How modern banking will utilize Artificial Intelligence /Chatbots

AMITABH RAMANI | December 9, 2021 | 75 views

Artificial Intelligence may be necessary for banking; businesses in different sectors like retail have begun to adopt rising and turbulent technologies into their practices, but the banking industry seems to be lagging.
With the paradigm shift toward providing optimized services, incorporating chatbots in mobile apps is a rising technological trend that brings sophistication and engagement to the table. Unsurprisingly, chatbots have made significant strides toward utility in this technologically influenced generation.

How will chatbots compete with the bank teller advisor/computer role in banking?

• Primarily, they will be capitalized by interacting with customers on transactions, cash management, and financial assistance.
• As chatbots are notable for drawback resolution, they even have the power to delineate predicaments to bank connected problems.
• As a possible banking resolution, chatbots may be significantly participating in an identical manner which will assist users with their finances highlighted through helpful ways:
• Implementing 24/7 chatbots can respond to financial inquiries such as guidelines on investing money, applying for insurance, paying off bills, etc.
• In terms of insurance, chatbots will give many choices that square measure best suits a user's coverage desire.
• Notifies users about their spending habits and provides practical guidelines on saving money. Financial chatbots also monitor their expenses to understand a user's financial status better.
• Enables users to sign on for insurance plans and fit a bank account.
• Automates budget plans; therefore, users will manage their cash additional expeditiously.
• Displays dealing history and permits users to initiate cash transactions.
• Chatbots are required to follow a protocol that ensures progressive security measures when transferring money. In addition, it provides instructional content to help users make better financial decisions.
• Delivers practical drawback resolution skills by providing solutions to common problems like a missing debit/credit card, unexplained fee payments, or fraud.
• Financial chatbots will develop a capability to cancel any transactions, thus giving back the cash you rightly own and deserve.
• Chatbots within the monetary sector need additional attention to keep the margin of error zero.

People's money is at stake, so the risks are much higher.
Furthermore, AI-powered app development firms should concentrate on building chatbots with a solid infrastructure and a strong focus on user experience to meet users' needs effectively.
The financial market is always awake. With the addition of computing in the industry, businesses can provide their customers with better service.

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WHAT WE DO: We deliver dynamic IT workforce solutions that generate best in class talent for your business. What’s the secret? Since 1984, we’ve been customizing scalable and flexible teams with proven ROI results using our people-centric approach. WHO WE WORK WITH: Since 1984, Consultis has successfully made over 71,000 technical placements to over 2,500 small, medium and large clients.

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8 Epic App Innovations that Help Your Business Stand Out

