GENERAL AI, AI APPLICATIONS, SOFTWARE
LivePerson | February 02, 2023
On February 1, 2023, LivePerson, a renowned name in AI-powered customer engagement, announced enhancements to its industry-leading Conversational Cloud platform that will enable enterprise brands to use Generative AI and Conversational AI in tandem to create better business outcomes.
LivePerson announced enhancements that would enable organizations to use Generative AI safely and efficiently within their trusted Conversational AI platform, including:
Beginning in the next few weeks, LivePerson's Knowledge AI will be enhanced with generative capabilities from OpenAI, with select co-innovation partner brands. Hundreds of the world's leading businesses are currently using Knowledge AI to build conversations from their knowledge assets, with existing LLM integrations assisting them in understanding and processing conversations.
LivePerson's Conversation Assist enables agent oversight at scale, allowing AI running on the platform to offer accurate, up-to-date responses. By integrating Generative AI with LivePerson's Conversation Assist system, brands can use generative outputs while keeping them grounded, accurate, and truly helpful to consumers.
Enterprises may use LivePerson's Agent Productivity tools to track and enhance customer service agents' productivity and performance. These tools will be improved to take advantage of Generative AI models like ChatGPT for features like auto-summarization, auto-completion, and customer journey tracking.
Additionally, LivePerson is collaborating with some of the world's top brands to advance Generative AI beyond just answering questions to delivering systems that can safely take action and solve issues. This will open new use cases to be developed on billions of automated interactions that take place through the Conversational Cloud each year (six billion in 2022 alone).
About LivePerson
Founded in 1995, LivePerson is a leading Conversational AI company creating digital experiences. It is one of the pioneers of web chat for brands. Since its inception, the company has consistently pushed the boundaries of digital engagement between businesses and their customers. Its AI innovations have won recognition from some of the leading awards and recognition programs for customer care, marketing, sales, and technology. Brands worldwide, including Virgin Media, HSBC, and GM Financial, use its Conversational Cloud platform to engage with millions of customers.
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AI TECH,GENERAL AI,FUTURE TECH
NVIDIA | November 17, 2022
NVIDIA today announced a multi-year collaboration with Microsoft to build one of the most powerful AI supercomputers in the world, powered by Microsoft Azure’s advanced supercomputing infrastructure combined with NVIDIA GPUs, networking and full stack of AI software to help enterprises train, deploy and scale AI, including large, state-of-the-art models.
Azure’s cloud-based AI supercomputer includes powerful and scalable ND- and NC-series virtual machines optimized for AI distributed training and inference. It is the first public cloud to incorporate NVIDIA’s advanced AI stack, adding tens of thousands of NVIDIA A100 and H100 GPUs, NVIDIA Quantum-2 400Gb/s InfiniBand networking and the NVIDIA AI Enterprise software suite to its platform.
As part of the collaboration, NVIDIA will utilize Azure’s scalable virtual machine instances to research and further accelerate advances in generative AI, a rapidly emerging area of AI in which foundational models like Megatron Turing NLG 530B are the basis for unsupervised, self-learning algorithms to create new text, code, digital images, video or audio.
The companies will also collaborate to optimize Microsoft’s DeepSpeed deep learning optimization software. NVIDIA’s full stack of AI workflows and software development kits, optimized for Azure, will be made available to Azure enterprise customers.
“AI technology advances as well as industry adoption are accelerating. The breakthrough of foundation models has triggered a tidal wave of research, fostered new startups and enabled new enterprise applications. “Our collaboration with Microsoft will provide researchers and companies with state-of-the-art AI infrastructure and software to capitalize on the transformative power of AI.”
Manuvir Das, vice president of enterprise computing at NVIDIA
“AI is fueling the next wave of automation across enterprises and industrial computing, enabling organizations to do more with less as they navigate economic uncertainties,” said Scott Guthrie, executive vice president of the Cloud + AI Group at Microsoft. “Our collaboration with NVIDIA unlocks the world’s most scalable supercomputer platform, which delivers state-of-the-art AI capabilities for every enterprise on Microsoft Azure.”
Scalable Peak Performance With NVIDIA Compute and Quantum-2 InfiniBand on Azure
Microsoft Azure’s AI-optimized virtual machine instances are architected with NVIDIA’s most advanced data center GPUs and are the first public cloud instances to incorporate NVIDIA Quantum-2 400Gb/s InfiniBand networking. Customers can deploy thousands of GPUs in a single cluster to train even the most massive large language models, build the most complex recommender systems at scale, and enable generative AI at scale.
The current Azure instances feature NVIDIA Quantum 200Gb/s InfiniBand networking with NVIDIA A100 GPUs. Future ones will be integrated with NVIDIA Quantum-2 400Gb/s InfiniBand networking and NVIDIA H100 GPUs. Combined with Azure’s advanced compute cloud infrastructure, networking and storage, these AI-optimized offerings will provide scalable peak performance for AI training and deep learning inference workloads of any size.
Accelerating AI Development and Deployment
Additionally, the platform will support a broad range of AI applications and services, including Microsoft DeepSpeed and the NVIDIA AI Enterprise software suite.
