HOW ARTIFICIAL INTELLIGENCE CAN HELP YOUR BRAND DELIVER A BETTER CUSTOMER EXPERIENCE

| July 22, 2019

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This week we feature a short article and infographic from Matteo Gasparello explaining why influential brands are using the combination of artificial intelligence and data to provide customers with the experiences they want. 44% of customers are frustrated when companies fail to deliver relevant, personalized shopping experiences. – Accenture Strategy Global Consumer Pulse Research.

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Praetorian Secure

Praetorian Secure ensures confidentiality, integrity, and availability of our customers’ most valued information and assets as IT Security and Regulatory Compliance experts. In serving both the commercial and government sector, Praetorian Secure provides a knowledgeable, technically competent, and results orientated staff. Our team delivers the following professional services to its clients.

OTHER ARTICLES

What DINROS Means for Cloud Management

Article | August 17, 2020

A few years ago, the team at Gartner came up with a useful framework designed to help IT asset managers compare different Software Asset Management tools based on “six critical activities” of SAM. Known as the DINROS framework, it outlined the following activities: Discovery: the act of interrogating TCP/IP networks to identify network-attached physical and virtualized platforms upon which software executes Inventory: the process of capturing platform configuration information and extracting a complete list of all its software. Normalize: the consolidation of discovered inventory datasets to remove duplicated or conflicting information

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Introducing new JVM language Concurnas

Article | March 5, 2020

Concurnas is a new general purpose open source JVM programming language designed for building concurrent, distributed and parallel systems. Concurnas is easy to learn; it offers incredible performance as well as many features for building modern, enterprise scale computer software. What distinguishes Concurnas from existing programming languages is that it presents a unique, simplified means of performing concurrent, distributed and parallel computation. These forms of computation are some of the most challenging in modern software engineering, but with Concurnas they are made easy.

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Rackspace Technology and Telarus expand global partnership in EMEA

Article | July 20, 2020

The Rackspace Technology Partner Program helps all types of businesses — from advisors, digital agencies, app designers and developers, to MSPs and VARs — empower their customers to embrace technology and deliver the future. In January, we announced that we would be expanding this mission globally in 2020. After several months of scaling and serving our regions with program enhancements, we’re proud to announce an important partnership acceleration.

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Top 5 Event Technology Trends to Watch in 2021