Article | July 20, 2022

Increased use of the internet and smartphones demands better mobile applications be developed. Innovation is the key driving force that can make or break the market regarding mobile app development. A fantastic team of mobile app developers and smart innovation employing the latest technology produce a huge hit app. Let us learn more about how the mobile app development market grows. The Market for Mobile Application Development The mobile application development market is projected to grow at a 13.4% CAGR from 2023 to 2030, with a value of $187.58 billion recorded in 2021. This is due to the increased use of the internet and smartphone platforms, as well as artificial intelligence and machine learning. The app's algorithms learn and understand user interests to deliver refined results that generate better user engagement. As Ericsson and the Radicati Group forecasted, 6.64 billion people own a smartphone today, which is around 83.32% of the world population, and by 2025, 7.33 billion people will own a smartphone. As a result, there is a substantial rise in demand for better smartphone apps, for which creative and innovative mobile application development is the need of the hour. Innovation will give your business a competitive edge it's never had before. It will also open up new ways to grow your business. Discover the top innovations in mobile app development. Innovations in Mobile Application Development Some of the technological breakthroughs in mobile app development will greatly improve the user experience in the future. These focus mainly on the implementation of the latest technological innovations to realize functionality that has never been seen or done before. Let us now delve into their specifics. In-App Paid Features: Android and iOS Development While Android has a market share of 70%, iOS has grabbed a market share of around 28% in the mobile operating systems market as of 2022. In-app advertising and in-app purchases generate the major ROI from mobile applications on both mobile operating platforms. A great UI and UX go a long way toward boosting your app and business, and they also help you rank highly in the respective app markets, i.e., the Google Play Store and the App Store. Rolling out constant updates and adhering to the security standards of the marketplace keeps your business app ranking at the top. Augmented and virtual reality With the AR kit, you can design and make 3D mobile apps for your customers that use virtual reality. AR and VR are constantly changing the business of making mobile apps. You can use these trends to give mobile users really great experiences. A few of the sectors making successful use of these technologies include gaming, e-commerce, retail, interior design, real estate, tourism and travel, education, training, healthcare, manufacturing and construction, advertising and marketing, and entertainment. Your AR and VR mobile apps are more valuable if you can meet your expectations for maximum ROI with a minimum budget. You can do this by making constant improvements to your minimum viable product. Beacon Technology The beacon technology uses a smartphone's Bluetooth to identify any store, museum, or other business in the vicinity. As mobile devices get more powerful, IoT and edge sensors will be used more and more. Because of that, beacon technology will change the way we interact with the world. This technology sends notifications to your customer’s phone about your product when the customer passes by, sends content and descriptions about an ongoing event at your location to your customers, and more. Proximity marketing and indoor navigation notifications are the few ways retail is using this technology. With the help of beacon technology, your business can track assets, keep track of contacts, offer access to loyalty programs, gather advanced data, and send mobile tickets. Al and ML The versatility and power of innovations in Al and ML keep them relevant. For example, they let you turn pictures into animations that look real. These animations provide real-time analytics and other valuable insights. As an AI learns from its own experience, providing a better customer experience based on the data you feed it helps create intelligent chatbots. Personalized shopping assistance, fraud prevention, task automation, smart content, voice assistants, and autonomous vehicles are a few of the examples where you will see AI implemented. An AI trains itself through machine learning, or ML. ML forecasts future data trends using available historical data. This invaluable addition to your existing apps transforms the way they interact with customers. We are one step closer to a super-personalized experience. Wearables Wearables let you make calls, find your way to your destination, measure and analyze your vital signs in real time, and look at your own personal insights. So, app developers and businesspeople should focus on making apps that give people who use wearables a great digital experience. Getting better apps for wearable devices can greatly enhance their functionality and the user experience. From listening to your favorite music to tracking your fitness goals, taking notes, finding a parking spot, and adhering to your health and fitness regimen, a wearable device does it all. If developing your company’s wearable app delivers more value, this technology is not just a game changer but a lifesaver for many. Predictive analytics Predictive analytics is essential to e-commerce. When it comes to making mobile apps, predictive analysis can help improve both the process and the user experience. By putting together information from many developers, it can help predict problems and suggest solutions. Your predictive analytics will be better if you use artificial intelligence (AI), data mining, machine learning, modeling, and statistics. The data that your small and medium-scale businesses have gathered over a period of time becomes one of the most valuable sources of information that helps predict and forecast future market trends. Unexplained market rises and falls will now have an explanation, as will mobile apps that can precisely tell what, when, and where needs to be changed, replaced, or repaired. Using constants and variables that are already known, predictive analytics and data modeling can help make accurate predictions about the future. Blockchain Technology The world of blockchain has innumerable possibilities. Applications backed by blockchain technology benefit from end-to-end encryption. This means no one but you can retain data ownership rights. Blockchain technology is used for a lot of important communication and financial transactions because it is safe and private. Blockchain holds promise for better efficiency, productivity, and performance, as well as for elevating the user experience. Blockchain is more secure and reliable, offers better transparency in financial transactions, makes you go password-free using an SSL certificate (Secure Sockets Layer), promotes simplicity, protects your identity, safeguards access to your digital data and information, and helps transmit and receive accurate data with the help of balanced data transfer using several nodes at once. On-Demand Applications As lockdowns and quarantines went on for a long time, many delivery apps started to appear. There were apps for taxis, grocery stores, and even medicine delivery. The on-demand model is likely to grow as more service-based companies shift their focus towards on-demand apps. Technology is always changing, and every year, new versions of technology hit the market. That's why we need to keep up with the latest updates and use them to make applications that are both new and full of features. That's a must for a successful launch of a mobile app. Making the development process easy for the developers reduces the time it takes to develop applications using the software. There are options like rapid application development software, no code, and low-code application development software. These can include mobile app development, SaaS (software as a service), cloud apps, on-premise standalone apps, desktop apps, and web-based apps for many devices, including IoT devices. Using AI to power the application development process speeds up development, testing, and deployment, which helps a lot with scaling from small to medium to large and beyond. Some quick and effective mobile app development platforms include Quixey, Zoho Creator, AppyPie, AppSheet, Bizness Apps, Appery.io, iBuldApp, Shoutem, Rollbar, JIRA, AppInstitute, GoodBarber, Caspio, and more. Long-Term Benefits of Mobile App Development Innovations for Your Small Business: Creating a winning product doesn’t have to be a long process. Improvements on the product offered by competitors and finding competitor product shortcomings, along with using innovative technologies, help add value to your mobile app as a product. Mobile app development innovations help in many ways, such as: Improve your brand's relationship with your customers. Offer 24/7 access to your business, Get excellent customer insights, Efficiently market your product online, Save on additional marketing costs, Boost employee efficiency by increasing engagement. Improve communication, shreds down the busy work and Streamline the data. Generate a new revenue stream from ads targeted at in-app purchases. As a result, you meet customer expectations efficiently, allowing you to expand your business and attract potential customers. Your customers and potential customers are always looking for something new and exciting to experience and adopt. Sooner or later, they make habits of seeing something, and then they start thinking of that mobile app as a standard benchmark to look up to. Talking about the scalability of a mobile application, there is a lot of scope to improve using innovative technologies, and all minor to major updates take you from where you are to where you want to be. Finding the right mix of technologies will help your business grow and expand. Tying everything together Business growth for small-scale businesses starts with new inputs and strategic technological investments in mobile app development. Although they sound promising, striking the right balance to implement innovative technologies relies heavily on rigorous predictive analysis. Tools and technologies help meet customer expectations at scale and grow the business beyond imagination with the power of innovation.

