to create and develop great ideas faster and more effectively than ever before.
Actions: Actions helps members save time and simplify workflows with natural language prompts to quickly and efficiently complete common tasks. Summarize a group of sticky notes, get ideas to jumpstart a brainstorming session, generate icebreakers and more from a single entry-point that's intuitive and easy to use.
Clustering: When teams are generating ideas together, it can take a lot of time and energy to find those common threads that are critical to moving forward with confidence. Mural's AI clustering makes finding and sorting ideas a breeze, paving the way to new insights and enabling a smoother, faster-decision making process so teams can focus on the bigger picture.
Mural's product is built to streamline workflows and allow knowledge workers to focus on the work that matters.
"The new AI features in Mural are a brainstorming game changer. Pushing people to really dig deep to be creative can be challenging. The ability to quickly generate a mind map to jumpstart thinking will be very powerful. Using AI to quickly group ideas will cut significant time out of a workshop normally spent just 'organizing' thoughts. Now we can focus on creating thoughts." - Cindi P., Operations Lead, Professional Services Company
The Future of AI
A recent study carried out by Mural found that nearly two-thirds of all knowledge workers are excited and optimistic about AI's ability to help teams work together more effectively. Specifically, they recognize the power of AI to reduce repetitive tasks and automate processes. Managers are even more optimistic about AI than individual contributors (88% vs 74%). Mural's AI features, along with its Copilot integration, empower teams to kickstart their projects, broaden their horizons and work more efficiently together, all while ensuring thorough security and privacy from start to finish.
We're thrilled to announce our integration with Microsoft Copilot, which brings AI-enabled collaborative tools to the ever-evolving workplace, said David Baga, CEO of Mural. Mural is committed to developing innovative solutions that address the pain points of teamwork, and this integration represents a significant milestone in that regard. Over the years, we've had a great partnership with Microsoft, and we are delighted to be one of the first plugins available at launch for Microsoft 365 Copilot. The future of work is AI-enabled, and Mural is proud to be leading the charge with Microsoft to bring innovative ways to collaborate to the workforce.
"We are at a major inflection point where AI is reshaping work and transforming how we collaborate," said Srini Raghavan, VP of Product Management for Microsoft Teams Ecosystem. "Through our expanded integrations our customers will be leveraging Microsoft 365 Copilot and Mural plugin, to improve efficiency, productivity, and collaboration within their teams."
Mural's products are built for the enterprise and take a proactive approach in addressing the security needs of its users when building and deploying its AI capabilities. The company maintains active SOC 2 Type 2, ISO 27001 and ISO 9001 certifications and complies with GDPR and CCPA regulations. In addition, Mural is Microsoft 365 Certified. Mural plans to continue to develop the Mural AI offering and further extend its integration with Microsoft 365 Copilot to improve how teams work together today and in the future. For more information, please visit mural.co/ai.
About Mural
Mural, the leading visual work platform for the enterprise, makes teamwork feel like less work. Our intuitive visual workspace enables teams to easily work together and collaborate better using proven design-thinking techniques. Built for enterprise teams, Mural meets the most stringent of IT and regulatory requirements. Industry leaders — including IBM, Microsoft, SAP, and Abercrombie & Fitch — choose Mural to help their teams accelerate innovation and problem solving at scale. Whether your team is fully remote, distributed, in the office, or still figuring it out, Mural brings teams across the enterprise together to do the work that matters most. Try it for free at www.mural.co.
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General AI
PR Newswire | October 17, 2023
Heretto is thrilled to announce the beta launch of highly anticipated generative artificial intelligence (AI) features, new branding, and a refreshed website. This landmark event introduces two powerful AI functionalities, Etto, the Heretto Copilot to assist technical writers, and HelpAI to support content consumers. Etto and HelpAI will initially be available to Beta testers and then to all Heretto customers in 2024.
With these new capabilities, enterprise customers will save countless hours by letting the AI handle mundane tasks or gain an in-house DITA expert to make structured content more approachable. Authors can now create content faster while focusing on the creative and strategic process of technical writing rather than mundane tasks.
HelpAI adds a generative search function to the Heretto portal, making it easier for users to surface answers and information. Equipped with a confidence score and supported by citations, HelpAI is designed to provide hallucination-free results and will only surface accurate, secure, and helpful information from the portal.
These two features set the stage for further product advancements and ensure Heretto users will have state-of-the-art tools for managing content effectively and securely.
In concurrence with the AI Beta launch, Heretto is also proud to unveil a refreshed brand identity, signaling a new era. The rebrand includes a polished color palette, a user-centric website redesign, and a modernized logo.
We are excited to share these generative AI features, representing a major leap forward in our ongoing mission to empower our customers to build their most ambitious and impactful knowledge experiences. Combined with our fresh new look, this launch marks the beginning of a transformative chapter for Heretto, and we look forward to helping our users build tomorrow's content strategy today. Patrick Bosek, Heretto CEO
About Heretto
Heretto is a powerful CCMS platform to deploy help and API docs in a single portal designed to delight your customers. With Heretto, you can create, manage, deploy, and delight with documentation delivered to any channel, in any language. Not only do you get the internal perks of real-time collaboration and faster content production, but your customers will be delighted with immediate, personalized answers on any device.
