Developing a Product that will Rock

| July 5, 2016

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Today's world of technology is growing sweepingly. The quick spread of the Internet allowed millions of people access the information they had never dreamed of learning about. This gave a push to great innovative IT products that became largely popular all over the globe. So if you already have a good idea in your mind that is sure to help you to become one of those lucky people you'd better start acting now. In order to create and sell your product you certainly need money, but whether you have it or are still looking for investors, it will not be your biggest problem. The most important component of success is a brilliant idea at the core of your product.

Spotlight

Trigent Software Inc

Trigent is a global leader in software solutions, headquartered in Southborough, MA, with development centers in Boston, Bangalore. As an ISO 9001:2008 certified company, Trigent provides proven results to global Independent Software Vendors (ISVs), Fortune 500 enterprises and SMBs in the High Tech, Healthcare, Education, E-Commerce and Manufacturing businesses. Founded in 1995, Trigent has been consistently recognized for its breakthrough solutions, strategic insights and execution excellence.

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Unlocking the Power of AI

Article | April 16, 2021

At VMworld 2020, NVIDIA and VMware shared their vision to work together to democratize and unleash AI for every enterprise. And that’s the case today as the companies roll out a jointly engineered solution that optimizes the latest update to VMware vSphere 7 — for AI applications with the NVIDIA AI Enterprise software suite on Dell Technologies. The combination of technologies from these world-class companies makes it easier to access a rich menu of accelerated parallel-computing applications, AI frameworks, models and software development kits (SDKs). It gives AI researchers, data scientists and developers the software they need to deliver successful AI projects, while arming IT professionals with the ability to support AI using the tools they’re most familiar with for managing data centers and hybrid cloud environments.

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Accelerating Tech Trends in a Post Covid-19 World

