AI Tech
Workato | October 12, 2023
Workato, a leading AI-powered enterprise integration and automation platform, has unveiled its latest offering, the Generative AI and Business Operations course, as part of the Automation Institute. This course delves into the impact of Gen AI tools on businesses, offering insights on reducing complexity, streamlining processes, enhancing decision-making, and responsible implementation.
The course offers useful advice based on real-world experiences under the direction of industry experts like Cody Guymon (COO of GTM Operations at Workato) and Bryan Wise (CIO of 6sense). Key topics covered include Gen AI use cases, adopting an automation mindset for adaptability, improving decision-making with Gen AI, and the responsible integration of Gen AI tools into businesses. Workato's Automation Institute offers self-paced, interactive courses for users to enhance their automation skills.
Julien Clement, Director of Certification and Education at Workato, reportedly remarked,
We are excited to officially launch the Generative AI and Business Operations course, designed for beginners, where they can gain a foundational understanding of how to utilize Gen AI for business operations. Part of Workato’s Automation Institute, this free course is available to professionals interested in learning more about AI and automation. Our certification and courses continue to demonstrate our commitment to delivering engaging and relevant resources. We're excited to expand our courses and certification offerings while continuing to advance the Automation Institute’s main objective – to be a key place to grow and advance your career.
[Source – Businesswire]
Workato, recognized as a leader in the 2023 Gartner Magic Quadrant for iPaaS, empowers enterprises to automate processes by seamlessly integrating applications, data, and experiences. Its low-code, no-code platform facilitates digital transformation, ensuring security, scalability, and governance.
While the announcement highlights the benefits of the Generative AI and Business Operations course, it does not provide specific details on the course's content, duration, or learning outcomes. Without this information, it may be challenging for potential users to evaluate the course's suitability for their needs and objectives. Additionally, the news article does not address any potential limitations or challenges associated with implementing GenAI tools in business operations, which could offer a more balanced perspective.
Workato's Generative AI and Business Operations course appears to offer valuable insights into the impact of Gen AI tools on businesses, providing practical advice from industry experts. This free course, part of Workato's Automation Institute, allows professionals to gain a foundational understanding of how to utilize Gen AI for business operations, promoting learning and skill development in the field of AI and automation. Workato's recognized status as a leader in the 2023 Gartner Magic Quadrant for iPaaS adds credibility to its expertise in enterprise integration and automation.
About Workato
Workato is a leader in AI-powered enterprise automation, trusted by top global brands. Headquartered in Mountain View, California, the company offers a platform for IT and business teams to seamlessly integrate applications and automate processes. Its innovative approach speeds up automation creation by 10 times, enabling organizations to streamline business processes and digital transformation securely. With a democratized approach, it empowers business technologists to drive digital transformation. The company serves over 17,000 top brands like Broadcom, Intuit, and Box, with a strong focus on integration, workflow automation, and artificial intelligence.
Read More
General AI, AI Applications, Software
Businesswire | June 16, 2023
Workato, the leading Enterprise Automation platform, today announced AI@Work which includes significant product updates that enable enterprises to adopt AI for automations to drive business efficiency. The new capabilities are seamlessly integrated into the Workato platform and leverage OpenAI technologies.
“Today, the massive productivity, efficiencies, and innovations AI can bring to businesses are only limited by the scale with which companies adopt it,” said Gautham Viswanathan, co-founder, and Chief Product Officer at Workato. “Workato’s AI@Work brings the power of AI, Automation, and Integration capabilities into a single platform to enable enterprises to rapidly adopt AI at scale. With AI@Work, we are making it easier for our customers to incorporate generative AI in their automations, introducing a copilot experience to build recipes and connectors, and, finally, a new way to converse with your applications and data to automate your work.”
With AI@Work, Workato users will have access to the following:
Workato Copilots: Workato Copilots are like a co-worker who is a Workato expert. It works with you to build Workato recipes and connectors using natural language. The Copilots are trained on millions of data points from Workato’s public recipe community, have a deep understanding of business entity relationships, logic, data mappings, and transformations, and use this knowledge to guide the builder. Workato Copilots adhere to the strictest data privacy standards and do not use customer data from these interactions to train any model.
AI Connectivity: Users can use Workato’s OpenAI Connector and other AI Connectors to infuse AI capabilities into their automations to build smarter business processes. Since May 2023, many customers have used the OpenAI connector to create automated processes that generate content for sales emails/sequences, respond intelligently based on feedback, create personalized reactivation and nurture campaigns, automate help desk operations, build QBR and sales decks, enhance employee engagement, create virtual assistants, and more.
WorkbotGPT (Coming soon): WorkbotGPT enables users to converse in natural language with applications and data to automate their work. Users can also chain their interactions to automate complex multi-step automations. For example, you can instruct WorkbotGPT to fetch deals over 100K and ask for an update from the AEs. WorkbotGPT will then fetch those opportunities from Salesforce, and send an email to the AEs requesting an update. No recipes to build, no code to write. Just conversation!
GEARSAI : As the operational framework to drive adoption across any organization, GEARS (Govern, Enable, Adopt, Run, Scale), is used by Workato customers to successfully drive democratization and adoption of automation throughout their business. This framework has now been enhanced to provide a framework and roadmap for the adoption of AI along with Automation.
Workato’s AI@Work is powered by LLMs custom trained with proprietary data from Workato’s extensive public community of automations, integrations, APIs, and connectors.
