Does Malware Have Citizenship?

January 14, 2019 | 84 views

In talks with information security professionals at security conferences, user group events, and customer sites, Chester Wisniewski frequently fields questions about country-based blocking as a network defense tactic. Though he couldn’t find any published data to confirm his assumptions, “I couldn’t see any meaningful correlation between the countries from which traffic originates and attack patterns,” said Wisniewski, a principal research scientist at Sophos.

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Data In Science Technologies

Data in Science Technologies (DST) makes sense of the world’s data for analytics and modeling in government, healthcare and research organizations. We provide services and design solutions that empower informed decision-making, delivering a positive impact to your mission’s success. Through our custom solutions, we help solve common data management struggles in High Performance Computing (HPC) and Big Data.

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Empowering Industry 4.0 with Artificial Intelligence

Article | August 2, 2022

The next step in industrial technology is about robotics, computers and equipment becoming connected to the Internet of Things (IoT) and enhanced by machine learning algorithms. Industry 4.0 has the potential to be a powerful driver of economic growth, predicted to add between $500 billion- $1.5 trillion in value to the global economy between 2018 and 2022, according to a report by Capgemini.

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SOFTWARE

How Artificial Intelligence Is Transforming Businesses

Article | August 8, 2022

Whilst there are many people that associate AI with sci-fi novels and films, its reputation as an antagonist to fictional dystopic worlds is now becoming a thing of the past, as the technology becomes more and more integrated into our everyday lives. AI technologies have become increasingly more present in our daily lives, not just with Alexa’s in the home, but also throughout businesses everywhere, disrupting a variety of different industries with often tremendous results. The technology has helped to streamline even the most mundane of tasks whilst having a breath-taking impact on a company’s efficiency and productivity

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FUTURE TECH

The advances of AI in healthcare

Article | July 26, 2022

With the Government investing £250 million into the project, the Lab will consider how to use AI for the benefit of patients – whether this be the deployment of existing AI methods, the development of new technologies or the testing of their safety. Amongst other things, the initiative will aim to deliver earlier diagnoses of cancer. It is estimated that in excess of 50,000 extra patients could see their cancer being detected at an early stage, thus boosting survival rates. More specifically, a study has shown that AI is quicker in identifying brain tumour tissue than a pathologist.This would have a positive knock-on effect in other areas, such as enabling money to be saved (that otherwise would have been spent on further treatment) and reducing the workload of staff (at a time when there is a crisis in NHS workforce numbers).

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Three Keys to Successful AI Adoption

Article | February 10, 2020

Over the past several years, we have begun to see the emergence of artificial intelligence (AI) in businesses. According to a study for the AI Index 2019 Annual Report, more than half of respondents report their companies are using AI in at least one function or business unit. Thirty percent report they have AI embedded across multiple areas of their business. As businesses continue to develop their understanding of what is possible with AI, we can expect to see a continued increase in AI adoption.

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Spotlight

Data In Science Technologies

Data in Science Technologies (DST) makes sense of the world’s data for analytics and modeling in government, healthcare and research organizations. We provide services and design solutions that empower informed decision-making, delivering a positive impact to your mission’s success. Through our custom solutions, we help solve common data management struggles in High Performance Computing (HPC) and Big Data.

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SOFTWARE

AiChat partners with Google to help retailers engage shoppers with Business Messages Chatbots

