6 Strategies to Implement Technology for Employee Engagement

Purva Mishra | August 10, 2021 | 21 views

Employee engagement strategy
Gone are those days when employees worked for a salary or to make their ends meet. In the current times, the thought process of employees has changed completely. They need to be a part of the organization, not just a person who does what he is told to do.

According to a Gallop Study Poll, only 30% of employees feel connected and engaged to the job. The rest of them said that they were either partially connected or completely disconnected.

Employee engagement is crucial for the success and productivity of an organization. When an employee feels connected and involved in the organization, they are more productive and organized.

Now the questions that arise are,
  • How to make the employees feel connected to the organization?
  • What can be done so that they work closely for the mission and vision of the company?

And the answer to these questions is to implement technology for employee engagement.

Employee engagement technology incorporates tools such as social media, AI, team-bonding software, and comfortable devices for an enhanced employee experience. Employee engagement in social media allows the organization to connect with them on a personal level.

Thus we have crafted a list of 5 strategies to implement technology for employee engagement and best interaction.

Strategies to Implement Technology for Employee Engagement

Comfort with Technology

Employers should try to make employees as comfortable as they can with the technology that is being used. Be it the devices or the software, provide ample training to the employees. They should feel comfortable while working on the device. And the software training should be personalized.

When employees feel connected with the technology and the devices that they are assigned, they will automatically be productive. The software that they are utilizing for their work should ease their workload rather than adding to it.

Personalization of training has proved to be a great success with the employees. The understanding of technology is different in each individual, so training them according to their understanding level will reap more benefits.

Work Towards a Common Purpose

Employees need to work towards the purpose of the organization. And to make them work, they need to feel that they have a purpose towards the organization.

Incorporating technology to share every employee's views, personal work, and social experiences will let the organization know the employee better. This means providing a common platform to the employees to come up to work together towards the company’s mission, vision, and values.

There is employee engagement software intended to meet this purpose. Employees can come together and post activities, personal experiences, and ideas on this platform. In addition, a common topic for the day, week, or month can be selected. This helps the employees to know that there is time dedicated for them to work towards the common goal of the company’s growth apart from doing their regular duties.

Try and Make Everything Interactive

Everything from meetings to one-to-one interactions can be interactive. The employee should feel enthusiastic and ready to involve, whenever there is a conference or a presentation. This can be done by incorporating interactive tools such as messages, gifs, reactions, etc.

For example, in a presentation, the employees involved should post their reactions immediately on the points they like or dislike. This helps in keeping them involved in the entire process. Also, live streaming the meetings for remote employees is a great idea. There are digital whiteboards, Google jam board, Writey desks, etc., that can make meetings fun.

Also, the small gestures of interactions such as a hello or an emoji to welcome the employees can create an incredible employee engagement impact.

Provide Regular Rewards, Recognitions, and Training

Thanks to technology, the evaluation of employees’ performances is an easy task. There are several performance tools available to rate the performances of the employees. They can rate themselves and create tasks to meet their deadlines. When an employee shows dedication and performs up to the mark, they earn badges in the tool, and the team comes to know accordingly.

Awarding the employees with regular awards and recognizing their efforts is a great way to show that they matter. Also, the performance tools allow the organization to know if the employees need the training to brush their current skills or upskill themselves.

The technology used for employee engagement in performance management, evaluation, and analytics is a proven success.

Make Way for a Seamless Communication

Seamless and transparent communication is the best way to make an employee feel engaged. Therefore, communicative tools such as Skype, Zoom, Trello, Dropbox should be seamlessly integrated into the system for the best collaboration of the team.

An employee should be able to connect and instantaneously communicate with the team, whether it is working from the office or hybrid working. Also, the team members should be allowed to reach out to the people in the office irrespective of their hierarchy.

When an employee can have a transparent conversation, they indeed feel connected to the company. They feel valued and strive to have a conversation wherein they can put forth their ideas for the success of the companies. Thus, it is crucial to incorporate technology to ensure an effortless conversation.

Employee Engagement Survey

Employee feedback is as important as customer feedback for a company. Implementing regular surveys is a fruitful way to know how individuals are performing on a personal level. In addition, these surveys help a lot in defining the future strategies of the company.

A Linkedln survey stated that 94% of employees were ready to stay in the same organization if the company respected their feedback and invested in their career and growth aspects.

Thus, tech tools are used to conduct regular surveys and feedback to keep the employee connected with the organization's events. As a result, this can lead to productive, loyal and happy employees.

Revolutionizing Employee Engagement Through Technology

Incorporating technology for employee engagement has been the central focus of organizations in the pandemic. It has revolutionized the workplace as employees feel more connected and valued irrespective of the location they are working from.

There are endless benefits of incorporating technology for employee engagement. Some of them are listed below.

  • Accelerate employee engagement by 70%.
  • Increase employee productivity by 40%
  • Effective employee communications
  • High-yielding performances by employees.
  • Flexibility and consistency in the work process

Final Words

The gestures like rewards, recognitions, employee engagement surveys, and seamless communication processes can go a long way in employee retention. For example, when an employee feels that he is working with a purpose for the organization, they indeed give their 100 percent.

Incorporating technology for employee engagement leads to a successful organization. We should value employee experience just like we value customer experience.

When an employee works with a common goal towards the organization, both the employee and the organization gain unprecedented success. And this can happen only when the employee feels valued and connected to the organization they are working for.

There is a surge in the importance of employee engagement during the pandemic. And thanks to technology, personal approaches, team building, effortless communication, and seamless teamwork are possible.

Frequently Asked Questions

What are employee engagement tools?

