AI and RPA: Threat or opportunity for the IT managed services industry?

| November 3, 2019

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We live in a fabulous era of technological achievements. Practically something new, something better emerges every day. But can we catch up? The recent speed of innovation outpaces the capacity of many individuals and teams to adapt. That is why the playing field for business is changing. Over the past several years things like big data, transformation, digitalisation, artificial intelligence and robotic process automation (RPA) have turned from fantasy into reality. These trends have influenced the future of many business sectors, including the managed services industry. Once the preserve of books and movies, artificial intelligence (AI) is becoming a reality in today’s world. It is already here in fact – all around us. From big data to our personal devices, from workplaces and manufacturing automation to intelligent home systems and even healthcare – powerful processing units and next-level software algorithms are making our lives easier in an unprecedented ways and pace.

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Meriplex Communications

Meriplex is an enhanced service provider specializing in Unified Communications, Managed Services, and Cloud Computing Solutions for the enterprise market. With global clients, the seasoned Meriplex Managed Services Support Desk is staffed 24/7/365 with certified professionals across our multiple North American facilities.

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Spotlight

Meriplex Communications

Meriplex is an enhanced service provider specializing in Unified Communications, Managed Services, and Cloud Computing Solutions for the enterprise market. With global clients, the seasoned Meriplex Managed Services Support Desk is staffed 24/7/365 with certified professionals across our multiple North American facilities.

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