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Empowering Industry 4.0 with Artificial Intelligence

Article | March 7, 2022

The next step in industrial technology is about robotics, computers and equipment becoming connected to the Internet of Things (IoT) and enhanced by machine learning algorithms. Industry 4.0 has the potential to be a powerful driver of economic growth, predicted to add between $500 billion- $1.5 trillion in value to the global economy between 2018 and 2022, according to a report by Capgemini.

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How Artificial Intelligence Is Transforming Businesses

Article | July 11, 2022

Whilst there are many people that associate AI with sci-fi novels and films, its reputation as an antagonist to fictional dystopic worlds is now becoming a thing of the past, as the technology becomes more and more integrated into our everyday lives. AI technologies have become increasingly more present in our daily lives, not just with Alexa’s in the home, but also throughout businesses everywhere, disrupting a variety of different industries with often tremendous results. The technology has helped to streamline even the most mundane of tasks whilst having a breath-taking impact on a company’s efficiency and productivity

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The advances of AI in healthcare

Article | February 11, 2020

With the Government investing £250 million into the project, the Lab will consider how to use AI for the benefit of patients – whether this be the deployment of existing AI methods, the development of new technologies or the testing of their safety. Amongst other things, the initiative will aim to deliver earlier diagnoses of cancer. It is estimated that in excess of 50,000 extra patients could see their cancer being detected at an early stage, thus boosting survival rates. More specifically, a study has shown that AI is quicker in identifying brain tumour tissue than a pathologist.This would have a positive knock-on effect in other areas, such as enabling money to be saved (that otherwise would have been spent on further treatment) and reducing the workload of staff (at a time when there is a crisis in NHS workforce numbers).

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WHAT WE DO: We deliver dynamic IT workforce solutions that generate best in class talent for your business. What’s the secret? Since 1984, we’ve been customizing scalable and flexible teams with proven ROI results using our people-centric approach. WHO WE WORK WITH: Since 1984, Consultis has successfully made over 71,000 technical placements to over 2,500 small, medium and large clients.

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AWS and Slalom Expand Next-Generation Strategic Collaboration