Article | July 8, 2021

A successful event pays for all the hard work done by the company and the event management team. But along with excellent attendance, more things cater to the success of the event. The audience needs to have a memorable experience and zero hassles throughout the event. The technology used in the event enhances its experience. Therefore, technology trends in event management play a vital role in the success of any event, plus it also makes the process of event organization relatively smooth and orderly. Events are no longer just a gathering of people, presentations, speeches, or visuals of entertainment. Instead, there are more of an intriguing and personal experience. Event technology trends have changed the face of events for the audience as well as the organizers. For example, bar codes have replaced paper tickets to mark entry at events. This is a petite example of the use of technology. AI, RFID, automation, gamification, wearables, project mapping, etc., are some of the event technology trends that have amplified the present event experiences. Let us look at the five major event technology trends in 2021. Event Technology Trends Facial Recognition Facial recognition is a prominent security feature that Apple has used. It is a success in identifying the phone owner by intimately studying the iris and facial features. This technology trend is widely used in events and is quite a breakthrough. A scanner is placed at the event gate, wherein the faces are identified for entry access. This experience can further be personalized by generating voice notes with the person’s name. The bottleneck of crowding at the entry is avoided with the use of this trend. There are endless possibilities that this AI feature can offer. In the upcoming world, it is necessary to adapt to contactless techniques. Hence, facial recognition is undoubtedly going to gain momentum as a smooth and faster check-in method. AR and VR Artificial Reality (AR) and VR (Virtual Reality) have become prominent in marketing ideas. As a result, these event technology trends will play a prominent role in enhancing an event experience. An AR and VR can provide the attendees with a plethora of experiences. Despite being confined to their homes, the audience can virtually visit the event area and have a 360-degree exposure. With the application of augmented reality technology for an event, you can wow your audiences by crafting stories in an entertaining way. This way of storytelling will make sure that your audience listens and experiences the account. E3 held its conference by totally adopting AR and VR technology. This conference was a hit as it provided the attendees with a real-time view of the virtual reality world that E3 was promoting. Event Automation Event technology trends are evolving by leaps and bounds. Event automation is making it possible to plan an event and execute it with minimum manpower-handling and resources. This enhances the event experience and guarantees minimal errors. From designing the venue in 3D to contactless entries, from personalized experience to tracking behavioral patterns, everything is made possible through this event planning technology. With the emerge of 5G, event experiences will be mesmerizing and involving. AR, VR, live streaming, chatbots will be seamlessly integrated and automated with the event's theme. Skipping the manual labor and shifting to automation provide incredible ROI and attendee experience. In addition, implementing 5G will assure that there are no event technology issues from planning to execution of the event. Live Streaming Apple, Google, and Facebook have already proved the success of live streaming events. As a result, live streaming an event has become a necessity in the Covid-19 world. This technology has various benefits. With the implementation of live streaming, a person can attend the event despite different geographical locations (which helps in attaining a global footprint). In addition, online streaming is more engaging and increases the chances of the person attending your events physically. Live streaming should be available on physical venues. If the event is spread out in a larger place, the audience can attend their favorite event by live streaming. The audience will not miss the session even if they are far from that particular area. This makes the event a grand success. Live streaming technology in the hybrid event creates a scenario that enables all the interested people to come together and enjoy the event. Although, hybrid events are not a trend, they are the future! Also, live streaming is the ideal solution for events with a tighter budget. Gamification Gamified events see a 44% increase in audience engagement. Gamification is the best way to make the event interactive for the attendees. You can gain a lot of information when the attendees make their choices in the interactive games. This data-gathering process will help you in making your events more personalized for the future. Rewards, coupons, and free food can be used as motivators for the attendees. Make your event unimaginably successful by organizing quizzes, treasure hunts, and some games relating to your brand. All you have to do is set up a gamification corner or ask to download the app for a pleasing experience. The Advantages of Incorporating Event Technology Trends ● It’s safe. You have access to every place and person who is a part of your event. So, you can keep a lookout for any odd behaviors happening at the event. ● Enhanced guest experience Your guests will have a magnificent experience as there are easy check-ins, attendance from anywhere, interactive games, personalization, and much more. ● Future-ready If you embrace the events technology trends today, you will be way ahead of the curve. Your audience will be awaiting your events online and offline. Embracing technology trends promises the best outputs and gains for the organizer and the attendees. Wrapping Up Adapting the latest event technology trends is sure to keep your audiences hooked to your brand. Project management tools, AI, and chatbots are meant for personalization of the events and make the task of event organizing simple. Check out all the various event technology, digital tools, and software available for event organization and keep yourself ahead of the race. Educate yourself about which event technology ideas are the best for your conference, meeting, or event and implement them accordingly. Apart from giving your audience an event to remember, you will find yourself saving a lot of time that goes into event planning. The pandemic has proved very challenging for the event industry. Thus, the above five event technology trends can be used to streamline the event planning processes. After all, increasing the attendance, providing a pleasing experience, and building brand awareness are all that is needed for the success of an event! Frequently Asked Questions How is the technology used during an event? Event organizers use technology to study the behavior of the attendees, collect data based on their actions, and then provide them with the best user experience. AI, chatbots, live streaming, and gamification are examples of technologies used during an event. How is technology changing the events industry? The use of technology in event planning has led to more personalization. The real-time data used to enhance the audience experience is a commendable use of technology. Technology has led to an increase in audience attendance and a remarkable decrease in the costs of organizing an event. What are Event technology tools? AR, VR, AI, Chatbots, Event Automation, Event Mobile Apps, and all the technology used in an event are event technology tools. In addition, there are tools available to manage an event right from planning, execution to asking for feedback. { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "How is the technology used during an event?", "acceptedAnswer": { "@type": "Answer", "text": "Event organizers use technology to study the behavior of the attendees, collect data based on their actions, and then provide them with the best user experience. AI, chatbots, live streaming, and gamification are examples of technologies used during an event." } },{ "@type": "Question", "name": "How is technology changing the events industry?", "acceptedAnswer": { "@type": "Answer", "text": "The use of technology in event planning has led to more personalization. The real-time data used to enhance the audience experience is a commendable use of technology. Technology has led to an increase in audience attendance and a remarkable decrease in the costs of organizing an event." } },{ "@type": "Question", "name": "What are Event technology tools?", "acceptedAnswer": { "@type": "Answer", "text": "AR, VR, AI, Chatbots, Event Automation, Event Mobile Apps, and all the technology used in an event are event technology tools. In addition, there are tools available to manage an event right from planning, execution to asking for feedback." } }] }

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Spotlight

Praetorian Secure

Praetorian Secure ensures confidentiality, integrity, and availability of our customers’ most valued information and assets as IT Security and Regulatory Compliance experts. In serving both the commercial and government sector, Praetorian Secure provides a knowledgeable, technically competent, and results orientated staff. Our team delivers the following professional services to its clients.

Events