AiChat Pte Ltd | October 11, 2021

Brands can transform customer care by routing inquiries to messaging conversations that agents can manage on AiChat’s unified messaging platform. Leading retailers like MR.DIY has already taken advantage of this integration to decrease costs and drive sales through conversational commerce. South East Asia leader in conversational CX platform for retailers, AiChat, announced its partnership with Google’s Business Messages. AiChat is among the first set of South East Asia companies within the Business Messages ecosystem, setting the stage for an exciting relationship to come. This integration provides more resources for consumers to make their decisions online. For multi-location retailers, like MR.DIY, customers can click the message or chat option directly within Google Click-to-Message (CTM) Ads. The option is also available in Google Maps via the Google My Business listings. The benefits of Google’s Business Messages By having messaging enabled in Google CTM ads and Google Maps, retailers can tell customers the information they need quickly. For example, business hours, setting appointments over chat, updates on order status, and more can be addressed without staff. It’s easy to see how this can impact customer satisfaction can improve, as well as increased performance in CTM ads, with conversational advertising. Business Messages Providing customers the option to use chat in Google Maps helps customers reach store associates directly. With the combination of automated smart message chatbot and FAQ directory, customers can be answered outside of operating hours easily. MR.DIY, one of the largest home improvement retailers in the region with 700+ stores across Malaysia, has partnered up with AiChat and Google for this initiative to drive promotion redemption via Business Messages. MR.DIY Google’s Business Messages Chatbot Within the first 3 months, the brand has achieved significant success with Business Messages implementation. 1 out of 5 users who chatted with MR.DIY Google BM viewed and subscribed to MR.DIY’s promotion (submitted email address and phone number). Click-to-Message (Full Ad Format): CTR of 8.57%, above the global average of 5.4%, with MTR (Message-Through-Rate) at 12.5%. Click-to-Message (Ad Extension Format): CTR of 0.48%, 3X the global benchmark, MTR at 57.6%. This is an important step in the new normal for physical retail locations, says AiChat’s CEO and co-founder, Kester Poh. “Providing on-demand chat features to customers is valuable in this new pace of life. It is a requirement for all businesses to adapt to consumers’ digital preferences and the changed state of the consumer journey. AiChat is primed to help retailers with this goal in a unified AI-powered messaging platform, now available as one of the first South East Asia companies to partner with Google Business Messages.” Available now, AiChat retail partners will be able to use Google Maps conversational features. These features include: Sales Promotions and Offers: Chat with customers and provide them value with video and carousels ad units sharing promotions and recommended products in an easy to deploy format during chat conversations, helping chat reps meet business goals. Multilingual Natural Language Processing: Our global customers can be served in Singlish (Singapore English), Manglish (Malaysia English), and more using localized languages and dialect options. FAQ Automation: Have up to 91% of customer inquiries automated through an FAQ automation flow chatbot, such as store operating hours, curbside pickup, health requirements like social distancing rules, and more. ‍ Turn local retail searches into customers. Serve your customers at the time of their search, no matter your operating hours, with AiChat’s mix of AI-powered chatbots and connections with in-store associates and chat integration with Google Business Messages. Take retail into a full omnichannel experience with AiChat’s integration with Google’s Business Messages. Bring your brick and mortar retail locations into the digital landscape. ‍ ABOUT AICHAT AiChat is a leading A.I-Powered Conversational Customer Experience platform designed to help brands automate business processes in customer service, marketing and commerce via social messaging apps. The company is based in Singapore, Malaysia & Indonesia with a diverse team of experienced digital marketers, user experience designers and A.I experts who help brands to develop effective messaging and A.I strategies that improve customer experience and drive business ROI. Some of the trusted brands who have already adopted AiChat's solution include Philips Lighting, Bayer, Coca-Cola, Pernod Ricard, Petron, TESCO, Mr D.I.Y, Mitsubishi Motors, Kia Motors, Marina Bay Sands, Hatten Hotel Group and many other enterprises across Asia.

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Facebook Messenger can now send SMS text messages

June 14, 2016

Facebook's mobile takeover strategy hit a new milestone Tuesday. The company announced that SMS text messages can now be sent and received through its Android Messenger app. It's yet another way for Facebook to keep users confined to its apps.

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Apple message app to be more versatile, engaging

June 14, 2016

SAN FRANCISCO: Apple is trying to make its messaging app smarter, more versatile and more engaging as part of an upcoming update to its iPhone software. Users will be able to change the size of the bubbles surrounding the text to help convey the feelings underlying the words. For instance, an expression of love might be displayed in a large bubble while a message of condolence might be shown in a very small bubble

Read More

SOFTWARE

AiChat partners with Google to help retailers engage shoppers with Business Messages Chatbots

