Fujitsu PH, Aspect Software collaborate to accelerate cloud offerings

| August 6, 2016

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Fujitsu Philippines, a leading Information Technology solutions integrator, has joined hands with Aspect Software to integrate its Workforce Management solution on the cloud. The partnership with Aspect Software—a leading provider of fully integrated consumer engagement, workforce optimization and self-service solutions—will enable companies specifically contact centers to optimize their operations and meet customer demands without setting up an on-premise platform.

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Macquarie Telecom Group

Macquarie Telecom Group (ASX:MAQ) is Australia’s data centre, cloud, cyber security and telecom company for mid-large business and government customers. It’s our obsession with customer service that makes us so different. Today we have the best NPS (Net Promoter Score) in Australia.

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The Revolutionizing Collaboration of Artificial Intelligence in Learning Management System (LMS)

Article | June 18, 2021

With the introduction of Siri and Alexa, AI has transformed our lives with speech-to-text implementations. Scientists are working their brains to make machines as intelligent as they can be. The introduction of AI in the fields of healthcare, security, entertainment is already at its peak. Thus, parallelly AI is being introduced to make work easy in the field of education, transportation, and everything else. The implementation of artificial intelligence in LMS- learning management systems is proved to be a breakthrough in education. The company with AI implementation is paid 40% more than the one without AI. In the current scenario, the world had adapted to the e-Learning platform and its techniques tremendously. Standard LMS is already being utilized widely. However, although it has proved to be a great success in revolutionizing the education sector, it still has a long way to go. And this long way can be easily covered with its opportunity with AI. Before we learn the advantages of artificial intelligence in education, let us educate you about the limitations of standard LMS. Limitations of standard LMS The age-old teaching methods were scientifically and innovatively transformed into a standard LMS. The learning management systems have all the content managed in one place. Evaluators can track progress, give ratings and recommend courses on one platform. The digital learning platform offers a plethora of learning, teaching, and evaluating techniques, but it still has its limitations. • The standard LMS requires a lot of manual labor. • They require human effort to keep the content up-to-date. • They are trainer-focused rather than learner-focused. • It requires tedious effort to introduce different learning styles. The application of AI-based LMS removes all the above limitations and much more. It will streamline the learning process in a better way and provide endless learning opportunities. How will artificial intelligence in LMS prove to be valuable? Personalization The standard LMS has standard content data fed into it. Therefore, all the employees, students, or trainees follow the same procedure of the standard learning module. This is where the application of artificial intelligence in LMS transforms the system. AI enables the LMS to design the learning process according to the individuals opting for the course. For example, if a student/employee chooses a particular course, he can choose whether to read the lessons, watch videos, or study it in any other way. Thus, when a learner learns a course in his kind of way, he grasps and understands well. AI also understands the weaknesses and strengths of the learner and recommends future courses accordingly. Even the quizzes and tasks are determined based on the learner’s knowledge level. So, every learner has a personalized learning course, and a content module in AI-based LMS curated exclusively for him. Automated evaluations and suggestions This is the best advantage when you are transforming AI with LMS. The evaluation process and the suggestions for the future (based on those evaluations) will be immaculately automated. Also, the employers will benefit as they will not have to keep track of employers progress, learning, or training schedules. The support of artificial intelligence in LMS will make this process seamless for employers. It gets more manageable for the managers to track employee’s growth and training. The AI process guarantees faster, convenient, and reliable results. Based on the performance and the results generated, the employer can grant rewards, growth, recognition, and appraisals to the employees. In addition, advanced analytics allows employers to obtain detailed information about the learner’s progress and understanding. With such a positive outlook towards growth, learning, and training, companies' employee retention rate and ROI with artificial intelligence in LMS are high. Personalized Learning Module The learning module of artificial intelligence in LMS is designed to increase the effectiveness of any learning course. The system design courses for learning in minimal time. As a result, the functioning of the LMS module in AI is made engaging and intuitive. Why is it that a learner does not complete his training or does not find it engaging enough? 70% of learners have blamed the content or activity procedure for being boring. This is where the AI-induced LMS proves its worth. This system curates content based on the learner’s interests and then designs the training module accordingly. Thus, the exclusive learning experience is what makes your employer feel connected to the organization. Chatbots and virtual assistants When an employer seeks training, he/she has several questions. These questions need to be answered by the trainer as per the standard LMS. However, some employees will refrain from asking questions due to many possible reasons. This is where chatbots play an essential role. Chatbots are an essential part of artificial intelligence in LMS. Chatbots can answer the queries number of times till the concept is clear. Also, chatbots can predict the questions in a learner’s mind by analyzing their course and study behavior. Chatbots and virtual assistants provide all types of help needed by the trainees. They are a ‘learners guide’ for students. Training beyond territories Organizations have multiple offices across different geographical locations. Therefore, to have a training program schedule for the same department at the same time is difficult. Also, setting up the same programs for different time zones is a tedious task. This is where artificial intelligence in LMS comes to the rescue. This enables offices to train their employees according to the convenience of the employees. In addition, the AI with LMS infrastructure allows the employer to complete the training according to their time zones with no loss of the trainer’s time and organization’s resources. Benefits of introducing LMS with AI in organizations If an organization introduces artificial intelligence in LMS for its organizations, it can work wonders for them. These are some of the benefits of introducing LMS with AI in your organization. • Increase employee retention and engagement by 60%. • Shows the employee that you care about their growth. • Save time and money. • Upskill your current employees efficiently. • Generate personalized content to meet learner’s proficiencies. To sum it all up, By 2025, the investment of companies in AI technology is set to reach $190.61 billion. Thus, this technology assures that employees are well trained, upskilled, and perform complex tasks with minimal issues. Duolingo is one of the best examples of using artificial intelligence in LMS. It uses natural language processing to train its chatbots and provide a personalized experience to the user. It studies the user intricately and then trains them. Artificial intelligence in LMS can be made a part of the current HRIS/HRA system of the organization. This helps the organization achieve growth and development with minimal efforts and shows employees that they matter. There are many factors by which AI with LMS proves better than the standard LMS - personalization being the best one. The streamlining of the training process and providing opportunities to learn in one’s way, time, and language is a win-win situation for both employer and employee. AI may take some time to be utilized entirely as the future of learning management. But when it is executed, it will do wonders for organizations in various sectors. Of course, it will never replace humans in the training programs but will be their biggest support system. Frequently Asked Questions How has AI changed LMS? Artificial Intelligence has played a significant role in changing the standard LMS. AI offers personalized learning, easy evaluation, and automation of all the tasks required in a training program. As a result, it has reduced manual efforts while enhancing the learner’s experience. How is AI used in LMS? AI uses the data fed into it to make decisions. It also determines the activity of the learner and provides him with personalized suggestions. It is used in a chatbot to provide answers and guidance to learners anywhere and anytime. What is the future of AI in LMS? The future of AI in LMS is as bright as it can. AI will suggest, evaluate and automate pieces of training for the learner. It will answer questions and let the learner study according to his convenience and interests. Employers will have a reduced cost of training and a high retention rate once they implement AI in LMS. { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "How has AI changed LMS?", "acceptedAnswer": { "@type": "Answer", "text": "Artificial Intelligence has played a significant role in changing the standard LMS. AI offers personalized learning, easy evaluation, and automation of all the tasks required in a training program. As a result, it has reduced manual efforts while enhancing the learner’s experience." } },{ "@type": "Question", "name": "How is AI used in LMS?", "acceptedAnswer": { "@type": "Answer", "text": "AI uses the data fed into it to make decisions. It also determines the activity of the learner and provides him with personalized suggestions. It is used in a chatbot to provide answers and guidance to learners anywhere and anytime." } },{ "@type": "Question", "name": "What is the future of AI in LMS?", "acceptedAnswer": { "@type": "Answer", "text": "The future of AI in LMS is as bright as it can. AI will suggest, evaluate and automate pieces of training for the learner. It will answer questions and let the learner study according to his convenience and interests. Employers will have a reduced cost of training and a high retention rate once they implement AI in LMS." } }] }

