Deci | September 26, 2022
Deci, the deep learning company harnessing AI to build AI, today announced a new set of industry-leading semantic segmentation models, dubbed DeciSeg. Deci’s proprietary Automated Neural Architecture Construction (AutoNAC) technology automatically generated semantic segmentation models that significantly outperform the most powerful models publicly available, such as the MobileViT released by Apple, and the DeepLab family released by Google. Deci’s models deliver more than 2x lower latency, as well as 3-7% higher accuracy.
Semantic segmentation is one of the most widely used computer vision tasks across many business verticals, including automotive, smart cities, healthcare, and consumer applications, and is often required for many edge AI applications. However, significant barriers exist to running semantic segmentation models directly on edge devices, such as high latency and the inability to deploy those models due to their size.
With DeciSeg models, semantic segmentation tasks that previously could not be carried out at the edge because they were too resource intensive are now possible. This allows companies to develop new use cases and applications on edge devices, reduce inference costs (since AI practitioners will no longer need to run these tasks in expensive cloud environments), open new markets, and shorten development times.
“DeciSegs are an example of the power of Deci’s AutoNAC engine capabilities to generate custom hardware-aware deep learning models with unparalleled performance on any hardware. AI teams can easily use DeciSegs models or leverage Deci’s AutoNAC engine to build and deploy custom models that run real-time computer vision tasks on their edge devices.” said Yonatan Geifman, PhD, co-founder and CEO of Deci.
Deci’s platform has a proven-track record in enabling AI at the edge and empowering AI teams to build and deploy production grade deep learning models. Earlier this year, Deci announced the discovery of DeciNets for CPUs, which reduced the gap between a model’s inference performance on a GPU versus a CPU by half, without sacrificing the model’s accuracy, enabling AI to run on lower cost, resource constrained hardware.
“In the world of automated deep neural network design and construction, Deci’s AutoNAC technology is a game changer. It uses deep learning to search vast spaces of neural networks for the model most appropriate for a particular task and particular AI chip. In this case, AutoNAC was applied to the Pascal VOC Semantic Segmentation task on NVIDIA’s Jetson Xavier NX™ chip and we are very pleased with the results.” said Ran El-Yaniv, co-founder and Chief Scientist of Deci and Professor of Computer Science at the Technion – Israel Institute of Technology.
Deci’s platform is serving customers across industries in various production environments including edge, mobile, data centers and cloud. To learn more about how leading AI teams leverage Deci’s platform to build production grade models and accelerate inference performance, visit here.
Deci enables deep learning to live up to its true potential by using AI to build better AI. With the company's deep learning development platform, AI developers can build, optimize, and deploy faster and more accurate models for any environment including cloud, edge, and mobile, allowing them to revolutionize industries with innovative products. The platform is powered by Deci's proprietary automated Neural Architecture Construction technology (AutoNAC), which automatically generates and optimizes deep learning models' architecture and allows teams to accelerate inference performance, enable new use cases on limited hardware, shorten development cycles and reduce computing costs. Founded by Yonatan Geifman, Jonathan Elial, and Professor Ran El-Yaniv, Deci's team of deep learning engineers and scientists are dedicated to eliminating production-related bottlenecks across the AI lifecycle.
AI TECH,GENERAL AI,AI APPLICATIONS
tekvizion | September 21, 2022
tekVizion is working with Amazon Web Services (AWS) to make it easy for enterprises to add conversational artificial intelligence (AI), such as bots and interactive voice response systems (IVRs), to their existing contact center platforms. With the solution, IT administrators can quickly improve caller experience and reduce agent handle times without the cost and disruption of upgrading their entire contact center.
The tekVizion 360 solution leverages two primary AWS services: Amazon Lex and the Amazon Chime SDK. Amazon Lex is an AWS service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications. The Amazon Chime SDK lets builders easily add real-time voice, video, and messaging into their applications. The Amazon Chime SDK is pre-integrated with Amazon Lex and common enterprise voice infrastructure, so you can easily add conversational experiences to contact centers that support the Session Initiation Protocol (SIP) for voice communication.