Microsoft DeepSpeed will leverage the NVIDIA H100 Transformer Engine to accelerate transformer-based models used for large language models, generative AI and writing computer code, among other applications. This technology applies 8-bit floating point precision capabilities to DeepSpeed to dramatically accelerate AI calculations for transformers — at twice the throughput of 16-bit operations.
NVIDIA AI Enterprise — the globally adopted software of the NVIDIA AI platform — is certified and supported on Microsoft Azure instances with NVIDIA A100 GPUs. Support for Azure instances with NVIDIA H100 GPUs will be added in a future software release.
NVIDIA AI Enterprise, which includes the NVIDIA Riva for speech AI and NVIDIA Morpheus cybersecurity application frameworks, streamlines each step of the AI workflow, from data processing and AI model training to simulation and large-scale deployment.
About NVIDIA
Since its founding in 1993, NVIDIA (NASDAQ: NVDA) has been a pioneer in accelerated computing. The company’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined computer graphics, ignited the era of modern AI and is fueling the creation of the metaverse. NVIDIA is now a full-stack computing company with data-center-scale offerings that are reshaping industry.
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SOFTWARE
LTI | August 03, 2022
Larsen & Toubro Infotech , a global technology consulting and digital solutions company, has announced the expansion of its collaboration with Microsoft to focus on developing high-value cloud solutions for enterprises. As a part of this multi-year collaboration, LTI has launched a dedicated Microsoft business unit that develops and offers end-to-end digital transformation solutions.
Through this association, LTI will also train 12,000 professionals from its existing workforce on various Microsoft technologies by 2024. The main objective of this effort is to enable skill development of LTI employees that are a part of the Microsoft unit and enhance their competencies across technologies like cloud, data, IoT and security.
“LTI has a long-standing relationship with Microsoft as a strategic partner, service provider, and customer. Our reaffirmed partnership with Microsoft will enable us to innovate and offer 170+ distinct services to our joint customers. Additionally, we will also focus on the training and upskilling of our talent pool that is a part of the dedicated Microsoft business unit, to empower them to meet changing business and market requirements.”
Nachiket Deshpande, Chief Operating Officer, LTI
Siddharth Bohra, Chief Business Officer & Head of Cloud Business Unit, LTI, said, “Enterprises across the globe are increasingly embracing cloud, and LTI has made impressive strides in developing a multi-dimensional capability on Azure to meet this demand. As part of this collaboration, LTI and Microsoft will jointly innovate, develop, and sell solutions to assist enterprises in acceleration of their digital transformation journeys.”
Julie Sanford, Vice President, Partner GTM, Programs & Experiences, Microsoft, said, “Through their new Microsoft Business Unit, LTI will be able to help customers implement cloud strategies and drive business transformation across industries and geographies. We look forward to working with LTI as they build new capabilities and deliver innovative solutions on the Microsoft Cloud.”
Through this association, LTI will attain the Solution Partner designation across all the Microsoft Solution Areas. LTI also has the following advanced specializations on Azure:
- SAP on Azure: Validating the capability of implementing SAP solutions on Azure.
- Analytics on Azure: Demonstrating the expertise in delivering analytics solutions in Microsoft Azure.
- Windows Server and SQL Server: Expertise in migrating production workloads to Microsoft Azure.
- Modernization of Web Applications: Validating expertise in migrating and deploying production web application workloads, applying DevOps, and managing app services in Microsoft Azure.
- Kubernetes on Azure: validating capabilities in deploying and managing production workloads in the cloud using containers and managing hosted Kubernetes environments in Azure.
- Low Code Application Development: Expertise in building solutions using Power Apps.
- The Data Warehouse Migration to Microsoft Azure: Validating expertise in analyzing existing workloads and performing ETL operations to migrate data to cloud-based data warehouses.
- Cloud Security: Validates a means for your company to showcase capabilities to implement comprehensive security solutions across Azure, hybrid, and multi-cloud environments.
- Threat Protection: provides a means for your company to showcase proven, verifiable expertise in deploying Microsoft Threat Protection or Microsoft Cloud App Security workloads.
- AI and Machine Learning in Microsoft Azure: Validates capabilities on enabling customer adoption of Al and implementing Azure solutions for Al-powered apps.
LTI is an Azure Expert MSP Partner which demonstrates deep knowledge, extensive experience, and proven success in implementing specialized workloads such as Migration and Modernization, SAP on Azure, Data Analytics, Internet of things (IoT), Security, and Microsoft Dynamics 365.
About LTI
LTI is a global technology consulting and digital solutions Company helping more than 495 clients succeed in a converging world. With operations in 33 countries, we go the extra mile for our clients and accelerate their digital transformation journeys. Founded in 1997 as a subsidiary of Larsen & Toubro Limited, our unique heritage gives us unrivalled real-world expertise to solve the most complex challenges of enterprises across all industries. Each day, our team of more than 46,000 LTItes enable our clients to improve the effectiveness of their business and technology operations and deliver value to their customers, employees, and shareholders.
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