Breaking the Kill Chain: Stopping Data Breaches with Privileged Access Management

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Privileged identity, accounts and credentials are core, critical assets for enterprises that must be highly protected through a combination of technology and processes which are enabled by privileged access management. Delivering that protection is instrumental in breaking the data breach kill chain, helping to prevent attacks and mitigating the impact of those that do occur. A zero trust access control model is essential for all types of privileged access, both human and programmatic.

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Interface powered Intelligent Virtual Assistants or IVAs make every digital channel of an enterprise intelligent. With our IVAs, an enterprise can leapfrog its customer and employee experiences to voice and text-first based interactions. interface is a platform that can be integrated with your business to provide conversational assistance. With state-of-the-art technology at its core, it can help your business grow manifold.

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How to Mitigate Robotic Process Automation Implementation with Low-code Development

Article | April 22, 2020

Ease in doing business.” That is what every C-level execs strive to achieve in their business process and it is no secret that they’ve increasingly turned to Robotic Process Automation (RPA) to streamline enterprise operations. The first digital computers were invented mostly to calculate tasks but as the technology progressed, we learnt to program hand-code automation through bespoke applications. What brought the RPA into existence was the slow and laborious hand-code automation. But, as we no longer need to keep our fingers glued to systems to enter data fields and value, there exists some brittleness to the robotic process automation. Table of Contents: - What is Robotic Process Automation? - What ails Robotic Process Automation? - What is Low-Code Development? - Why to program in a Low-Code Development environment? - How does Low-code development help in mitigating RPA implementation? - Concluding Thoughts What is Robotic Process Automation? Deloitte defines RPA as software that “automates repetitive, rules-based processes usually performed by people sitting in front of computers.” Picture your mouse automatically scanning your email for 70 new unread invoices, adding the data to a spreadsheet, and inputting information into your CRM, while sending two outliers to an employee for manual review – all within a fraction of the time it would take a person to do the same tasks and with far fewer errors. RPA workflows are established on logic-based inputs and tasks across applications for the bot to efficiently carry out manual, repetitive tasks with greater accuracy. Additionally, by separating the uniquely human skills like critical thinking, empathy, and decision making from the manual, repetitive tasks, corporations can provide a more fulfilling and rewarding career for their employees. Sounds great, right? Of course, it does. That’s why it’s the fastest-growing market in enterprise software, with 48% of companies saying they are planning to invest in RPA and is projected to be worth nearly USD 4B by 2025. Corporations across industries are buying in to streamline a wide variety of operational tasks, connect legacy systems, and drastically remove errors introduced by humans. Operations that can benefit from RPA technology include: Generic office tasks – gathering quarterly cross-department data into an excel sheet, automating CRM inputs, and inventory management. Back office processes – instead of five people checking for new orders and applying discounts, the tasks are reorganized so the employee is providing a human-level of validation to the order. Manufacturing – order fulfillment, purchase order processing, and transportation and inventory management. Retail – product categorization, automated checkout, and delivery tracking. Customer service – credit checks, account number assignment, and activation tasks can be allocated to bots and employees can speak to a customer and apply empathy and discernment to the situation at hand. What ails Robotic Process Automation? The raised fostering of RPA highlights the advantages of the modern technology, however the trip of automation is not without some bumps in advance. Presently, a bulk of RPA options deal with a typical weak point– a small adjustment to information layouts, service procedures, or application user interface can lead the whole software program to damage down. By style, RPA is durable software program however that likewise shows its frailty in adjustments. If anything changes, that can break the automation. - Jason Bloomberg, Leading IT market expert For instance, Bloomberg discussed, if an interface component like a switch relocates or transforms dimension, the automation may damage. Or probably the information style adjustments due to the fact that a person included a brand new area. “In other cases, the business requirement for the process logic changes, requiring a rework of the bot.” RPA functions best with older and also tradition applications powered by regular procedures that go through little adjustment and also secure information layouts. For companies looking to take advantage of the modern technology, the brittleness of RPA might lead to tightening alternatives and also applications in companies. Financial establishments, as an example, are typically wed to tradition systems and also applications, for which RPA is well matched to aid take care of. However, in a vibrant electronic age– which calls for service dexterity– RPA’s absence of versatility when incorporated can be restricting. What is Low-Code Development? Low-code software development could be compared to a car manufacturing