STRATEGIC IT TRANSFORMATION

| September 2, 2016

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Forward thinking Business and IT organizations realize that accelerating application delivery is critical in making their enterprise more agile and competitive. DevOps in the cloud removes bottlenecks, automates and manages software release and improves efficiency across the Software Development Life Cycle (SDLC).

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DataCore Software

DataCore Software Corporation develops storage virtualization platforms that empower online disk storage resources; managing and optimizing flash memory, hard drives, storage arrays and ‘Cloud storage’ across a wide variety of vendors and devices within both virtual and physical IT environments.

OTHER ARTICLES

How CloudCheckr Uses Intelligent Virtual Assistants to Convert More Leads into Pipeline

Article | May 22, 2020

Across industries, businesses are augmenting their workforces with an innovative technology to help attract, acquire and grow customers at scale, known as an Intelligent Virtual Assistant (IVA).Intelligent Virtual Assistants operate on a combination of machine learning, artificial intelligence and intelligent automation to connect with leads and customers in personalized, two-way conversations. In this way, IVAs act as a virtual team member assisting revenue-generating teams such as Marketing, Sales or Customer Success. But what does that actually look like in practice? How can businesses get the most out of their IVA deployments to better resonate with their leads or customers.

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NISI Developing Innovative Medical Technologies with NetApp ONTAP AI

Article | August 7, 2020

The NISI Group (NISI) is a medical technology business headquartered in Hong Kong, specializing in the development, manufacture, and sales of innovative surgical and diagnostic products. Its corporate mission is to become a world leader in noninvasive surgical innovations.NISI first used an NVIDIA DGX-1 as a high-performance computing node to help with its survey of research courses. Because the initial training dataset was not large, the simulation was done entirely on the NVIDIA DGX-1. However, NISI was collecting more labeled medical images for training its new network and sourcing data from several hospitals and clinical centers, and its data volumes were growing exponentially.

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Heuristics in Tech Writers Training

Article | March 15, 2021

Cognitive pathway and heuristic evaluation are two methods used to assess systems’ usability based on cognitive engineering, which uses cognitive psychology knowledge to understand the human mind’s skills and limitations to develop user-friendly systems. The cognitive pathway is the evaluation of a system's ease of learning by exploring its interface in which the user's tasks are broken down into actions necessary to perform a given task, and heuristic evaluation is the evaluation of the usability level of the user interfaces through basic rules. Although these two methods are part of the UX discipline, we Tech Writers also use them. Not ipsis litteris, obviously, but abstractly because of what originates them: cognition and heuristics. Cognition is the psychological function that acts in the acquisition of knowledge through logical associations. Heuristic is the human capacity characterized as discovery and/or invention focused on solving problems through experience and creativity. The documentation requests we receive do not always come with in-depth technical and functional specifications. It is not uncommon for us to venture into the system alone to learn and discover how, when, where and why certain functionality is being launched. In our learning and discovery process, we put ourselves in the user's shoes and decompose the necessary actions to carry out their tasks. We test patterns, experiment with basic (and alternative) flows using our experience and creativity to produce complete and detailed documentation. As we develop knowledge in the system we document, we mainly use the recognition heuristic based on the uptake of memories and the recognition of alternatives. We start having dèja-vu when we perceive similarities between the functionalities we already documented. Even if our recognition process becomes more organic and fluid, we still smell rats: why does this form have an extra field? What happens if I fill this field with another value? Tech Writers need to be partly laymen, as there has to be a certain lack of recognition for further inferences to exist. That is why having no background in systems technology can, contrary to popular belief, be extraordinarily favorable for Tech Writers’ training.

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How Artificial Intelligence Helps in Health Care

Article | April 14, 2020

Artificial intelligence has disrupted different spheres of our lives and a number of industries. It has already become commonplace to such an extent that we sometimes aren’t even aware that we’re using the benefits of this advanced technology. For example, every time Amazon recommends a product you might be interested in, or you ask Alexa to order some food online, it’s AI at work. But apart from these very practical use cases that make our lives easier, AI has also revolutionized health care, and together with its subsets machine learning (ML), natural language processing (NLP), and others, it will continue to evolve and establish itself as a critical component of this industry.

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Spotlight

DataCore Software

DataCore Software Corporation develops storage virtualization platforms that empower online disk storage resources; managing and optimizing flash memory, hard drives, storage arrays and ‘Cloud storage’ across a wide variety of vendors and devices within both virtual and physical IT environments.

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