Amazon Web Services | November 30, 2022

At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ:AMZN), and Slalom, LLC (Slalom), a global business and technology consulting company, announced a multiyear extension to the companies’ global Strategic Collaboration Agreement (SCA). The two companies will work together to develop vertical solutions and accelerators on AWS for customers in the energy, financial services, healthcare, life sciences, public sector, and media and entertainment industries, delivering specialized end-to-end cloud migration and modernization services to help accelerate their cloud journeys. In addition to supporting accelerated growth in Slalom markets in the U.S., the United Kingdom, Canada, Australia, Germany, Japan, and New Zealand, AWS and Slalom in 2023 will jointly create go-to-market strategies and make co-investments in support of Slalom’s continued expansion into Ireland and the Netherlands, followed by additional countries in Latin America, Asia Pacific, and through Europe over the next three years. As part of the agreement, AWS and Slalom are expanding upon their 2019 announced collaboration to deliver AWS | Slalom Launch Centers (Launch Centers) that help enterprises accelerate their business transformations and modernize information technology services. Launch Centers provide customers with access to the unique combination of AWS Professional Services—a global team of AWS experts who help customers reach their desired outcomes with the cloud—and Slalom’s expertise in business transformation, software engineering, and analytics capabilities. Over the last three years, more than 160 customers have migrated and modernized to AWS through their work with Launch Centers. AWS is working with Slalom to develop solutions to help customers solve specific industry challenges. For example, Slalom offers the Slalom Meter Data Analytics solution on AWS, which uses Amazon SageMaker (AWS’s service for building, training, and deploying machine learning models in the cloud and at the edge) to help utility and renewable energy customers improve billing and energy efficiency, and forecast power outages. In addition, the companies collaborated to introduce in 2022 Slalom Agile Supply Chain, a solution aimed at helping manufacturing customers build agility and resiliency into their supply chains to reduce costs, increase capacity, and improve their customers’ experiences. “This agreement enhances our relationship with AWS and serves as a key growth driver for Slalom’s business over the next three years. “Through the expansion of our AWS practice, we will be better equipped to help our customers find new ways to use AWS technologies to dream bigger, move faster, and build better tomorrows for all.” Brad Jackson, CEO of Slalom “Slalom has a proven track record and is a trusted partner in providing innovative business and technology consulting services to our mutual customers, helping them accelerate their transitions to the cloud and leverage the vast portfolio of AWS services to drive innovation,” said Ruba Borno, vice president, Worldwide Channels and Alliances at AWS. “By extending our collaboration with Slalom, expanding more broadly into markets together, and combining Slalom’s consulting and technical skills with our leading cloud services and migration expertise, we are giving customers a broader range of capabilities and offerings to better support their cloud strategies and digital transformation journeys.” TC Energy is a North American energy company headquartered in Canada. Working with AWS and Slalom, TC Energy used the Amazon Working Backwards process to envision and then build a new business intelligence application that maximizes capacity in its network of gas pipelines. Maximizing pipeline capacity helps TC Energy avoid the years-long process, capital expenditures, and environmental impact associated with building new pipelines. “We will save millions of dollars in greenhouse gas emissions costs by innovating on AWS,” said Peter Jarmola, TC Energy’s director of enterprise innovation, in an AWS-published case study. “That’s an important benefit because it helps us demonstrate to our customers, our regulators, and the government that we are a responsible operator.” Slalom—an AWS Premier Tier Services Partner in the AWS Partner Network for over a decade, the 2021 National Systems Integrator Partner of the Year in the US, and the 2022 SI Partner of the Year in North America—holds 15 AWS Competencies and seven AWS Service Delivery designations. In addition to the more than 160 customers who have migrated and modernized with Launch Centers, more than 500 customers have optimized their business in the cloud by working together with AWS Professional Services and Slalom. About Amazon Web Services For over 15 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud offering. AWS has been continually expanding its services to support virtually any cloud workload, and it now has more than 200 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 96 Availability Zones within 30 geographic regions, with announced plans for 15 more Availability Zones and five more AWS Regions in Australia, Canada, Israel, New Zealand, and Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. About Amazon Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon. About Slalom Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We’re honored to be consistently recognized as a great place to work, including being one of Fortune’s 100 Best Companies to Work For seven years running.

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Contentsquare Releases Breakthrough AI Innovation to Help Brands Accurately Detect Frustrations and Optimize User Journeys