Named a Leader in the 2023 Gartner® Magic Quadrant™ for iPaaS, Workato enables enterprises to automate their business processes across the organization by integrating their applications, data, and experiences. Designed with best-in-class security and governance, scalability, performance, and availability, Workato’s low-code, no-code platform makes it easy for IT and business teams to integrate their applications and automate their processes, drawing from thousands of automation “recipes” built by the Workato community. With Workato’s democratized approach to automation and integration, business technologists are empowered to fuel their organization’s digital transformation.
This announcement follows a year of milestones for the company which includes a partnership with Amazon Web Services (AWS), launching the first Automate World Tour, and releasing two industry reports, The Work Automation Index and the vendor-neutral State of Business Technology Report. In addition to being named a leader by Gartner, Workato also secured placement on the Wall Street Journal’s Top Financial Decisions Makers list, Deloitte Technology Fast 500, and Forbes Cloud 100 rankings.
About Workato
The leader in AI-powered enterprise automation, Workato helps organizations drive business efficiency at scale without compromising security and governance. Built for Business and IT users, Workato is trusted by over 17,000 of the world's top brands, including Broadcom, Intuit, and Box. Headquartered in Mountain View, Calif., Workato is backed by Altimeter Capital, Battery Ventures, Insight Venture Partners, Tiger Global, and Redpoint Ventures. For more information, visit workato.com or connect with us on social media:
Read More
AI Tech, AI Applications, Software
Prnewswire | June 13, 2023
Appian (Nasdaq: APPN) today announced key elements of its expanded strategy and roadmap for generative AI in the Appian Platform for process automation. Appian's focus is on democratising access to AI technology in order to unlock productivity gains for developers, and the company's strategy centers on delivering secure and reliable private AI to protect customers' data.
"Appian incorporates AI in a practical manner that delivers real customer value," said Michael Beckley, CTO and Founder, Appian. "Our vision is embodied by the Appian AI Copilot, which uses generative AI to accelerate low-code development and is supported by a family of intuitive, low-code AI capabilities."
Appian recently announced OpenAI/ChatGPT low-code integration and that ChatGPT is trained on Appian's declarative SAIL expression language. Appian also unveiled the Appian AI Skill Designer, a simple and powerful way for organisations to create custom AI machine learning models that don't require giving their sensitive data to a public AI platform.
Today, Appian delivered two new AI plug-ins to the Appian AppMarket:
Appian Azure OpenAI Connected System: Appian increases freedom of choice for customers wanting to use cutting edge generative AI in their business processes. With this low-code connector, your business can seamlessly connect to Azure's OpenAI Service and combine generative AI with enterprise-grade data security governance.
Appian Pinecone Connected System: Using the new low-code integration to Pinecone's vector database, users can query their Appian document knowledge base and retrieve intelligent results based on the semantic meaning of their question. Used in tandem with OpenAI, this integration enables users to chat with their private data and receive contextually relevant information from generative AI.
Expanded AI roadmap.
The Appian Platform is built on an enterprise-ready AI architecture that is delivering real business value today. Our key architectural components make it easy to leverage AI, including our patented SAIL and Data Fabric, our AI Skill Designer for building private AI services, and our ability to easily incorporate AI in end-to-end process automations.
Appian is continuing to bring innovative generative AI capabilities to market in upcoming releases, including:
Instant generation of digitised forms from PDFs through AI document understanding.
Appian is combining the power of large language models (LLM) with additional AI training of our SAIL architecture and our document understanding capabilities to develop a new generative AI capability for instant understanding and creation of new applications from existing PDF documents.
Self-service analytics through AI-powered queries of the Appian Data Fabric with natural language.
94% of new Appian customers have adopted our revolutionary Data Fabric. Appian is combining our Data Fabric with generative AI and natural language understanding to create a revolutionary capability for self-service analytics. This will empower every user to discover insights from the Appian Data Fabric to improve business operations.
AI-generated workflows assembled on-the-fly based on natural language prompts.
Appian is training LLM and AI to understand the core nature of workflow and process patterns to support AI-generated workflows. This will empower users to build workflow orchestrations with natural language prompts, further breaking down barriers in human-machine collaboration.
AI-enabled out-of-the-box solutions.
Appian already delivered AI-generated RFI creation within its Government Acquisition suite and Case Management suite of solutions. New and existing Appian solutions will be imbued with AI capabilities.
"Appian believes low-code and AI are a perfect match," said Michael Beckley, CTO and Founder, Appian. "Appian's AI Copilot demonstrates the natural advantages of this union by making its suggestions inside low-code design tools. Low-code is the perfect medium for AI to express application designs while ensuring humans can easily understand and refine AI creations through an intuitive and visual design environment."
Appian looks forward to releasing expanded generative AI features in our Appian 23.3 release, scheduled for August 2023. Appian intends to continue investing in these AI capabilities, with new features and capabilities coming out in our quarterly release cadence through 2023 and beyond. AI is a core principle in our product management philosophy that will drive all aspects of our product designs as we continue to innovate for continuous customer value.
About Appian
Appian is a software company that automates business processes. The Appian Platform includes everything you need to design, automate, and optimise even the most complex processes, from start to finish. The world's most innovative organisations trust Appian to improve their workflows, unify data, and optimise operations—resulting in better growth and superior customer experiences. For more information, visit appian.com.
Read More