“Working together with the AWS team, tekVizion built a solution to reduce the burden on call center agents and administrators with conversational AI. Amazon Lex will assist customers with minor requests and improve the entire user experience.”
Chakra Devalla, CEO of tekVizion
Combining tekVizion’s call center expertise and AWS’s capabilities in automation and AI enables contact centers to focus on critical issues, improved end user experience, faster resolution time, and easing burdens on internal teams. In addition, tekVizion continuously tests the contact center platform and Amazon Lex integration with powerful testing tools combined with their industry-leading interoperability lab for contact center and testing experts.
“Today’s customers want instant, personalized, and effective resolutions for their problems,” said Sid Rao, General Manager of Amazon Chime SDK at Amazon Web Services, Inc. “What makes tekVizion’s solution innovative is their ability to use the Amazon Chime SDK to capture the intelligent results from Amazon Lex and integrate these results with third-party on-premises and cloud contact center platforms and agent desktops. By harnessing Amazon Lex’s speech-to-text and natural language understanding features, tekVizion customers can deploy conversational interactive voice response systems that improve call containment, customer engagement, and customer satisfaction scores.”
About tekVizion PVS, Inc
tekVizion is an independent, global testing lab that provides hundreds of multi-vendor end to end solution validation, certification and integration testing to service providers, vendors, and enterprises. tekVizion’s testing helps accelerate the time to value, improve product quality and future proof investments in business communications.
Khoros | August 30, 2022
Khoros, an award-winning leader in digital-first customer engagement software and services, today announced expanded work with Amazon Web Services (AWS) by joining the AWS Independent Software Vendors (ISV) Accelerate Program and launching in AWS Marketplace.
The AWS ISV Accelerate Program is a co-sell program for organizations that provide software solutions that run on, or integrate with, AWS. The program helps Khoros support a broader set of customers and connect closely with the AWS Sales organization. The Khoros platform is also now available in the AWS Marketplace, a digital catalog that makes it easy for customers to find, test, buy, and deploy software that runs on AWS.
For Khoros, participation in the AWS ISV Accelerate Program and AWS Marketplace strengthens its relationship with AWS, building upon a recent announcement that Khoros's digital contact center solution works with Amazon Connect. Khoros, built on AWS, seamlessly blends the three modes of contact center communication—voice, synchronous chat, and asynchronous messaging—in one unified desktop for consistent customer and agent experiences.
Khoros’s digital contact center solution works with Amazon Connect combining both digital and voice solutions in a single interface. By supporting AWS services, including Amazon Connect, Amazon Lex, Amazon Translate, and Amazon Transcribe, Khoros offers a truly omnichannel experience. This solution allows agents and contact center leaders to deliver exceptional customer experiences via messaging, social, email, and voice in a unified experience. Additionally, it helps them transcribe voice to text, make agile changes to interactive voice response (IVR) automation, and manage inbound and outbound calls—all within the Khoros platform.
AWS ISV Accelerate Program members are held to the industry’s highest standards and must undergo a comprehensive evaluation to gain acceptance into the program. Khoros participated in a thorough architectural and security review to ensure the quality and design of its solutions. Proof of customer excellence was also reviewed to validate the successes Khoros customers have achieved across industry verticals.
“We’re excited to expand our relationship with AWS and offer our platform to even more enterprises globally. Customers demand tailored, personalized engagement with brands, and we have the technology that empowers brands to do just that and more. Leveraging AI and our intuitively elegant agent experience, our platform harnesses every customer interaction so agents can build trust and drive satisfaction and retention.”
Chris Tranquill, CEO of Khoros
Khoros is unique in the industry in coupling its omnichannel expertise with 20 years of digital-first innovation, valuable voice of customer (VoC) insights, award-winning outbound marketing capabilities, and enterprise-grade communities software—all powered by its patent-pending data-powered foundation. With Khoros, contact centers can improve their customer experience (CX), increase agent efficiency, and reduce traditional contact center costs.
The Khoros award-winning customer engagement platform helps over 2,000 global brands, including one-third of the Fortune 100 companies, create customers for life. With over 20 patented technologies, Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. Combined with our top-rated services, the Khoros platform enables brands to connect with customers throughout their entire digital journey.