Contentsquare | December 01, 2022

Contentsquare, the global leader in digital experience analytics, today announced it has enhanced its CS Insights product with new AI-powered capabilities that will improve the way businesses fix user frustration at scale. This new, industry-first capability will add a layer of precision to CS Insights, allowing teams to contextualize behaviors and unlock a deeper understanding of how and why customers are interacting with the content on their site. For example, teams will be able to use AI to differentiate between a user searching for a product by clicking multiple times on a product carousel vs. a user rage clicking, demonstrating rising frustration. By leveraging AI to smarten up its insights, Contentsquare is helping businesses better detect frustration along the customer journey and prioritize the right optimizations. For example, a high number of clicks on a home page slider typically signifies positive engagement whereas frequent interaction with the search box and form fields typically signifies users are struggling to accomplish their goals. Moreover, with the newly-enhanced CS Insights, customers can easily visualize these events as each zone analyzed clearly identifies the nature of the frustration — whether it’s a preview of the zone affected by a rage click, multiple interactions with the same field, and more. As the pioneer of in-page, content-zone based experience analytics, Contentsquare is already providing teams with an in-depth understanding of how customers interact with each element of a page (or “zone”). With today’s release, Contentsquare is going one step further and adding a contextual layer to this analysis that takes into account what each element was designed to help customers achieve. “Contentsquare goes the extra mile, by increasing the precision of its AI insights and taking context into consideration — something no other provider in our category has done. Not only does this give our customers a three-dimensional view of user behavior, it also helps them take smarter action, faster, for continuous optimization of the customer journey,” said Vincent Colombet, Head of Product at Contentsquare. “I could not imagine using Contentsquare without CS Insights. It guides us on where to start on our site, focusing on pages with the most conversion loss,” said Allix Berkman, UX/UI Specialist atCanon Inc. “We continuously refine our AI algorithm to make it more powerful, relevant, and context-aware. Recent AI improvements are all focused on surfacing more actionable and contextual insights. “We are excited about this new capability and are confident that it will help our customers drive value for their users and help them prioritize what their businesses need most.” Lucie Buisson, Chief Product Officer at Contentsquare With economic uncertainty forcing businesses to achieve more with less, businesses are putting in extra effort to ensure their digital channels are free of undiscovered blockers and frustrations that stand in the way of customer happiness and retention. No business today can afford to lose transactions unnecessarily, let alone to waste the goodwill of customers to a needlessly frustrating online experience. However, efficiently harnessing insights from billions of data points without spending hours and hours remains the biggest challenge. That's why hundreds of Contentsquare's customers have been using its CS Insights product to automatically surface the areas of frustration that most impact revenue, resulting in much faster time to issue identification and resolution. About Contentsquare Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviors, feelings and intent — at every touchpoint in their journey — enabling businesses to build empathy and create lasting impact. The global leader in digital experience analytics, Contentsquare helps brands everywhere transform the way they do business, allowing them to take action at enterprise scale and build customer trust with security, privacy and accessibility. More than 1000 leading brands use Contentsquare to grow their business, deliver more customer happiness and move with greater agility in a constantly changing world. Its insights power the customer experience on over 1 million websites worldwide. Founded in Paris and with offices around the world, Contentsquare has raised $1.4B in investment funding from leading investors, including funds and accounts managed by BlackRock, Bpifrance, Canaan, Eurazeo, Highland Europe, KKR, LionTree, Sixth Street and SoftBank Vision Fund 2.

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Cerebras Systems and Jasper Partner on Pioneering Generative AI Work

Cerebras Systems | November 30, 2022

Jasper, the category-leading AI content platform, and Cerebras Systems, the pioneer in accelerating artificial intelligence (AI) compute, today announced a partnership to accelerate adoption and improve the accuracy of generative AI across enterprise and consumer applications. Using Cerebras’ newly announced Andromeda AI supercomputer, Jasper can train its profoundly computationally intensive models in a fraction of the time and extend the reach of generative AI models to the masses. The rise of generative AI is one of the most important technological waves in recent history, enabling the ability to write documents, create images, and code software all from ordinary text inputs. Based on sophisticated generative AI models, Jasper’s products are used by nearly 100,000 customers around the world to write copy for marketing, ads, books, and more. With the power of the Cerebras Andromeda supercomputer, Jasper expects to dramatically advance AI work, including training GPT networks to fit AI outputs to all levels of end-user complexity and granularity. This improves the contextual accuracy of generative models and will enable Jasper to personalize content across multiple classes of customers quickly and easily. “At Jasper we eliminate the tyranny of the blank page. Our platform provides an AI co-pilot for creators and businesses to focus on the key elements of their story, not the mundane. The most important thing to us is the quality of outputs our users receive. We are hyper-focused on continuously adapting our AI models to meet our customers’ needs,” said Dave Rogenmoser, CEO of Jasper. “Partnering with Cerebras enables us to invent the future of generative AI, by doing things that are impractical or simply impossible with traditional infrastructure. Our collaboration with Cerebras accelerates the potential of generative AI, bringing its benefits to our rapidly growing customer base around the globe.” “Our mission is to build the fastest AI hardware for the most complicated AI problems. Our recent introduction of Andromeda, the industry’s largest supercomputer, advanced this vision by enabling our partners to train large language models more quickly, to higher accuracy, with better results in less time and with less energy. “Jasper is a category-defining company and the exact type of customer we build for – customers that are trying to transform economies with AI, who are unafraid to venture beyond the status quo and who are interested in doing pioneering work by inventing new approaches to deliver extraordinary results.” Andrew Feldman, founder and CEO of Cerebras Announced at SC22, the 13.5 million AI core Andromeda supercomputer delivers industry-leading performance and near perfect linear scaling without traditional distributed computing and parallel programming pains, enabling Jasper to efficiently design and optimize their next set of models. In initial work, on small workloads Andromeda was faster than 800 GPUs and on large complex workloads, it completed work that thousands of GPUs were incapable of doing. In a recent publication on Gordon Bell award-winning work, the authors wrote, “We note that for the larger model sizes (2.5B and 25B), training on the 10,240 sequence length data was infeasible on GPU-clusters due to out-of-memory errors during attention computation…. To enable training of the larger models on the full sequence length (10,240 tokens), we leveraged AI-hardware accelerators such as Cerebras CS-2, both in a stand-alone mode and as an inter-connected cluster.” It is these very GPU impossible workloads that Jasper has begun exploring, in the quest for more accurate and relevant models, trained in less time with less energy. Andromeda is now available for commercial customers, as well as for academics and graduate students. Andromeda is deployed in Santa Clara, California, in 16 racks at Colovore, a leading high performance data center. The 16 CS-2 systems, with a combined 13.5 million AI optimized cores are fed by 284 64-core AMD Epyc Gen 3 x86 processors. The SwarmX fabric, which links the MemoryX parameter storage solution to the 16 CS-2s, provides more than 96.8 terabits of bandwidth. Through gradient accumulation Andromeda can support all batch sizes, a characteristic profoundly different from GPU clusters. About Cerebras Systems Cerebras Systems is a team of pioneering computer architects, computer scientists, deep learning researchers, and engineers of all types who have come together to build a new class of computer system. That system is designed for the singular purpose of accelerating AI and changing the future of AI work forever, enabling customers to accelerate their deep learning work by orders of magnitude. About Jasper Founded in 2021, Jasper is an AI Content Platform that enables individuals and teams to leverage AI to scale their content strategies. With Jasper, anyone from individual freelancers to creators at enterprise companies can break through writer's block, repackage what they've written, create original images, and adapt their content to different formats and languages. Jasper, has been recognized as "one of America's fastest-growing private companies" by Inc. 5000.

