AI TECH, GENERAL AI, AI APPLICATIONS
Prnewswire | March 27, 2023
Appy Pie Design, the online graphic design software has launched AI Photo Enhancer - an AI-powered platform that enhances the quality of images, making them visually striking and appealing.
Appy Pie Design's AI Photo Enhancer allows users to elevate the quality of their photos with ease. This feature is particularly useful for photographers, designers, or anyone seeking to enhance their photos. Utilizing advanced AI algorithms, the tool analyzes the image and instantly adjusts essential factors like brightness, contrast, saturation, and more, resulting in a superior and top-notch output.
"We're thrilled to introduce the AI Photo Enhancer feature to our users. Our team has worked hard to develop such an AI-powered solution that streamlines the process of enhancing photos while delivering professional-grade results," said Abhinav Girdhar, Founder and CEO of Appy Pie. "At Appy Pie Design, we're committed to delivering innovative software solutions that help our customers succeed. With the AI Photo Enhancer, we believe we've created a tool that will help photographers and designers take their work to the next level" he added further.
The AI Photo Enhancer feature includes an array of tools in order to help users fine-tune their photos. They can also choose from a variety of filters and effects to give their photos a unique look and feel.
About Appy Pie
Appy Pie, a Trademark of Appy Pie LLP, is a no-code development platform that helps transform business ideas into reality without technical knowledge. It is an all-inclusive suite of the best no-code tools like an app builder, website builder, workflow automation platform, graphic design software, chatbot builder, help desk software, and live chat software. Appy Pie's App Maker has been recognized as one of the highest-rated app builders globally (G2) for its unique features, ease of use, and affordability, and is considered one of the most comprehensive no-code application development software for businesses of all sizes (Capterra).
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AI TECH, GENERAL AI, AI APPLICATIONS
Iterate.ai | March 21, 2023
Iterate.ai, whose innovation ecosystem enables customers to build production-ready enterprise applications, today announced that its low-code Interplay platform now includes integrations with Stable Diffusion, ChatGPT, and other OpenAI tools across the fast-moving generative AI landscape. Interplay goes beyond what’s available in the industry today by enabling enterprises to fuse their custom AI models with generative AI systems to serve numerous use cases across industries.
Interplay’s new generative AI capabilities unlock even faster digital innovation while— importantly—enabling companies to always own their IP with custom AI models.
Paired together, Interplay’s low-code environment and generative AI give customers what they need to rapidly implement the most cutting-edge AI capabilities that would otherwise require significant resource investments and complex coding. Organizations can now leverage Interplay and generative AI to enhance and automate their existing product descriptions, create personalized product images on their retail sites, personalize ad campaigns with users' images and themes, build intelligent FAQs, and offer new conversational experiences, among other possibilities. Interplay and its generative AI integrations are applicable across industries, from retail to banking to insurance to healthcare.
Some of the world's largest and most innovative companies—including Ulta Beauty, Circle K, and Pampered Chef—use the Interplay low-code platform to develop, scale, and iterate applications at a fraction of the time and expense it would take to hardcode and launch similar capabilities. The platform has continued to add cutting-edge, pre-coded technologies that customers can implement with drag-and-drop simplicity, including AI, machine learning, IoT, API data connections, and other capabilities.
Iterate.ai believes that generative AI is one of today's most exciting and promising emerging technologies. Combining the power of generative AI with the Interplay low-code platform promises to further accelerate the pace that businesses can build differentiated, compelling, and modern digital experiences for their customers, employees, and partners.
Interplay’s generative AI integration enables organizations to immediately leverage three capabilities from within the low-code environment:
Text-to-code generator. Built on OpenAI, Interplay’s new text-to-code solution makes low-code application development faster. Users can generate code by entering a prompt for the desired functionality of the script from within the Interplay platform. Akin to GitHub Copilot, Interplay’s code generator actively assists developers with AI-generated low-code suggestions across the development process.
Branded image generation. Interplay enables brands, advertisers, and designers to generate images from text prompts based on a set of training images already within the brand’s intellectual property. Merchandisers can fuse their custom data into Stable Diffusion models to generate customized product images, colorways, and lifestyle images based on customers’ known preferences. Brands can upload brand images, color palettes, and other assets, enter text descriptions, and rapidly produce new images to enhance their applications and customer experiences.
GPT-3-powered training and support. Conversational experiences created by Interplay now will have the ability to answer questions and interact with customers via custom AI models and, for general queries, be able to tap into GPT-3 and other large language models (LLMs).
“Like low-code itself, generative AI promises to multiply organizations’ productivity and eliminate even more of the traditional roadblocks to harnessing powerful technological capabilities,” said Brian Sathianathan, CTO of Iterate.ai. “The potent combination of the Interplay low-code platform and generative AI now allows developers (including those without any AI expertise) to rapidly build and iteratively perfect applications that deliver the features and experiences that set their companies apart. We’re proud to place some of today’s most powerful generative AI tooling in the hands of Interplay users, and excited to see what they create as they explore its possibilities.”
