Digital Transformation in 2022: 10 Biggest Influencing Trends

Aditya Chakurkar | August 5, 2021 | 124 views

Influencing trends
The recent COVID-19 pandemic came with thousands of changes in almost every field. Be it education, medicine, content marketing, digital marketing, and whatnot; its impact cannot be unseen.

Fortunately, not all the effects of the pandemic are negative. While it has limited the resources for some industries, it made businesses analyze major flaws in the digital world. As a result, companies are experiencing the accelerated digital transformations.

Today’s world depends heavily on digital and the role of IT in it is more critical than anything. The pandemic has led to several restrictions on the offline platforms resulting in consumers turning to online solutions. Therefore, businesses are under tremendous pressure to remain competitive and develop end-to-end customer experiences. They require a strong online presence to deliver the best customer experience.

But how can they do it?

Well, it’s simple — by adopting the biggest digital transformation trends and integrating them into their businesses.

If you are wondering what these trends are, you will know them shortly. In this article, we shed light on the top 10 digital transformation trends that will fuel some incredible changes in the business landscapes worldwide. But before that, let’s understand why these ongoing and upcoming digital transformation trends are important.

Why is Digital Transformation Important?

The expectations of both businesses and consumers are rapidly evolving, thanks to modern-day technology. As a result, organizations are finding newer ways to accelerate digital transformation by strengthening their digital tools. This is essential for creating and improving their business models, services, products, and processes.

Undoubtedly, the more the digital maturity of the company, the more financial success. According to a survey conducted by Deloitte Insights, the net revenue of a company with a great level of digital maturity is three times higher than the companies with poor digital maturity. This explains why digital transformation is necessary.

Furthermore, efficient digital transformation supports quicker deliveries of advanced services and processes. It aids businesses to remodel the current circumstances and offer resilience that is extremely important for staying competitive. Take a look at the following benefits efficient digital transformation to analyze what it can bring to your organization:

  • Improved employee culture and engagement
  • Improved supply chain management
  • Improved competitive advantage
  • Improved customer benefits
  • Better flexibility
  • More savings

Digitally driven startups generate around 54% of the total digital revenue. On the other hand, traditional organizations are leveraging their business models through the current digital transformation trends to bridge this gap.

Top 10 Digital Transformation Trends of 2022 and Beyond

Note that not all digital transformation roadmaps will take you ahead. Only specific digital transformation trends have the power to achieve the above-mentioned benefits. Following digital transformation trends blindly may cause problems for your organizations and eventually fall short of your targets.

Here’s the list of the biggest digital transformation trends that have the power to reshape your business platforms and take them to newer heights.

Data Platforms will Witness Revolution

Nowadays, businesses are more customer-centric than ever and data is the king. Companies need more and more data to reach their audience. This is impossible without a state-of-the-art digital infrastructure, especially Customer Data Platforms (also known as CDPs).

The primary objective of the customer data platform is to gather data from all the possible sources and effectively manage it. It also organizes and tags data accordingly to make it usable for various purposes.

However, there’s a catch!

Even though there’s plenty of data available, most businesses fail to utilize the available data resources properly, and ultimately reaping all the benefits. Effective data analytics can avoid this problem and lead companies to desired efficiency and growth.

Considering all these factors, customer data platforms will play a significant role in transforming digital platforms in the coming years.

Automation will Enhance Digital Transformation

Pandemic has already changed the way companies conduct their business. Most of them rely on automation to flourish in the current market as it can speed up digital transformation and eventually the growth.

Using automation in Enterprise Resource Planning (ERP) and business processes can be a game-changer in enhancing efficiency and net revenue. Being said, it’s becoming the heart of current and future digital transformation trends.

Technologies like robotics, artificial intelligence, and machine learning are the key factors businesses should consider to integrate automation and achieve better agility and growth.

5G will Go Mainstream

This is the era of work from home and remote places. As a result, companies are coming up with effective ways to manage business operations from remote settings.

However, this can be a tedious task without the availability of incredible internet connectivity and bandwidth. So, what can satisfy this need?

The answer is 5G.

Thankfully, it’s already been a hot buzz in the market for the last couple of years and gaining more prestige every day. In the years ahead, it will be a normal thing in the business world because of its ability to satisfy connectivity and internet speed demands.

Companies will Turn to Multiple Cloud Systems

Significant growth of multi-cloud platforms is inevitable in the coming years. Multi-cloud systems will be one of the most significant digital transformation trends in the future because of their ability to distribute cloud applications, assets, and software across various cloud platforms.

Moreover, they can eliminate the hurdles businesses face in data management and remove vendor lock-ins. Therefore, the use of private and public cloud infrastructures will thrive in 2022 and beyond.

Cybersecurity Practices will Improve

Remote working has its own set of pros and cons. While it allows business operations from your comfort zone, it also demands improved cybersecurity.

Companies that want to adopt digital transformation trends will focus more on developing robust cybersecurity strategies. Note that your company’s security infrastructure and practices must go hand in hand with digital transformation.