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AWS and Slalom Expand Next-Generation Strategic Collaboration

Amazon Web Services | November 30, 2022

At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ:AMZN), and Slalom, LLC (Slalom), a global business and technology consulting company, announced a multiyear extension to the companies’ global Strategic Collaboration Agreement (SCA). The two companies will work together to develop vertical solutions and accelerators on AWS for customers in the energy, financial services, healthcare, life sciences, public sector, and media and entertainment industries, delivering specialized end-to-end cloud migration and modernization services to help accelerate their cloud journeys. In addition to supporting accelerated growth in Slalom markets in the U.S., the United Kingdom, Canada, Australia, Germany, Japan, and New Zealand, AWS and Slalom in 2023 will jointly create go-to-market strategies and make co-investments in support of Slalom’s continued expansion into Ireland and the Netherlands, followed by additional countries in Latin America, Asia Pacific, and through Europe over the next three years. As part of the agreement, AWS and Slalom are expanding upon their 2019 announced collaboration to deliver AWS | Slalom Launch Centers (Launch Centers) that help enterprises accelerate their business transformations and modernize information technology services. Launch Centers provide customers with access to the unique combination of AWS Professional Services—a global team of AWS experts who help customers reach their desired outcomes with the cloud—and Slalom’s expertise in business transformation, software engineering, and analytics capabilities. Over the last three years, more than 160 customers have migrated and modernized to AWS through their work with Launch Centers. AWS is working with Slalom to develop solutions to help customers solve specific industry challenges. For example, Slalom offers the Slalom Meter Data Analytics solution on AWS, which uses Amazon SageMaker (AWS’s service for building, training, and deploying machine learning models in the cloud and at the edge) to help utility and renewable energy customers improve billing and energy efficiency, and forecast power outages. In addition, the companies collaborated to introduce in 2022 Slalom Agile Supply Chain, a solution aimed at helping manufacturing customers build agility and resiliency into their supply chains to reduce costs, increase capacity, and improve their customers’ experiences. “This agreement enhances our relationship with AWS and serves as a key growth driver for Slalom’s business over the next three years. “Through the expansion of our AWS practice, we will be better equipped to help our customers find new ways to use AWS technologies to dream bigger, move faster, and build better tomorrows for all.” Brad Jackson, CEO of Slalom “Slalom has a proven track record and is a trusted partner in providing innovative business and technology consulting services to our mutual customers, helping them accelerate their transitions to the cloud and leverage the vast portfolio of AWS services to drive innovation,” said Ruba Borno, vice president, Worldwide Channels and Alliances at AWS. “By extending our collaboration with Slalom, expanding more broadly into markets together, and combining Slalom’s consulting and technical skills with our leading cloud services and migration expertise, we are giving customers a broader range of capabilities and offerings to better support their cloud strategies and digital transformation journeys.” TC Energy is a North American energy company headquartered in Canada. Working with AWS and Slalom, TC Energy used the Amazon Working Backwards process to envision and then build a new business intelligence application that maximizes capacity in its network of gas pipelines. Maximizing pipeline capacity helps TC Energy avoid the years-long process, capital expenditures, and environmental impact associated with building new pipelines. “We will save millions of dollars in greenhouse gas emissions costs by innovating on AWS,” said Peter Jarmola, TC Energy’s director of enterprise innovation, in an AWS-published case study. “That’s an important benefit because it helps us demonstrate to our customers, our regulators, and the government that we are a responsible operator.” Slalom—an AWS Premier Tier Services Partner in the AWS Partner Network for over a decade, the 2021 National Systems Integrator Partner of the Year in the US, and the 2022 SI Partner of the Year in North America—holds 15 AWS Competencies and seven AWS Service Delivery designations. In addition to the more than 160 customers who have migrated and modernized with Launch Centers, more than 500 customers have optimized their business in the cloud by working together with AWS Professional Services and Slalom. About Amazon Web Services For over 15 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud offering. AWS has been continually expanding its services to support virtually any cloud workload, and it now has more than 200 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 96 Availability Zones within 30 geographic regions, with announced plans for 15 more Availability Zones and five more AWS Regions in Australia, Canada, Israel, New Zealand, and Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. About Amazon Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon. About Slalom Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We’re honored to be consistently recognized as a great place to work, including being one of Fortune’s 100 Best Companies to Work For seven years running.

