Knock | June 17, 2022
Knock® CRM, the leading industry CRM and performance management platform for multifamily property owners and managers, today announced its upcoming launch of new artificial intelligence-powered leasing tools, AI Voice and Call Intelligence. Both tools integrate seamlessly into the Knock CRM platform, enabling leasing teams to leverage the power of AI to improve conversions while eliminating reliance on external services.
The number of phone calls to apartment buildings has doubled in the past year and simultaneously, multifamily operators are struggling to keep up with nationwide talent shortages. The result is at least 40% of inbound phone calls go unanswered. Knock's AI Voice solution addresses this problem by engaging in natural dialogue with each caller.
Call Intelligence captures data on every call between prospects and leasing teams, helping teams evaluate performance to improve sales effectiveness and the consistency of a high quality customer experience. Calls are also analyzed to provide information that can be leveraged to prioritize future capital projects like property amenity improvements or other value-add projects.
"Knock's AI Voice product is unique in that it provides a value-added solution to multifamily operators regardless of whether calls are answered or unanswered. "Unanswered calls will be greeted by Knock's AI Voice assistant, collecting important information and quickly converting them into booked appointments 24/7. Additionally, the transcript data from these calls is used to power multifamily's first ever Call Intelligence reporting, enabling managers to monitor performance and accelerate positive outcomes like never before."
Demetri Themelis, co-founder and CEO
Current solutions exist but rely on multiple API integrations without any of them acting as the single source of truth for data. Knock is fully integrating AI Voice and Call Intelligence into its CRM platform so that all data is captured and referenced as easily as possible, providing a seamless user experience for both the leasing agent and prospective resident.
By harnessing the power of AI, Knock is enabling property management teams to maximize their resources and meet rising demand from prospective renters.
Knock® offers an integrated suite of front office technology that provides multifamily owners and operators with the levers they need to more profitably acquire and retain high-value, long-term residents. Knock CRM empowers leasing teams with tools to accelerate successful leasing and renewal outcomes, provides marketers the data to optimize spend, and ensures executives have the business intelligence and insights needed to outperform their competitors.
Deloitte | June 01, 2022
Deloitte and IIT Roorkee have formed a strategic partnership to conduct rigorous, immersive artificial intelligence (AI) and machine learning (ML) programs aimed at developing the next generation workforce. This partnership intends to change the way businesses and universities collaborate to close the AI talent gap and develop future leaders with advanced AI skills. In addition, this collaboration can provide Indian talent with industry-relevant capabilities in new-age tools and create a blueprint for AI's future.
Deloitte's partnership with IIT Roorkee aligns with the Indian government's "Digital India" goal, which aims to create a digitally empowered society and knowledge economy. AI proficiency will be critical in addressing current, emerging, and future employment opportunities, as well as in helping to make the workforce market-ready, given India's large pool of tech-savvy talent, robust technology ecosystem, proliferating opportunities requiring digital skills in all fields, and growing innovation-led entrepreneurship.
"We at Deloitte are committed to developing new talent with the right skill sets to deliver on the benefits of AI for business and all of society. As we look to facilitate our clients' journeys to becoming AI-fueled organizations, our collaboration with IIT Roorkee will educate future business leaders, instilling AI proficiency designed to broaden the pool of business-ready, AI talent."
Jason Girzadas, managing principal, businesses, global and strategic services, Deloitte Consulting LLP
The Indian Institute of Technology, Roorkee, is one of the most prestigious institutes for higher technological education, engineering, and applied research in the country. The Institute, which is celebrating its 175th anniversary, has played a critical role in disseminating technical knowledge and the pursuit of research. The Institute is one of the world's best technological institutions, contributing to all aspects of technological growth. In the domains of science, technology, and engineering, it is regarded as a trailblazer in terms of teaching and research.