AiChat Pte Ltd | October 11, 2021

Brands can transform customer care by routing inquiries to messaging conversations that agents can manage on AiChat’s unified messaging platform. Leading retailers like MR.DIY has already taken advantage of this integration to decrease costs and drive sales through conversational commerce. South East Asia leader in conversational CX platform for retailers, AiChat, announced its partnership with Google’s Business Messages. AiChat is among the first set of South East Asia companies within the Business Messages ecosystem, setting the stage for an exciting relationship to come. This integration provides more resources for consumers to make their decisions online. For multi-location retailers, like MR.DIY, customers can click the message or chat option directly within Google Click-to-Message (CTM) Ads. The option is also available in Google Maps via the Google My Business listings. The benefits of Google’s Business Messages By having messaging enabled in Google CTM ads and Google Maps, retailers can tell customers the information they need quickly. For example, business hours, setting appointments over chat, updates on order status, and more can be addressed without staff. It’s easy to see how this can impact customer satisfaction can improve, as well as increased performance in CTM ads, with conversational advertising. Business Messages Providing customers the option to use chat in Google Maps helps customers reach store associates directly. With the combination of automated smart message chatbot and FAQ directory, customers can be answered outside of operating hours easily. MR.DIY, one of the largest home improvement retailers in the region with 700+ stores across Malaysia, has partnered up with AiChat and Google for this initiative to drive promotion redemption via Business Messages. MR.DIY Google’s Business Messages Chatbot Within the first 3 months, the brand has achieved significant success with Business Messages implementation. 1 out of 5 users who chatted with MR.DIY Google BM viewed and subscribed to MR.DIY’s promotion (submitted email address and phone number). Click-to-Message (Full Ad Format): CTR of 8.57%, above the global average of 5.4%, with MTR (Message-Through-Rate) at 12.5%. Click-to-Message (Ad Extension Format): CTR of 0.48%, 3X the global benchmark, MTR at 57.6%. This is an important step in the new normal for physical retail locations, says AiChat’s CEO and co-founder, Kester Poh. “Providing on-demand chat features to customers is valuable in this new pace of life. It is a requirement for all businesses to adapt to consumers’ digital preferences and the changed state of the consumer journey. AiChat is primed to help retailers with this goal in a unified AI-powered messaging platform, now available as one of the first South East Asia companies to partner with Google Business Messages.” Available now, AiChat retail partners will be able to use Google Maps conversational features. These features include: Sales Promotions and Offers: Chat with customers and provide them value with video and carousels ad units sharing promotions and recommended products in an easy to deploy format during chat conversations, helping chat reps meet business goals. Multilingual Natural Language Processing: Our global customers can be served in Singlish (Singapore English), Manglish (Malaysia English), and more using localized languages and dialect options. FAQ Automation: Have up to 91% of customer inquiries automated through an FAQ automation flow chatbot, such as store operating hours, curbside pickup, health requirements like social distancing rules, and more. ‍ Turn local retail searches into customers. Serve your customers at the time of their search, no matter your operating hours, with AiChat’s mix of AI-powered chatbots and connections with in-store associates and chat integration with Google Business Messages. Take retail into a full omnichannel experience with AiChat’s integration with Google’s Business Messages. Bring your brick and mortar retail locations into the digital landscape. ‍ ABOUT AICHAT AiChat is a leading A.I-Powered Conversational Customer Experience platform designed to help brands automate business processes in customer service, marketing and commerce via social messaging apps. The company is based in Singapore, Malaysia & Indonesia with a diverse team of experienced digital marketers, user experience designers and A.I experts who help brands to develop effective messaging and A.I strategies that improve customer experience and drive business ROI. Some of the trusted brands who have already adopted AiChat's solution include Philips Lighting, Bayer, Coca-Cola, Pernod Ricard, Petron, TESCO, Mr D.I.Y, Mitsubishi Motors, Kia Motors, Marina Bay Sands, Hatten Hotel Group and many other enterprises across Asia.

Read More

Facebook Messenger can now send SMS text messages

June 14, 2016

Facebook's mobile takeover strategy hit a new milestone Tuesday. The company announced that SMS text messages can now be sent and received through its Android Messenger app. It's yet another way for Facebook to keep users confined to its apps.

Read More

Apple message app to be more versatile, engaging

June 14, 2016

SAN FRANCISCO: Apple is trying to make its messaging app smarter, more versatile and more engaging as part of an upcoming update to its iPhone software. Users will be able to change the size of the bubbles surrounding the text to help convey the feelings underlying the words. For instance, an expression of love might be displayed in a large bubble while a message of condolence might be shown in a very small bubble

Read More

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