Article | April 16, 2021

When things seem to be falling apart, something needs to hold them together. So in the Covid 19 pandemic, humanity faces its biggest challenges, and technology has come to its rescue. In every other way, technology has kept the world from falling apart. In April 2020, 119 countries announced total lockdown bringing everything to a standstill. Around 1.57 billion students were impacted. They had to adapt themselves to remote learning. The brighter side to this was that the learning process did not stop. Thanks to the evolving technology, students learned remotely through digital classrooms. This is the perfect example to portray that these tech trends in Covid are the hope in these challenging times. Technology needs to be adapted to overcome the hurdles that businesses, learning institutions, remote working, logistics, and everyone faces. There have been emerging tech trends in Covid 19 that have supported and accelerated businesses in all departments. The correct implementation of these tech trends in Covid 19 has granted companies the required boost. Let us look at some of the tech trends in Covid-19 that have assured that the supply and demand management remains consistent and are here to stay for a long time. Tech Trends in Covid 19 World AI Artificial Intelligence was slowly making its way into the world, but the pandemic became its catalyst. As a result, a boost was predicted for the AI industry from 2020 to 2030. But due to the emerging demands, the growth shifted from a decade to a few months. All the sectors implemented AI technologies in their industries. This may support remote working, keep the supply and demand chain seamless, or cater to patients in the hospitals. AI platforms include machine learning, chatbots, deep learning, behaviors technologies, and analytics. The cross combination of these transformative technologies can be implemented to provide solutions to the business. 77% of consumers use AI services directly or indirectly. Moreover, AI is the best tech trend in Covid 19 as it is available 24x7 and operates error-free. Due to its efficiency, speed, and accuracy, AI is the future of all industries. The areas of retail, healthcare, telecommunication, banking, finance, insurance, government, and IT have seen comprehensive growth by implementing AI. IoT With the emergence of IoT, it is possible to think of an utterly digitized future. The Internet of Things has peaked wherein connection between devices is not limited to smartphones and computers. By implementing IoT devices like lights, curtains, ACs, microwaves, etc, can be operated. A smart home is not a dream but a reality. A smart home is also affordable, thanks to the seamless connections of one device connected to all the smart appliances. IoT is playing a considerable role in the emergence of smart cities. IoT is one of the tech trends in Covid 19, which has made the stay at home an easy task. From inbuilt technologies, functional software, voice tech growth to wearable technologies and safety monitoring, IoT ensures that remote working and remote staying are productive, entertaining, and secure. It is estimated that there are 30.73 billion IoT devices in 2020, and their number is increasing tremendously to reach 70.45 billion in 2025. Extended Reality (XR) VR, AR, MR, and XR were the technologies that were highly anticipated to gain momentum in the coming years. But the increase of e-commerce in the pandemic fueled technological innovations. E-commerce websites saw a boost in sales as more and more people started relying on online shopping for their daily needs. This led to the digitization of businesses. As a result, every business company wanted to sell its services uniquely and personalized. This is where AR (Augmented Reality), VR (Virtual Reality), MR (Mixed Reality), and XR (Extended Reality) played their roles. These immersive digital technologies played a vital role in providing the customer’s new ways of shopping and interaction. Customers can virtually sit in a car or visit a real estate property that they wish to buy. And for this, there is no necessity for stepping out of the house. Wearable technologies place you in a virtual world and access everything. For example, they put you on the field to play cricket and give you the natural feeling of playing on the ground while sitting on your sofa. At workplaces, these tech trends in Covid 19 enable employees to hold a meeting together in a conference room even when they are in different parts of the world. Blockchain Technology With so much happening online, security systems for transactions and financial data need ‘extra trust and care.’ Blockchain technology is a type of DLT (Distributed Ledger Technology) wherein transactions are duplicated and distributed across all the networks on the blockchain. Blockchain technology makes it impossible to breach, change or cheat the data on the system. These data-driven technologies have made sectors like finance, healthcare, and online payments secure. Bitcoin uses blockchain technology. Thus, this technology has given rise to digital currencies with limitations of the currency to be used, transferred, and stored. This decentralized system revolutionizes the financial and healthcare market by providing the much-needed security for databases and transactions. In addition, these tech trends in Covid provide enhanced security, which is the need of the hour! 5G This tech trend is here to provide cutting-edge technology. For example, 5G connectivity is claimed to be five times faster than 4G. This technology brings forth an unimaginable experience for cloud services, IoT, mobile devices, and anything that requires the internet. In 2019, 5G prices were high and in the pipeline for general usage. But due to the rise in remote working and collaborative technologies for efficient working, 5G is coming up with affordable plans. 5G has made it possible to convert the dream of smart cities to reality. The increased bandwidth will boost informational technologies, AI, IoT, etc., and confirm that they work efficiently in different geographical terrains. Evolution Due to Technology Trends in Covid-19 These emerging technologies in Covid have brought complete changes in various sectors. Here are a few examples. ● The US and China are utilizing robots and drones for contactless deliveries. Soon this type of service will be prevalent globally. ● Technologies are constantly emerging to support remote work and hybrid work systems. ● VR, AR, MR are utilized to enhance online and distance learning. ● The healthcare sector is assisted by blockchain technology and chatbots for security and easy access. ● Despite theatres and stages being shut, there is no stop to entertainment. Online entertainment experiences are more enhancing. ● IoT, Big data, Blockchain, and other collaborative technologies build a flexible and reliable supply chain management system. And so We Conclude The pandemic is disastrous, but it bought forth the loopholes in the system. It has changed the thinking from “what if?” to “what now?”. It has made adapting to change a lot more easy and flexible. The companies that were adamant about changing and had the age-old processes had to update to tech trends in Covid for seamless functioning. The pandemic should never have occurred, but now that it did, the human race knows that being updated is the necessity of the hour. Furthermore, it has taught us that change is the only permanent thing, and you need to be future-ready by accepting the change. Frequently Asked Questions How is technology changing the world during Covid-19? Technology is evolving rapidly in the Covid-19 phase. This evolution has caused the world to change with it. Robots are delivering goods, and remote working is successful among employees and employers. Technology has changed the world to look beyond the traditional ways and adapt to the new ones, which involve adapting to agility and precision. How the use of technology is creating business value? The use of technology guarantees convenience, speed, and personalization. The businesses that adapted digitalization sustained the Covid period better than others. Technology is helping create business values through increased sales, improved customer efficiency, streamlined processes, meeting changing expectations and demands, and gaining profits. { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "How is technology changing the world during Covid-19?", "acceptedAnswer": { "@type": "Answer", "text": "Technology is evolving rapidly in the Covid-19 phase. This evolution has caused the world to change with it. Robots are delivering goods, and remote working is successful among employees and employers. Technology has changed the world to look beyond the traditional ways and adapt to the new ones, which involve adapting to agility and precision." } },{ "@type": "Question", "name": "How the use of technology is creating business value?", "acceptedAnswer": { "@type": "Answer", "text": "The use of technology guarantees convenience, speed, and personalization. The businesses that adapted digitalization sustained the Covid period better than others. Technology is helping create business values through increased sales, improved customer efficiency, streamlined processes, meeting changing expectations and demands, and gaining profits." } }] }