Event-Driven Architectures & Live Data Processing will Shift to the Next Level

Previously,  real-time data processing used to be a strenuous technical objective. As a result, organizations depended on untrustworthy data updates and manual solutions to implement complex data queries, fix latency issues, and poor data quality.

Fortunately, modern-day architecture options have now made live data processing easy. Such options include systems that aid event-driver architectures, real-time data streaming, open-source data platforms, robotic process automation, etc.

Work from Home will Continue

Pandemic has restricted organizations to conduct operations from remote places. As a result, employees are working from home to comply with the government norms and offices are becoming increasingly redundant. 

Many surveys and studies conducted by various companies report that this kind of working style will be normal and the ‘work from home’ concept is here to stay for long.

While organizations have understood its benefits, remote working is, on the other hand, propelling digital transformation. With more people engaging in work from home, newer innovations and technologies will make their way into the business.

Analytics will Enhance for the Betterment of Resilient Supply Chains

Supply chains were severely damaged due to the pandemic. However, the technology has helped organizations to recover their broken supply chain sections. Now, most of the companies are back to normal with resilient supply chains and improved local sources.

The focus of the enterprises will be on the right use of analytics, artificial intelligence, and automation to continue forecasting demands and managing supply chains. This will be their best way to make sure the logistics are resilient.

Quantum Computing will Make Big Difference

Google has recently announced that it is working on developing a quantum computer in the next ten years. This machine will be completely error-free and commercial-grade.

Even though it hasn't been significantly advertised yet, many businesses have already started researching it. In the coming years, quantum computing will have the lion’s share in improving the efficiency and revenue of various industries.

Blockchain Technology will Flourish

Blockchain has caught everyone’s eyes with the recent rise in technology adoption. Although it has been linked with cryptocurrency lately, many other industries (especially the finance sector) are now exploring and integrating this technology.

Considering its capabilities, the expansion and exploration of blockchain across different industries will continue to flourish in the coming years. Furthermore, this technology will be a significant part of cybersecurity practices and, ultimately, the future digital transformation trends.

Frequently Asked Questions

What are the four main areas of digital transformation?

Organizations should consider the following four major areas of digital transformation in they want to embark on it:

  • Organizational and cultural transformation
  • Transformation in business processes
  • Transformation in business domains
  • Transformation in business models


What are the challenges in digital transformation?

All the discussed digital transformation trends will lead to a remarkable shift in everyday company operations. However, they will come with the following common challenges:

  • Lack of proper business models
  • Poor leadership and strategies
  • Incorrect data collection
  • Poor security levels
  • Lack of expertise
  • Low budget

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At IT Pilots, we offer comprehensive IT systems management and problem-solving, so let us handle your technology systems and free your employees to concentrate on the jobs they were hired to do. From simple Microsoft Office setup to complete network architecture, IT Pilots offers remote and in-person consulting, implementation and maintenance.

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Forsta Launches Digital Diaries Mobile App, Enabling a Seamless Customer Journey and Ethnography Capture Across Desktop, Smartphone and Tablet Devices

Forsta | July 06, 2022

Forsta, an industry-leading global provider of market research and customer experience (CX) technology, today announced the launch of its Digital Diaries mobile ethnography app, designed to obtain actionable, qualitative insights at scale. Available on iOS and Android devices, the new mobile app is complementary to Forsta’s existing desktop customer journey and ethnography solution. It is available to users of the Forsta HX (Human Experience) platform, which gathers and analyzes data, and helps insights professionals translate the findings into shareable actions to inform decision-making and drive growth. “Digital Diaries enables the type of deep consumer understanding that can only come with one-on-one interactions with customers sharing their feedback in a way that feels natural to the way they live their lives—on their phones and using text messages, social media and other forms of digital communication. “Digital Diaries, Digital Communities, and our other state-of-the-art, qualitative tools are yet another reason why the Forsta HX Platform is the most powerful, innovative and comprehensive insights technology solution for the CX and market research industries." Brian Bhuta, Chief Product Officer at Forsta Companies can utilize Forsta’s Digital Diaries app to follow along on an individual customer’s journey—for instance, an in-store shopping experience—and gain insights into their choices each step of the way. Insights professionals can recreate in-person focus groups on-the-go, gathering even greater detail via enhanced capabilities such as real-time group discussions, digital polls and photo and video uploading. Brands can concept-test new developments, such as a package redesign or in-store displays, inclusive of important context unattainable by other means. “Forsta Digital Diaries provides us with the most user-friendly software on the market that enables us to conduct qualitative, digital research via participants’ smartphones, with emphasis on uncovering behavior and needs from a distance,” said Emil Buch Jacobsen, Consultant at strategic innovation agency IS IT A BIRD. For consumers and research participants, Forsta’s Digital Diaries now enables a seamless experience across laptop, smartphone and tablet devices, regardless of WiFi connection. This encourages more detailed, accurate descriptions of activities, thoughts and other qualitative feedback to be shared in real-time and delivered when convenient to the customer. CX program leaders, community managers and researchers can respond to customers’ feedback with real-time follow-up questions or prompts, and generate data visualizations such as heat maps and word clouds. About Forsta Forsta powers an Experience and Research Technology Platform that gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, helps organizations better understand the full Human Experiences (HX) of their audiences. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer.