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Software
PR Newswire | October 16, 2023
OpenText™ (NASDAQ: OTEX), (TSX: OTEX), the information company, today announced the latest release of its Cloud Editions (CE) 23.4, which includes OpenText Aviator artificial intelligence (AI) capabilities that carry through the company's innovation roadmap. For over a decade, OpenText has been helping organizations manage and secure large complex data sets from IoT and robotics, to natural language processing, to complex systems and generative AI. OpenText Aviator empowers organizations to swiftly act on their data, make sharp decisions and evolve with intelligent tools that learn over time. OpenText Aviator uplevels information automation so organizations can easily make the AI pivot and conquer today's and tomorrow's business challenges.
The AI revolution is creating an unprecedented platform shift – one that will transform all industries, all functions, and all roles, said Mark Barrenechea, CEO & CTO of OpenText. OpenText has been developing AI capabilities for over a decade, and OpenText Aviators is an AI breakthrough for customers. OpenText Aviator will help customers massively increase productivity through new conversation interfaces leveraging Information Management data sets and language models.
The demand for and adoption of AI technologies continues to grow at record speed. According to IDC, global AI IT spending will surpass $308 billion by 2026. In response to this rapidly growing demand and market potential, OpenText introduced its opentext.ai vision and strategy for AI focused on helping organizations power and protect traditional operational and experience data while anticipating a new layer of learning data from generative AI and large language models (LLMS). Grounded in layering LLMs on top of private, secured data, opentext.ai allows for a full stack or modular approach to practical AI. Organizations can take advantage of LLM-based capabilities within applications, or they can utilize OpenText Cloud API Services to create the right sandbox to experiment with.
"From upstream and renewables to trading and transport to marketing and manufacturing, we keep goods and people moving. We span 160 markets, serve about 32 million people a day at 46,000 branded retail sites and work with more than 1 million business customers. We have been the No.1 global lubricants supplier for 16 consecutive years and offer our customers a strong portfolio of energy solutions they need today and tomorrow. AI is key to maintaining our performance in these areas whilst we play a key role in the energy transition and help our customers decarbonize their businesses in the journey to net zero," said Jonathan Cullender, Head of Integration at Shell. "We are excited to take the stage with OpenText in Las Vegas to explore the game-changing capabilities of AI within the energy sector and how OpenText solutions have been instrumental in improving our operational efficiency and security, ultimately leading to substantial cost savings."
"As generative AI moves on from the initial hype, the work to ensure a measurable return on investment begins," said Darryl Gray, Global Vice President of Software Partner Solutions at SAP. "SAP is committed to creating an enterprise AI ecosystem for the future that complements our world-class business applications suite and helps our customers unlock their full potential. We support the vision behind OpenText's opentext.ai strategy and are confident that OpenText's latest innovations will enable businesses of all sizes and industries to elevate their operations to unimaginable heights."
OpenText Aviator enables AI orchestration and the creation of information flows across multiple clouds and knowledge bases allowing organizations to address multiple AI use cases for their enterprise without having to move their data. The latest Cloud Editions release includes:
OpenText Aviator for Business
OpenText IT Operations Aviator™ is a cutting-edge generative AI virtual agent for OpenText Service Management Automation X (SMAX). The latest integration combines LLMs with OpenText's data security expertise to enhance the user experience, facilitate intuitive self-service, provide faster issue resolution and gain efficiency, ultimately reducing service management costs and improve end-user customer experience.
OpenText DevOps Aviator™ revolutionizes software delivery with generative AI capabilities enabling organizations to deliver software at unparalleled velocity. This tool leverages AI to optimize software delivery with feature prediction, enhances test coverage with automatic test creation and authoring, and reduces points of risk that impact quality.
OpenText Content Aviator™ optimizes information retrieval in the workplace, making it more efficient and productive. The interactive chat interface and natural language queries enhances user productivity and streamlines content discovery.
OpenText Experience Aviator™ integrates Customer Communications Management (CCM) software with generative AI capabilities enabling marketing, communications and customer service support teams to produce well-formed and relevant material faster than ever, boosting development productivity.
OpenText Cybersecurity Aviator™ offers AI-enhanced rapid deployment capabilities and cloud-based efficiency to help organizations implement new threat detection models designed to protect users from diverse, sophisticated and evolving threats.
OpenText Business Network Aviator™ brings generative AI and large language models (LLMs) into the OpenText Business Network, placing the entire supply chain information flow into a single platform. By utilizing a comprehensive 360-degree perspective of end-to-end supply chain operations and an AI-powered conversational interface, businesses will gain access to information to respond quickly to dynamic and unpredictable market fluctuations and conditions.
OpenText Aviator for Technologists
OpenText Aviator Platform offers a suite of tools and connectors to administer enterprise-grade data warehouses, data lakes, analytics of structure and unstructured data, and visualization for intelligent decision-making.
OpenText Aviator Search introduces a new advanced capability to go from clicks to conversations with search that spans all data types across multiple repositories to build any custom solution, portal, or experience for an enterprise.
OpenText Aviator IOT brings forward a collection of tools to better connect and protect millions of IoT endpoints to get real-time insights and visibility into assets location, condition, utilization, performance and health.
OpenText Aviator Thrust & Thrust Studio is a set of robust cloud API services and developer tools built over the last three years that can power secure information flows, fuel custom AI solutions, and fast-track new AI-embedded applications.
OpenText Aviator Lab is a partnership for experimentation with professional AI experts to help customers accelerate AI development through rapid prototyping, AI reference architectures in a secure sandbox environment.
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