assembly line. Both processes automate difficult and time-consuming tasks, in order to increase delivery speed and free up people to focus on high-level tasks. In technical terms, low-code is a set of tools that developers can use to build applications inside a drag-and-drop visual interface – including complete UI, integrations, data management, and logic. READ MORE: DISPELLING FIVE MYTHS OF LOW-CODE APP DEVELOPMENT Why to program in a Low-Code Development environment? In a quote to address the brittleness of RPA, the arising idea of low-code reveals appealing possibility. Its ability to faster way and also separate software program parts streamlines the design procedure. For RPA software program that calls for an upgrade, low-code offers the all set-to- code design to convenience the restructuring of systems. Low-code simplifies the work of developers, whether they be building applications or constructing bots. But even more importantly, low-code empowers developers and business stakeholders to work together more effectively to manage change in the behavior of the software. - Jason Bloomberg, Leading IT market expert In significance, low-code opens brand-new opportunities for designers to focus on establishing special software program systems that are matched for particular companies. READ MORE: BENEFITS OF LOW CODE DEVELOPMENT WITH REUSABLE COMPONENTS How does Low-code development help in mitigating RPA implementation? Here’s where low-code development can save the day. Low-code platforms enable cross-functional teams of professional developers, citizen developers, and functional staff to easily collaborate and connect multiple applications for end-to-end solutions. Because the platforms are built on open standards and are cloud-native, they can easily connect internal legacy and third-party applications in a bot-friendly interface and quickly establish bot workflows that model the real business processes. Enterprise RPA initiatives can get off the ground in a fraction of the time without bringing on additional staff and infrastructure. What does low-code and RPA implementation success look like in real life? Just ask Avertra and 2 Sisters Food Group. Avertra provides technology and consulting solutions for telecom and utility companies, including a modular digital customer experience framework built with the Mendix ecosystem and integrated via API with enterprise solutions like ERP systems, work management applications, and external data sources. Alongside their clients, Avertra establishes which processes to automate, builds user stories, and deploys bots which then follow workflows, transfer data between systems, select appropriate resolution paths, and follow through with documentation and compliance – all within a fraction of the time it takes an individual agent. Meanwhile, UK poultry supplier 2 Sisters used low-code to implement RPA across 11 accounting transactional processes, moving from 100% manual work to 97% automated within six weeks. They used Mendix to build a data-structuring application that extracts, parses and cleans the data. 2 Sisters was able to reduce their customer invoice verification process from 65% of invoices needing manual data verification to only 8%. Manual data entry was nearly eliminated, save for a few outliers identified by the bots, and employees have more time to analyze the data and costs. Low-code enables both technical and non-technical users to play an active role in implementing and maintaining RPA initiatives, taking the burden off of the IT team, operating securely within their infrastructure and parameters, and reducing the need for additional developers. Avertra empowered their client’s citizen developers to make workflow iterations in the Mendix platform based on data results and their internal business knowledge. With the assistance of Mendix partner AuraQ, 2 Sisters built 300 unique customer remittance templates in 3 months and over 3,000 have been created to date (and they’re still going). The beauty of low-code platforms is that applications can be easily adjusted as the business evolves, RPA technology improves, and new automation opportunities are identified, enabling companies to be more agile and competitive. Avertra’s clients have used data insights to produce new and revised resolution paths addressing outlying issues not caught by the RPA framework and 2 Sisters is now analyzing their data to identify their next digital transformation target. Their investments in RPA implementation and low-code development have quickly paid off and will continue to return dividends in the months and years to come. Concluding Thoughts: Low-Code Development is the simpler way to adjust and improve RPA as per the business demands. With the entry of IoT powered by high-speed 5G, low-code programing is touted to be the tool to speedy up RPA innovations. AI has become the most important trend in the low-code RPA market thus making implementation of RPA with low-code quick and agile. READ MORE: THREE SMART WAYS TO USE LOW-CODE DEVELOPMENT PLATFORMS

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Three smart ways to use low-code development platforms

Article | April 22, 2020

Mayur Shah, senior director of product management at software company WaveMaker, said that low-code platforms encourage collaboration between business units and developers, which can have a long-term impact on a business. "This ability to bring stakeholders and software developers together to work on new applications iteratively is a particular strength of low-code platforms," he said. This visual approach to building software is moving beyond marketing and accounting departments and back to software developers. While some low-code platforms are designed for non-tech business units, WaveMaker is designed to help IT teams be more productive by simplifying the app development process.