About Iterate.ai
Iterate.ai is the simplest, safest, and quickest way to get innovation done. Iterate offers Interplay: a low-code enterprise development platform with built-in capabilities for AI, IoT, big data, and a host of startup API connections. Iterate’s platform has three patents granted and nearly a dozen more pending. The company’s solutions appeal to executives and corporate innovators who seek low-risk, systematic ways to scale in-house, near-term digital innovation initiatives. Iterate has a global presence in North America (Silicon Valley, Colorado), Europe, and Asia (India/Sri Lanka).
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AI TECH, GENERAL AI, SOFTWARE
Prnewswire | March 29, 2023
Cresta, a leading provider of generative AI for intelligent contact centers, today announced the introduction of several new solutions and enhancements to its Cresta Real Time Intelligence Platform, a comprehensive portfolio of AI-powered products and solutions that seamlessly work together to help organizations grow revenues and retain customers.
Businesses are increasingly intrigued by the prospects of generative AI but only willing to invest in the technology if there is a tangible ROI. Powered by generative AI, these new solutions help contact center and sales teams become more effective by identifying the behaviors and drivers that improve business outcomes.
"With AI reaching an inflection point, companies across industries are trying to navigate the hype and determine how to use this technology to drive more business efficiencies," said Ping Wu, VP of Engineering & Product at Cresta. "These new solutions will help businesses overcome this challenge by underpinning their sales and service strategies with deep insights based on customer conversations with their best agents."
Drive Revenue Growth by Narrowing the Sales Performance Gap
The new Cresta Sales for Revenue Growth solution helps revenue generating contact centers and service to sales teams build and follow bespoke playbooks that are proven to improve business outcomes and narrow the gap between top and bottom performers. Powered by Cresta's powerful generative AI engine, sales organizations can quickly discover the behaviors and tactics that are proven to drive revenue and reinforce them in every customer conversation with real-time coaching.
Cresta Sales for Revenue Growth helps managers and agents improve revenue performance as quickly as possible by helping teams identify winning sales behaviors, providing visibility into 100% of conversations to ensure key behaviors are followed, and through real-time coaching to make agents more effective and improve business results.
Increase Agent Effectiveness Through Outcome-Oriented Coaching and Business Insights
Most organizations still review only a portion of customer conversations to determine effectiveness and compliance. The lack of visibility into what is actually happening makes it difficult, if not impossible, to bridge the performance gap between the behavior of their high and low performing agents. Organizations also find they lack the data to identify which behaviors most impact agent performance and the tools to drive effective coaching at scale.
The new Cresta Post-Call solution improves the effectiveness of contact centers by providing managers and supervisors with insights to identify and prioritize the key behaviors driving business success, along with the ability to ensure consistency by automatically reviewing agent adherence to behaviors in every conversation. This timely, personalized coaching helps agents improve their performance.
Cresta's three-step process to improve agent performance includes: identifying the behaviors that drive positive business outcomes, driving agent adherence through training and personalized coaching, and measuring results for continuous improvement.
Improve Self-Service Effectiveness by Identifying Reasons Why Customers Are Engaging
Cresta also announced several enhancements to the Cresta Intelligent Automation solution and the company's virtual agent product that help businesses build savvier and more effective chatbots. These enhancements include:
Topic Discovery – Automatically identifies high volume use cases from all historical conversation transcripts. The Topic Discovery feature gives visibility into where to automate to have the biggest impact, and changes in use case composition as markets change.
Intent Modeling – Identifies and trains intents modeled from real data, ensuring high performance Natural Language Understanding (NLU) recognition. Since training of intents is on real customer utterances, no synthetic training phrases are required.
Flow Modeling – Provides for conversational transparency to understand the paths customers take and the associated outcomes. With Flow Modeling, it is easy to determine which paths have the highest positive impact along with the characteristics that lead to positive outcomes.
Automated Labeling – Uses the latest innovation in Large Language Models to automatically surface and suggest labels. The result is a reduction in labor-intensive manual labeling of tasks and faster time to value. Cresta's customers have seen sales increase by 10%, ramp time reduced by 2x, CSAT improve by 20%, and agents have saved up to five hours in repetitive tasks per week. CarMax, Blue Nile, Earthlink, Holiday Inn Club Vacations, Porsche, and Intuit are among the leading companies using Cresta to improve the productivity of their contact center operations.
About Cresta
Cresta makes every customer interaction excellent. Cresta turns real-time intelligence into real-time action to make the contact center smarter – and every agent and manager more productive. Powering customer experiences for companies like CarMax, Blue Nile, Earthlink, Intuit, and Porsche, Cresta is real-time AI for the real world.
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