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Capturing data intelligence at first sight with Talend Data Inventory

Article | April 16, 2021

Think about your experience when you book a hotel room, order a taxi, or purchase something online. You reach the best offer in a few clicks and you get additional guidance with ratings so you can predict the quality of the goods or services you’re buying. It’s really helpful to have all that additional information. So why don’t we get a similar experience when consuming data?Well, now you can. Welcome to Talend Data Inventory. This is our new cloud native application within Talend Data Fabric.

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How Customer Experience and Digital Transformation are Connected

Article | April 16, 2021

The major demands of the current market are the personalized customer experiences (CX) and modernized systems. While the market leaders have already implemented intelligent strategies to attract more and more customers, many other companies are focusing on building a digital strategy to satisfy the needs of their potential customers. Technology has changed almost every bit of human life. Whether it's finance, medicine, education, retail, marketing, or any other industry, technology is inseparable. As a result, businesses are adopting newer and more modern platforms to match the current market trends, and this digital transformation is rewarding them with improved revenue. But have you ever wondered who is more responsible for this transformation? Are they the companies or customers? Well, the answer is — customers. More precisely, the digital customers. The current market is flourishing in almost every aspect, thanks to digital experience technology. Customers want to get relevant information in an easy-to-consume format on the device of their choice. This fundamental need drives the customer experience transformation, and eventually, the digital transformation. The advanced customer experience technology allows people to connect with the company anytime they want. And, embracing digitization is the only way for organizations to deliver the best customer experience. Turns out, the ‘customer first’ mindset is at the heart of the digital customer experience strategy of most companies. As per the recent IDC report, around two-thirds of the CEOs of the global 2000 organizations believe in building a robust digital customer experience and leave behind the conventional offline business strategies by the end of the year. Furthermore, 34% of companies target a complete adoption of digital transformation within a year or less. The rise of digital transformation is pretty clear. Digital Transformation and Customer Experience Go Hand in Hand Even though these statistics are jaw-dropping, the market is far from a total digital adoption. For example, Progress.com’s State of Digital Business Report revealed that around 45% of businesses are yet to kick off their digital transformation journey. In comparison, 59% of companies believe that they have already lost the race as they delayed the adoption. This is the era of mobile applications, IoT devices, AI-powered tools, and high-speed internet. These things have significantly improved customer satisfaction and their overall product/service experience. As a result, companies are looking forward to transforming digitally to understand their customers well and meet their expectations through a multi-channel customer experience. As a result, almost all businesses hope to strengthen their online presence and deliver the best customer experience. Is Customer Experience Transformation Possible Without Digitization? Digital transformation, generally, is an adoption of technology in all different business areas. It leads to a few fundamental alterations in business operations and the value they provide to their consumers. In layman’s terms, digital transformation is about integrating modern techniques to interact with customers and continue delivering excellent customer experience ALL THE TIME. As mentioned earlier, this digital transformation has a lot to do with customer satisfaction and experience. According to a PWC study, more than 50% of companies point at customer experience transformation as the most influential factor for digital transformation. In return, digitally transformed companies get more engaged customers and more sales. The Rosetta consulting study reports, Such highly engaged customers are six times more likely to try a new service or product. Four times more likely to recommend your brand to their family and friends. Two times more likely to buy your product even if your competitor is offering a better product at a relatively lower price. Moreover, they have three times the annual value, compared to the traditional, average customers. But, of course, this goes without saying that digitally transformed companies get more profits than their traditional peers. To summarize, customer experience transformation is challenging with traditional offline strategies. However, digitization is the new market reality, and businesses must adapt it to meet the expectations of the new kind of digital customers. Steps for Improving Customer Experience Through Digital Transformation Digital customers in the current market expect a lot from a product or service. Therefore, they won’t think twice before moving to another company if your product/service doesn’t meet their needs. Therefore, companies must evolve and reconsider their efforts to make new customers and retain the existing ones. The following are the basic steps you need to keep in mind for achieving a satisfactory customer experience transformation through digital transformation: Consistently deliver a personalized experience to your customer. Gone are the days of the 'One size fits all’ theory. Focus more on agile product experimentation. Focus more on multichannel, seamless customer experience. Build more customer data for more subscriptions. Train the leadership for a complete focus on digital. Ensure customers can interact with your service on the device of their choice. Keep the customer in mind. ALWAYS! Avoid robotic approaches. Give it a human touch! Bottom Line Honestly, it's hard for your business to thrive without digital transformation. Whether it’s about the customer experience, operations, or business models, digitization is the most effective way to satisfy market needs in 2021 and beyond. Customers want everything ‘right now.’ Embracing technology is the key to fulfill it! Frequently Asked Questions What is customer experience transformation? Customer experience transformation (also known as CX transformation) improves customer experience through the adoption of newer technology, business structures, operations, and even culture. The ultimate aim of CX transformation is to deliver a remarkable customer experience at scale. What are the four essential areas of digital transformation? Digital transformation always comes down to the following four major areas: Organizational and cultural transformation Transformation in business processes Transformation in business domains Transformation in business models What are the top three benefits of excellent customer experience? Great customer experience can take your business a long way. Here are its top three benefits: Offers cross-sell & upsell opportunities to improve revenue Boosts customer loyalty Improves brand identity { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "What is customer experience transformation?", "acceptedAnswer": { "@type": "Answer", "text": "Customer experience transformation (also known as CX transformation) improves customer experience through the adoption of newer technology, business structures, operations, and even culture. The ultimate aim of CX transformation is to deliver a remarkable customer experience at scale." } },{ "@type": "Question", "name": "What are the four essential areas of digital transformation?", "acceptedAnswer": { "@type": "Answer", "text": "Digital transformation always comes down to the following four major areas: Organizational and cultural transformation Transformation in business processes Transformation in business domains Transformation in business models" } },{ "@type": "Question", "name": "What are the top three benefits of excellent customer experience?", "acceptedAnswer": { "@type": "Answer", "text": "Great customer experience can take your business a long way. Here are its top three benefits: Offers cross-sell & upsell opportunities to improve revenue Boosts customer loyalty Improves brand identity" } }] }

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Spotlight

Trigent Software Inc

Trigent is a global leader in software solutions, headquartered in Southborough, MA, with development centers in Boston, Bangalore. As an ISO 9001:2008 certified company, Trigent provides proven results to global Independent Software Vendors (ISVs), Fortune 500 enterprises and SMBs in the High Tech, Healthcare, Education, E-Commerce and Manufacturing businesses. Founded in 1995, Trigent has been consistently recognized for its breakthrough solutions, strategic insights and execution excellence.

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