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Digital Transformation in 2022: 10 Biggest Influencing Trends

Article | April 22, 2020

The recent COVID-19 pandemic came with thousands of changes in almost every field. Be it education, medicine, content marketing, digital marketing, and whatnot; its impact cannot be unseen. Fortunately, not all the effects of the pandemic are negative. While it has limited the resources for some industries, it made businesses analyze major flaws in the digital world. As a result, companies are experiencing the accelerated digital transformations. Today’s world depends heavily on digital and the role of IT in it is more critical than anything. The pandemic has led to several restrictions on the offline platforms resulting in consumers turning to online solutions. Therefore, businesses are under tremendous pressure to remain competitive and develop end-to-end customer experiences. They require a strong online presence to deliver the best customer experience. But how can they do it? Well, it’s simple — by adopting the biggest digital transformation trends and integrating them into their businesses. If you are wondering what these trends are, you will know them shortly. In this article, we shed light on the top 10 digital transformation trends that will fuel some incredible changes in the business landscapes worldwide. But before that, let’s understand why these ongoing and upcoming digital transformation trends are important. Why is Digital Transformation Important? The expectations of both businesses and consumers are rapidly evolving, thanks to modern-day technology. As a result, organizations are finding newer ways to accelerate digital transformation by strengthening their digital tools. This is essential for creating and improving their business models, services, products, and processes. Undoubtedly, the more the digital maturity of the company, the more financial success. According to a survey conducted by Deloitte Insights, the net revenue of a company with a great level of digital maturity is three times higher than the companies with poor digital maturity. This explains why digital transformation is necessary. Furthermore, efficient digital transformation supports quicker deliveries of advanced services and processes. It aids businesses to remodel the current circumstances and offer resilience that is extremely important for staying competitive. Take a look at the following benefits efficient digital transformation to analyze what it can bring to your organization: Improved employee culture and engagement Improved supply chain management Improved competitive advantage Improved customer benefits Better flexibility More savings Digitally driven startups generate around 54% of the total digital revenue. On the other hand, traditional organizations are leveraging their business models through the current digital transformation trends to bridge this gap. Top 10 Digital Transformation Trends of 2022 and Beyond Note that not all digital transformation roadmaps will take you ahead. Only specific digital transformation trends have the power to achieve the above-mentioned benefits. Following digital transformation trends blindly may cause problems for your organizations and eventually fall short of your targets. Here’s the list of the biggest digital transformation trends that have the power to reshape your business platforms and take them to newer heights. Data Platforms will Witness Revolution Nowadays, businesses are more customer-centric than ever and data is the king. Companies need more and more data to reach their audience. This is impossible without a state-of-the-art digital infrastructure, especially Customer Data Platforms (also known as CDPs). The primary objective of the customer data platform is to gather data from all the possible sources and effectively manage it. It also organizes and tags data accordingly to make it usable for various purposes. However, there’s a catch! Even though there’s plenty of data available, most businesses fail to utilize the available data resources properly, and ultimately reaping all the benefits. Effective data analytics can avoid this problem and lead companies to desired efficiency and growth. Considering all these factors, customer data platforms will play a significant role in transforming digital platforms in the coming years. Automation will Enhance Digital Transformation Pandemic has already changed the way companies conduct their business. Most of them rely on automation to flourish in the current market as it can speed up digital transformation and eventually the growth. Using automation in Enterprise Resource Planning (ERP) and business processes can be a game-changer in enhancing efficiency and net revenue. Being said, it’s becoming the heart of current and future digital transformation trends. Technologies like robotics, artificial intelligence, and machine learning are the key factors businesses should consider to integrate automation and achieve better agility and growth. 