SAS CI community: Your ticket to speedy SAS answers

| August 1, 2016

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After texting an apology to my trainer, I looked online for a solution. Google knows everything, right? I found the answer in an online support community, tweaked the app and life went on. Who doesn’t scour the web for quick answers these days.

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TM Forum is a global industry association which helps its members transform and succeed in the digital economy. The collective experience and interests of our member community comprised of tens-of-thousands of individuals and hundreds of global enterprises, service providers and technology suppliers drives everything we do, from thought-provoking research and publications, to practical guidance, tools and best practices, hands-on events, and training for business and IT leaders.

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Create a Bulletproof IoT Device That Thrives in A Competitive Environment

Article | August 12, 2020

If you think the conventional way of designing and testing an Internet of Things (IoT) device is still relevant today, you might be wrong. Tens of billions of IoT devices surround us today. Billions more will connect to the internet in the next few years. On top of that, IoT deployment is diversifying from consumer-based to mission-critical applications in the areas of public safety, emergency response, industrial automation, autonomous vehicles, and healthcare IoT. While IoT devices offer great convenience, having large numbers of them in a small space increases complexity in device design, test, performance, and security.

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ABI: Revolutionizing Data Analytics in less than 30 Days

Article | August 4, 2020

At Blueprint, we build AI that empowers the work force. We focus on eliminating blockers in current workflows and empowering analysts to tap into the potential of Big Data and Big Compute. We design systems that allow computers and people to do what they do best. To those ends, we created the Analytics Based Intelligence (A.B.I.) application. But it wasn’t enough for us to simply revolutionize the world of data analysis; we wanted to accomplish this in three weeks.

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Make Microlearning More Effective By Using Chatbots

Article | February 18, 2020

If I ask you, "What is the most popular format for microlearning?" your response would most likely be "videos." For most of us, videos have become synonymous with microlearning. Interesting videos with the right storyline, engaging graphics, and optimal speed can be a great microlearning aid. But even when they come with a lot of benefits, videos are hard to maintain and update frequently. Considering this challenge, can you think of an easier approach that can be considered for developing microlearning? Personally, I learn well through Frequently Asked Questions (FAQs). Short questions and precise answers can make learning really effective. Owing to technology advancement, we can now create chatbots to consume nuggets of information in a question-and-answer format. A learner can ask a question and get a quick short answer at the point of need. These bots can be updated easily for frequently changing content and changes can be displayed to learners immediately.

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The Benefits of Managed Services