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AI TECH,GENERAL AI,SOFTWARE

Contentsquare Releases Breakthrough AI Innovation to Help Brands Accurately Detect Frustrations and Optimize User Journeys

Contentsquare | December 01, 2022

Contentsquare, the global leader in digital experience analytics, today announced it has enhanced its CS Insights product with new AI-powered capabilities that will improve the way businesses fix user frustration at scale. This new, industry-first capability will add a layer of precision to CS Insights, allowing teams to contextualize behaviors and unlock a deeper understanding of how and why customers are interacting with the content on their site. For example, teams will be able to use AI to differentiate between a user searching for a product by clicking multiple times on a product carousel vs. a user rage clicking, demonstrating rising frustration. By leveraging AI to smarten up its insights, Contentsquare is helping businesses better detect frustration along the customer journey and prioritize the right optimizations. For example, a high number of clicks on a home page slider typically signifies positive engagement whereas frequent interaction with the search box and form fields typically signifies users are struggling to accomplish their goals. Moreover, with the newly-enhanced CS Insights, customers can easily visualize these events as each zone analyzed clearly identifies the nature of the frustration — whether it’s a preview of the zone affected by a rage click, multiple interactions with the same field, and more. As the pioneer of in-page, content-zone based experience analytics, Contentsquare is already providing teams with an in-depth understanding of how customers interact with each element of a page (or “zone”). With today’s release, Contentsquare is going one step further and adding a contextual layer to this analysis that takes into account what each element was designed to help customers achieve. “Contentsquare goes the extra mile, by increasing the precision of its AI insights and taking context into consideration — something no other provider in our category has done. Not only does this give our customers a three-dimensional view of user behavior, it also helps them take smarter action, faster, for continuous optimization of the customer journey,” said Vincent Colombet, Head of Product at Contentsquare. “I could not imagine using Contentsquare without CS Insights. It guides us on where to start on our site, focusing on pages with the most conversion loss,” said Allix Berkman, UX/UI Specialist atCanon Inc. “We continuously refine our AI algorithm to make it more powerful, relevant, and context-aware. Recent AI improvements are all focused on surfacing more actionable and contextual insights. “We are excited about this new capability and are confident that it will help our customers drive value for their users and help them prioritize what their businesses need most.” Lucie Buisson, Chief Product Officer at Contentsquare With economic uncertainty forcing businesses to achieve more with less, businesses are putting in extra effort to ensure their digital channels are free of undiscovered blockers and frustrations that stand in the way of customer happiness and retention. No business today can afford to lose transactions unnecessarily, let alone to waste the goodwill of customers to a needlessly frustrating online experience. However, efficiently harnessing insights from billions of data points without spending hours and hours remains the biggest challenge. That's why hundreds of Contentsquare's customers have been using its CS Insights product to automatically surface the areas of frustration that most impact revenue, resulting in much faster time to issue identification and resolution. About Contentsquare Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviors, feelings and intent — at every touchpoint in their journey — enabling businesses to build empathy and create lasting impact. The global leader in digital experience analytics, Contentsquare helps brands everywhere transform the way they do business, allowing them to take action at enterprise scale and build customer trust with security, privacy and accessibility. More than 1000 leading brands use Contentsquare to grow their business, deliver more customer happiness and move with greater agility in a constantly changing world. Its insights power the customer experience on over 1 million websites worldwide. Founded in Paris and with offices around the world, Contentsquare has raised $1.4B in investment funding from leading investors, including funds and accounts managed by BlackRock, Bpifrance, Canaan, Eurazeo, Highland Europe, KKR, LionTree, Sixth Street and SoftBank Vision Fund 2.