"The Deloitte AI Academy's collaboration with IIT Roorkee brings together in-depth business knowledge, mastery of technology and the rigor of academics to provide practitioners with an immersive learning experience that will accelerate their careers and help them thrive in the increasingly dynamic AI market," said Nitin Mittal, principal, U.S. AI leader, Deloitte Consulting LLP and Vishal Sharma, president and national managing director, Deloitte Consulting US India.
Deloitte is a leader in AI, intending to become the No. 1 talent destination for people wishing to help businesses become AI-Fueled. The Deloitte AI Academy offers a complete learning experience by bringing together an education ecosystem, including academics, technology startups, corporate learning providers, and Deloitte AI experts. The Deloitte AI Academy, which will open in September 2021, aims to train up to 10,000 professionals in the United States, India, and other countries over the next four years.
FPT Software | April 29, 2022
Vietnam’s leading IT firm FPT Software has partnered with Squirro – a Switzerland-based Augmented Intelligence solutions provider. Through this partnership, the two companies will offer their customers comprehensive enterprise solutions backed by Artificial Intelligence (AI) to leverage data to its full potential, make better-informed decisions and drive business growth.
The partnership between FPT Software and Squirro will bring value to companies from various industries such as banking and finance, healthcare, manufacturing, among others. FPT Software will promote the application of Squirro’s solutions together with its own diverse product and service portfolio, targeting businesses that are looking to transform into data-driven organizations. With digital consulting experience, fast delivery capability and a presence in 26 countries, FPT Software can help Squirro strengthen its positioning and expand its go-to-market capabilities globally.
"FPT Software is delighted to sign this agreement and partner with Squirro. Squirro's visionary Insight Engine and the Augmented Intelligence solutions allow our end-customers to quickly valorize their information and find relevant insights from all the data sources available.”
Frank Bignone - Global Digital Transformation Director, FPT Software
“Today's competitive advantages rely on turning data into insights. Joining hands with FPT Software, we look forward to combining our visionary Insight Engine and the ability to implement projects in a very short timeframe to provide businesses with value-added Insight Solutions. Relying on a best-in-class project methodology and dedicated experts working with your teams, Squirro, together with FPT Software can unlock hidden insights and leverage the power of your data and help you building a solid competitive advantage,” said Bernd Schopp, Squirro’s Chief Commercial Officer.
More enterprises are turning to cognitive search solutions to extract meaningful and actionable insights from the data they hold, driving the market’s explosive growth. The global cognitive services market is projected to be worth US$15.28 billion by 2023, a jump from US$2.59 billion in 2018, according to global research firm MarketsandMarkets. By region, Asia-Pacific is expected to grow at the highest rate during the forecast period.
Squirro, with its core platform Insight Engine and Cognitive Search solution, has enabled world-leading financial companies including Standard Chartered Bank, Bank of England, Candriam, or ING to make the most of their data sources. In 2021, the company was positioned as a Visionary in the Gartner Magic Quadrant for Insight Engines, and as a Strong Performer in The Forrester Wave™: Cognitive Search, Q3 2021. Leveraging Squirro's capability and its own extensive domain knowledge, FPT Software will be able to provide clients full support for their data-driven transformation needs.
About FPT Software
FPT Software is a global technology and IT services provider headquartered in Vietnam, with USD 632.5 million in revenue and 22,500 employees in 26 countries. As a pioneer in digital transformation, the company delivers world-class services in Smart factory, Digital platforms, RPA, AI, IoT, Cloud, AR/VR, BPO, and more. It has served 700+ customers worldwide, a hundred of which are Fortune Global 500 companies in the industries of Automotive, Banking and Finance, Logistics & Transportation, Utilities, and more
Squirro marries data from any source with your intent, and your context to intelligently augment decision-making - right when you need it!
An Insight Engine at its core, Squirro works with global organizations, primarily in the Financial Services, Insurance, Telecommunications, and Manufacturing industries. Customers include Henkel, Armacell, Ansys, Bank of England, Standard Chartered, ING, and Candriam.