Article | July 21, 2021

In today’s world, everyone and everything needs an expert’s work. Every sector and organization thrives to achieve perfection for themselves and their customers. But with the evolving scenario and new technologies emerging, perfection needs outsourcing. On that account, every organization is building its services to provide other organizations with managed services. In simple words, managed services are the need of the hour. They have been around for a pretty long time; however, the benefits of managed services have proved their efficiency in the past few years. Managed services are not limited to IT but provide services from supply management to call centers because of its optimal efficiency and organizational performance. This goes for the IT and non-IT sectors as well. Every organization comprises of an IT department. But what happens when the IT department is involved in solving the technical issues of the organization, rather than focusing on their core work? The business goes haywire resulting in more investment than ROI. In the past few years, every business has realized the importance of managed services. As a result, the managed services market’s global business value, which was valued at US$185.98 billion in 2019 is estimated to reach US$356.24 billion by 2025. And this is the result of the benefits of managed services. What are Managed Services? In the post-Covid era, almost all businesses are relying on their IT infrastructure to keep them going. Technology is the need of the hour to assure the best efficiency and gain maximum profits. But an in-house team to manage all the IT work and the infrastructure from servers to networks costs a lot. This is a huge blow to the resources especially for start-ups and small to medium-sized businesses. This is where managed services come to the rescue. Managed services providers have the expertise and infrastructure to ensure that your network administration runs perfectly well. From data backup to security, they take care of everything required for IT support. The benefits of managed services can highly be availed by start-ups and small to medium scale businesses. Implementing managed services provides them with the latest infrastructure and updated technology at nominal costs. As said earlier, managed services can be outsourcing to any part of the business, but IT managed services play a significant role these days. Thus, we will focus on the benefits of managed services related to IT. Benefits of Managed Services Managed services simplify your IT management. They have abolished the break-fix method and paved the way for regular and consistent service. We would not wait for something to break and then repair it while wasting resources. Managed services assure that there is no break or downtime in your IT system. Whether you have a start-up or a multinational company, the benefits of managed services make sure that you focus on the things that matter the most. Here are the top 5 benefits of managed services for your business. Low Costs Managed services lower the IT costs incredibly. Lots of dollars are spent hiring and training the IT staff, plus the in-house infrastructure costs a fortune. In addition, the maintenance of the equipment and the retention of the staff can create financial issues in the organization. Thus, availing IT managed services will widen your resource base. You can put your resources to use in the right place and avail the best IT support services at nominal costs. Your IT services are streamlined and managed by a single provider. It helps to increase and decrease the services according to your demand and supply in the market. In addition, the monthly or yearly subscription plans will help keep your budget as planned. Minimum or No Downtime It is estimated that network downtime can cost a business almost US$5600 a minute. So, now you can take into account how the benefits of the low cost of managed services help your business. Server failures, machine malfunctioning, electrical disruptions, or unintentional human errors can cause downtime. However, managed services can cut down downtime or even make sure that it does not occur. Their proactive approach to the maintenance of the system through remote monitoring and management ensures business continuity. An Expert’s Approach Technologies to a managed service are like solutions to every problem. Their in-depth knowledge, state-of-art infrastructure, and updated technologies guarantee top-notch services and support. An in-house IT service may or may not be able to find solutions to all the technical hurdles. Plus, their training can be expensive and time-consuming. So instead of wasting resources and trying to hit the target in the dark, it is better to avail specialized services. These services can be used according to your requirements. Thus, the benefits of managed services include expert IT services according to your cost, time, and project requirements. Security & Compliance These reasons to use managed services stand out more prominently than others. For instance, even if your company data is accessed by a third party, then an authenticated service provider will regulate to keep all the information secure. Plus, they update the system on a timely basis to keep it safe from security threats and breaches. A managed service provider ensures that your organization is up to date with the required compliances and audits. This saves you from violating data regulations that you may be unaware of. The trusted service provider conducts regular audits and provides system reports while assuring your system is updated with the current technology. Scalability Along with cost savings, the benefits of managed services include scalability. Scalability saves your resources, time and assures that your employees perform the tasks that they are hired for. When you hire a managed service provider, you can scale the acquired services according to your demands. For example, during holiday seasons, when there is increased demand, you can upscale your services, and at the end of the season, you can revert to the original requirements. Scalable solutions allow you to adapt to rapidly changing market conditions while assuring productivity, system availability, and minimal or no downtime. How to Choose the Right Managed Service Provider? The benefits of managed services are totally worth every penny you spend. But it would help if you were extra careful about choosing the provider. Look systematically at the managed services model of the provider and decide. You need an extremely trustable and recognized managed service partner to manage your services. Consider the below factors while deciding. Pre-defined agreements Ample experience 24X7 customer service Total commitment & flexibility Single point of contact Continuous remote monitoring Expert team If the managed service provider fulfills the above considerations and more, you know you have made the right choice. Have an Open Approach to Managed Services You may have a list of the pros and cons of managed services. But we are confident that the pros outgrow the cons. The demand for managed services has surged in the pandemic as businesses are running efficiently even in remote conditions. All thanks to these services, you can now easily utilize managed services for seamless, secure connections and maximum ROI. Frequently Asked Questions What is the value of managed services? Managed services are economical for an organization in terms of time and cost if you compare recruitment or involvement of in-house staff and infrastructure. They provide maintenance, regular reports, minimal or no downtime, and expert security for your systems. Do I need IT managed services? Whether you are a start-up, small to medium-sized business, or a multinational company, you need IT managed services. We all know IT services demand expensive training and infrastructure, and if there is downtime, it costs huge losses to the businesses. As a result, availing these services ensures productivity, maximum ROI, and reliable IT operations with minimum investment. How do you explain managed services? Managed services are processes or tasks that are outsourced to a service provider who handles them exclusively. They improve operations, cut expenses and increase the productivity of the organizations. Managed services let you focus on your core business while your other processes are outsourced efficiently and securely. { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "What is the value of managed services?", "acceptedAnswer": { "@type": "Answer", "text": "Managed services are economical for an organization in terms of time and cost if you compare recruitment or involvement of in-house staff and infrastructure. They provide maintenance, regular reports, minimal or no downtime, and expert security for your systems." } },{ "@type": "Question", "name": "Do I need IT managed services?", "acceptedAnswer": { "@type": "Answer", "text": "Whether you are a start-up, small to medium-sized business, or a multinational company, you need IT managed services. We all know IT services demand expensive training and infrastructure, and if there is downtime, it costs huge losses to the businesses. As a result, availing these services ensures productivity, maximum ROI, and reliable IT operations with minimum investment." } },{ "@type": "Question", "name": "How do you explain managed services?", "acceptedAnswer": { "@type": "Answer", "text": "Managed services are processes or tasks that are outsourced to a service provider who handles them exclusively. They improve operations, cut expenses and increase the productivity of the organizations. Managed services let you focus on your core business while your other processes are outsourced efficiently and securely." } }] }

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Spotlight

TM Forum

TM Forum is a global industry association which helps its members transform and succeed in the digital economy. The collective experience and interests of our member community comprised of tens-of-thousands of individuals and hundreds of global enterprises, service providers and technology suppliers drives everything we do, from thought-provoking research and publications, to practical guidance, tools and best practices, hands-on events, and training for business and IT leaders.

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