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Helping Customers Reach the Cloud Benefits

Article | June 18, 2021

Get to know Klas and his story! With strong background in change and product management in IT, Klas Erikson started at Nordcloud as a Cloud Advisor and is nowadays heading Nordcloud’s delivery and operations in Sweden, Norway and Denmark from our Stockholm office. Where are you from and how did you end up at Nordcloud? I am from Stockholm, Sweden and have been working most of my career in Telia here in Stockholm. I left Telia after the organisation had, yet another time, changed and I felt I needed to try something completely different. I had already started talking with my old colleague working for Nordcloud and was fascinated by a company in such fast growth.

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Kotlin Vs Flutter: Who Will Rule the Cross-platform App Market?

Article | June 18, 2021

There was a time when cross-platform development was considered a synonym for building an app using React Native and Flutter. The business enthusiasts and mobile app development companies were relying upon these two frameworks to make their presence on both Android and iOS in a cost-effective manner. But now, Kotlin has also entered the competition; making everyone wonder who will be the ultimate ruler of the cross-platform market. Now, while we have already looked into the Flutter and React Native comparison earlier, here, in this article, we will talk descriptively about the Kotlin vs Flutter comparison and help you find the right option for your cross-platform app development needs.

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UNDERSTANDING AI DECEPTION AND HOW ONE CAN PREPARE AGAINST IT

Article | June 18, 2021

When talking about advents of artificial intelligence, we hear a lot about its adversarial attacks, specifically those that attempt to “deceive” an AI into believing, or to be more accurate, classifying, something incorrectly. For example, autonomous vehicles can be fooled into “thinking” stop signs are speed limit signs, pandas being identified as gibbons, or even having your favorite voice assistant be fooled by inaudible acoustic commands. Such examples showcase the narrative around AI deception. In another form, AI can be deceptive in manipulating the perceptions and beliefs of a person through “deepfakes” in video, audio, and images. The significant AI conferences held around the world are more frequently addressing the subject of AI deception too. And yet a lot of debates and discussions are happening on how we can defend against it through detection mechanisms

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Spotlight

Macquarie Telecom Group

Macquarie Telecom Group (ASX:MAQ) is Australia’s data centre, cloud, cyber security and telecom company for mid-large business and government customers. It’s our obsession with customer service that makes us so different. Today we have the best NPS (Net Promoter Score) in Australia.

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