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FUTURE TECH

Digital.ai Redefines the Future of Software Delivery with Leading AI-powered DevOps Platform

Digital.ai | April 28, 2022

With the industry-leading AI-powered DevOps Platform, Digital.ai has redefined the future of software delivery for technology-driven enterprises. Ascension, the latest version, helps both commercial and public sector businesses to unify, protect, and produce predictive insights throughout the software lifecycle, improving business value via integrated software delivery and reducing technical debt through enterprise connectivity. Technology executives can now grow their remote workforce and link agile development at the portfolio, team, and individual levels with the Ascension release. The new capabilities assist them in aligning their business strategy with team-level execution while increasing visibility throughout the whole toolchain. More than 1500 businesses across sectors, including more than half of the Fortune 500, rely on Digital.ai to handle the challenges and possibilities of digital transformation. “The last decade’s worth of well-funded, VC-backed software vendors has forever fragmented the way software is developed and delivered. Technology leaders today need a platform that offers the connective tissue to plan, measure and accelerate business value from software investments, while reducing costs, maintaining security, and managing compliance. With our latest release, Digital.ai’s platform solves problems organizations encounter by delivering connected tools that offer a wealth of insight across the full development and delivery lifecycle.” Stephen Elop, chief executive officer at Digital.ai Technology executives are under a lot of pressure to develop quicker, but they’re up against a lot of obstacles. Developers spend around one-third of their time on low-level chores that might be automated, allowing them to concentrate on higher-level work. Technical debt, on the other hand, makes scaling automation difficult, and security and quality assurance teams are battling to protect and manage an ever-increasing number of mobile devices and operating systems. This is driving demand for innovative software delivery systems like Digital.ai’s AI-Powered DevOps Platform throughout the world. “Modernizing legacy systems has been an ongoing goal for our digital transformation efforts, and moving to agile and DevOps was a critical development for us. We previously had a couple of unsuccessful attempts to replace our aging legacy financial systems, but Digital.ai made successful modernization possible,” said Jilee Rich, director, financial service center PMO, The United States Department of Veterans Affairs. “Since implementing a Scaled Agile and DevOps approach, we’re achieving our digital transformation goals. This has brought better, more consistent outcomes, predictability and more features delivery for customers, increased delivery speed and velocity, and improved interagency communications.”

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AI APPLICATIONS

Infor Coleman AI Digital Assistant App Now Available for Microsoft Teams

Infor | October 20, 2021

Infor, the industry cloud company, today announced the general availability (GA) of its Infor Coleman AI Digital Assistant app for Microsoft Teams. The Infor Coleman Digital Assistant was previously available via a web browser, the Infor Go mobile app, and Amazon Alexa for Business. Now, Infor customers can interact with Infor Coleman using Microsoft Teams. This can help reduce adoption friction when rolling out the digital assistant to organizations that already use Teams in their day-to-day work. New Infor customers interested in the Microsoft Teams app can activate it straight from the Teams store. Existing customers will first need to activate the service via Infor Support. Infor Coleman AI Digital Assistant The Infor Coleman AI Digital Assistant provides a conversational interface to the Infor OS platform, the underlying foundation of Infor CloudSuites. It offers custom skills, a chat UX, and natural language processing (NLP) capabilities. As a digital assistant, Coleman uses a conversational UX and natural language processing – with deep domain and industry knowledge – to chat, hear, talk and, in the future, it is expected to analyze images to help people work more efficiently. The Infor Coleman Digital Assistant can help maximize human work potential by: Advising. It can provide intelligent insights designed to help users make decisions. Augmenting. It can serve as a partner to help amplify one's work and provide key information at critical decision points. Automating. It can complete low-value, repetitive tasks to enable users to focus on more valuable work. Conversing. It can offer a better user experience with more efficient interactions. "In the post-pandemic world, remote working and the use of collaboration platforms such as Microsoft Teams are ever more relevant. Enabling Coleman Digital Assistant within that ecosystem is a testimony to Infor's commitment to be on the leading edge of technology trends. We are excited to offer our customers the opportunity to use the same chat platform to collaborate among colleagues and to access their business information via a secured app such as the Infor Coleman Teams App." Vignesh Subramanian, Infor Coleman product director Infor Coleman makes its AI capabilities easily accessible, as it is built on the foundation of the Infor OS enterprise application platform (EAP). Constellation Research, in its April 23, 2021, Offering Overview report, "Infor OS Powers Next-Gen ERP with a Rich Platform," stated that "Infor has one of the most functionally rich and mature EAPs in the market." Infor Coleman is directly integrated with the rest of the platform's security, integration, mobile, low-code development, and user experience services. About Infor Infor is a global leader in business cloud software specialized by industry. Providing mission-critical enterprise applications to 65,000 customers in more than 175 countries, Infor software is designed to deliver more value and less risk, with more sustainable operational advantages. We empower our 17,000 employees to leverage their deep industry expertise and use data-driven insights to create, learn and adapt quickly to solve emerging business and industry challenges. Infor is committed to providing our customers with modern tools to transform their business and accelerate their own path to innovation.

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