5G will Go Mainstream This is the era of work from home and remote places. As a result, companies are coming up with effective ways to manage business operations from remote settings. However, this can be a tedious task without the availability of incredible internet connectivity and bandwidth. So, what can satisfy this need? The answer is 5G. Thankfully, it’s already been a hot buzz in the market for the last couple of years and gaining more prestige every day. In the years ahead, it will be a normal thing in the business world because of its ability to satisfy connectivity and internet speed demands. Companies will Turn to Multiple Cloud Systems Significant growth of multi-cloud platforms is inevitable in the coming years. Multi-cloud systems will be one of the most significant digital transformation trends in the future because of their ability to distribute cloud applications, assets, and software across various cloud platforms. Moreover, they can eliminate the hurdles businesses face in data management and remove vendor lock-ins. Therefore, the use of private and public cloud infrastructures will thrive in 2022 and beyond. Cybersecurity Practices will Improve Remote working has its own set of pros and cons. While it allows business operations from your comfort zone, it also demands improved cybersecurity. Companies that want to adopt digital transformation trends will focus more on developing robust cybersecurity strategies. Note that your company’s security infrastructure and practices must go hand in hand with digital transformation. Event-Driven Architectures & Live Data Processing will Shift to the Next Level Previously, real-time data processing used to be a strenuous technical objective. As a result, organizations depended on untrustworthy data updates and manual solutions to implement complex data queries, fix latency issues, and poor data quality. Fortunately, modern-day architecture options have now made live data processing easy. Such options include systems that aid event-driver architectures, real-time data streaming, open-source data platforms, robotic process automation, etc. Work from Home will Continue Pandemic has restricted organizations to conduct operations from remote places. As a result, employees are working from home to comply with the government norms and offices are becoming increasingly redundant. Many surveys and studies conducted by various companies report that this kind of working style will be normal and the ‘work from home’ concept is here to stay for long. While organizations have understood its benefits, remote working is, on the other hand, propelling digital transformation. With more people engaging in work from home, newer innovations and technologies will make their way into the business. Analytics will Enhance for the Betterment of Resilient Supply Chains Supply chains were severely damaged due to the pandemic. However, the technology has helped organizations to recover their broken supply chain sections. Now, most of the companies are back to normal with resilient supply chains and improved local sources. The focus of the enterprises will be on the right use of analytics, artificial intelligence, and automation to continue forecasting demands and managing supply chains. This will be their best way to make sure the logistics are resilient. Quantum Computing will Make Big Difference Google has recently announced that it is working on developing a quantum computer in the next ten years. This machine will be completely error-free and commercial-grade. Even though it hasn't been significantly advertised yet, many businesses have already started researching it. In the coming years, quantum computing will have the lion’s share in improving the efficiency and revenue of various industries. Blockchain Technology will Flourish Blockchain has caught everyone’s eyes with the recent rise in technology adoption. Although it has been linked with cryptocurrency lately, many other industries (especially the finance sector) are now exploring and integrating this technology. Considering its capabilities, the expansion and exploration of blockchain across different industries will continue to flourish in the coming years. Furthermore, this technology will be a significant part of cybersecurity practices and, ultimately, the future digital transformation trends. Frequently Asked Questions What are the four main areas of digital transformation? Organizations should consider the following four major areas of digital transformation in they want to embark on it: Organizational and cultural transformation Transformation in business processes Transformation in business domains Transformation in business models What are the challenges in digital transformation? All the discussed digital transformation trends will lead to a remarkable shift in everyday company operations. 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The New WFH: From Want to Need

Article | April 22, 2020

A 2019 report on the State of Remote Work concluded that “remote work is here to stay.” The survey of nearly 2,500 remote workers found that an overwhelming 99% said they wanted to work from home, at least some of the time, for the remainder of their careers. And that was long before any “shelter in place” order from any government official.

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Spotlight

interface

Interface powered Intelligent Virtual Assistants or IVAs make every digital channel of an enterprise intelligent. With our IVAs, an enterprise can leapfrog its customer and employee experiences to voice and text-first based interactions. interface is a platform that can be integrated with your business to provide conversational assistance. With state-of-the-art technology at its core, it can help your business grow manifold.

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