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AI TECH,GENERAL AI,AI APPLICATIONS

Cerebras Systems and Jasper Partner on Pioneering Generative AI Work

Cerebras Systems | November 30, 2022

Jasper, the category-leading AI content platform, and Cerebras Systems, the pioneer in accelerating artificial intelligence (AI) compute, today announced a partnership to accelerate adoption and improve the accuracy of generative AI across enterprise and consumer applications. Using Cerebras’ newly announced Andromeda AI supercomputer, Jasper can train its profoundly computationally intensive models in a fraction of the time and extend the reach of generative AI models to the masses. The rise of generative AI is one of the most important technological waves in recent history, enabling the ability to write documents, create images, and code software all from ordinary text inputs. Based on sophisticated generative AI models, Jasper’s products are used by nearly 100,000 customers around the world to write copy for marketing, ads, books, and more. With the power of the Cerebras Andromeda supercomputer, Jasper expects to dramatically advance AI work, including training GPT networks to fit AI outputs to all levels of end-user complexity and granularity. This improves the contextual accuracy of generative models and will enable Jasper to personalize content across multiple classes of customers quickly and easily. “At Jasper we eliminate the tyranny of the blank page. Our platform provides an AI co-pilot for creators and businesses to focus on the key elements of their story, not the mundane. The most important thing to us is the quality of outputs our users receive. We are hyper-focused on continuously adapting our AI models to meet our customers’ needs,” said Dave Rogenmoser, CEO of Jasper. “Partnering with Cerebras enables us to invent the future of generative AI, by doing things that are impractical or simply impossible with traditional infrastructure. Our collaboration with Cerebras accelerates the potential of generative AI, bringing its benefits to our rapidly growing customer base around the globe.” “Our mission is to build the fastest AI hardware for the most complicated AI problems. Our recent introduction of Andromeda, the industry’s largest supercomputer, advanced this vision by enabling our partners to train large language models more quickly, to higher accuracy, with better results in less time and with less energy. “Jasper is a category-defining company and the exact type of customer we build for – customers that are trying to transform economies with AI, who are unafraid to venture beyond the status quo and who are interested in doing pioneering work by inventing new approaches to deliver extraordinary results.” Andrew Feldman, founder and CEO of Cerebras Announced at SC22, the 13.5 million AI core Andromeda supercomputer delivers industry-leading performance and near perfect linear scaling without traditional distributed computing and parallel programming pains, enabling Jasper to efficiently design and optimize their next set of models. In initial work, on small workloads Andromeda was faster than 800 GPUs and on large complex workloads, it completed work that thousands of GPUs were incapable of doing. In a recent publication on Gordon Bell award-winning work, the authors wrote, “We note that for the larger model sizes (2.5B and 25B), training on the 10,240 sequence length data was infeasible on GPU-clusters due to out-of-memory errors during attention computation…. To enable training of the larger models on the full sequence length (10,240 tokens), we leveraged AI-hardware accelerators such as Cerebras CS-2, both in a stand-alone mode and as an inter-connected cluster.” It is these very GPU impossible workloads that Jasper has begun exploring, in the quest for more accurate and relevant models, trained in less time with less energy. Andromeda is now available for commercial customers, as well as for academics and graduate students. Andromeda is deployed in Santa Clara, California, in 16 racks at Colovore, a leading high performance data center. The 16 CS-2 systems, with a combined 13.5 million AI optimized cores are fed by 284 64-core AMD Epyc Gen 3 x86 processors. The SwarmX fabric, which links the MemoryX parameter storage solution to the 16 CS-2s, provides more than 96.8 terabits of bandwidth. Through gradient accumulation Andromeda can support all batch sizes, a characteristic profoundly different from GPU clusters. About Cerebras Systems Cerebras Systems is a team of pioneering computer architects, computer scientists, deep learning researchers, and engineers of all types who have come together to build a new class of computer system. That system is designed for the singular purpose of accelerating AI and changing the future of AI work forever, enabling customers to accelerate their deep learning work by orders of magnitude. About Jasper Founded in 2021, Jasper is an AI Content Platform that enables individuals and teams to leverage AI to scale their content strategies. With Jasper, anyone from individual freelancers to creators at enterprise companies can break through writer's block, repackage what they've written, create original images, and adapt their content to different formats and languages. Jasper, has been recognized as "one of America's fastest-growing private companies" by Inc. 5000.

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