Employee engagement tools are tech tools used to enhance employee experience and convey their value to the organization. An organization can implement these tools to improve communication, increase team collaboration, and conduct regular surveys.

How do you engage employees digitally?

To engage employees digitally, they should be comfortable with the device and software that they are using. Once the necessary training is provided, digital platforms should be utilized to
  • Provide real-time feedback and appreciation
  • Interact with the teams
  • Provide training programs
  • Conduct surveys and much more.

What are employee involvement techniques?

There are various techniques to make an employee feel valued and connected to the organization. Some of them are;
  • Appreciation
  • Rewards, recognition, and training
  • Accept and implement positive feedback
  • Empower, encourage and motivate the employees

These techniques can be easily implemented through technology for employee engagement.


Catapult Systems

Catapult Systems, a CSI company, is a globally-focused Microsoft IT consulting firm that provides application development, enterprise solutions and infrastructure services. ​With offices in Austin, Dallas, Denver, Ft. Lauderdale, Houston, Phoenix, San Antonio, Seattle, Tampa and Washington, D.C., along with a Federal practice, Catapult implements innovative technology solutions that enable our clients to achieve their business objectives while deriving the maximum value from their Microsoft technology investments.


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Article | June 10, 2022

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Article | June 1, 2022

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In addition, numerous organizations from different industries and of various sizes in the B2C and B2B space are now using augmented reality technology to differentiate their product and services by effectively implementing AR strategies in their marketing mix. With a game-changing armor in their arsenal in the form of augmented reality, marketing executives trying to promote and sell more successfully can hence perform better, with purchasing experience becoming the new focal point. Conclusion Augmented reality in business is a prospect that offers a massive opportunity to engage with millions of users effectively. AR offers executives to ideally establish an immediate and sensory-driven connection of the brand with consumers by forging an emotional interaction. Repetitive engagement is a successful advertising approach for companies since it only requires AR app development expenditures, and additional benefits may be gained via repeated exposure. 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Article | May 5, 2022

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Some effective techniques that can be utilized for effective IT vendor management are: Share information and priorities Balance commitment and competition Allow critical vendors to help you strategize Build partnerships that would last long term Try to understand your vendor's business process Negotiate and conclude with a win-win agreement Come together on value Conclusion Ideally speaking, vendor selection and managing that relationship can sometimes be challenging. Once you follow the process mentioned above to select the right vendor for your organization, the steps ahead will get a little easier. However, there is still the process of managing and building that relationship with the vendor. "The objective of vendor management is to fortify company success and overall marketplace performance." - Sean-Michael Callahan, Principal at The NiVACK Group. FAQ What Is Vendor Management in the IT Sector? The process that allows organizations to control costs, strengthen service, and reduce risks throughout the process of outsourcing to vendors while getting the most value from the investment is called vendor management in the IT sector. What Is a Vendor Selection Process? The vendor selection process is a subsidiary stage that allows for the clear stating, defining, and approval of those vendors who are eligible to meet the requirements of the procurement process. What Is the Role of Vendor Management? The vendor management process ideally facilitates and maintains relationships between your organization and vendors, negotiating contracts, creating standards for the vendors, and finding the best available vendors.

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How SAAS Is Redefining Software Industry

Article | April 21, 2022

Software-as-a-Service (SAAS) has been a trending topic in the tech field in recent times. The success of the cloud has accelerated the demand for software delivery from on-premises to cloud-based. Start-ups are in a rush for SAAS transformation, delivering the very same solution over the internet. From Google Docs and Sheets to enterprise-level software, SAAS has established a foothold in every sector. With the oncoming of SAAS, the perception of computer software has changed. In this article, we will take a look at how SAAS is redefining and transforming the software industry. Better Accessibility Any software that is preferred to have better and centralized availability is preferred. Better availability is one of the factors that makes SAAS stand out. With centralized availability of both applications and data, users will have a hassle-free experience – with zero installation overheads and no commitments to carry in any device and data. SAAS is accessible from anywhere around the world on any device. There is a big advantage to SAAS over traditional software, which can only be used on a specific device. Ease of Upgrade To ensure continued security and access to new features, software releases are followed by updates and upgrades, which, once issued, become the sole responsibility of the user to install. A hassle-free upgrade makes SAAS the solution to be chosen. All updates and upgrades are performed on the server side, ensuring no downtime and minimal installation troubles. Moreover, most users do not take the updates and upgrades into account due to their delay in installation and trouble setting up. In this aspect, SAAS enables providers to better serve their users by ensuring they are using the latest releases and fixes. Zero Hardware Upgrades As time moves on, software demands higher resources for it to work smoothly. Zero hardware upgrades will bring a new and better user experience. All the hardware configurations will be managed at the cloud level, with no changes required on the client-side. A large increase in resources might have an influence on the subscription cost, but it is a better alternative to requesting end-users larger hardware. This will be a beneficial aspect for resource-heavy applications like graphics and design-related applications. Thus, a major part of configuration at the hardware and software levels (drivers) is abstracted from the users. Better Security and Protection from Piracy Traditional on-premise software is always vulnerable to cracking and piracy. With SAAS tools and software, there will be no piracy, and increasing security can be feasible. SAAS works on a subscription model where the purchase of the software is tied to a user account, and a fee is paid monthly or yearly to use the software. On-premise software is subject to reverse engineering, where the activation system is tampered with, and the software can be used for free. Similarly, data has better security in the cloud with continuous encryption and backup than on an on-premise system, wherein the data security and backup require user effort as well. Zero Compatibility Issues Software programs are subject to compatibility requirements where the OS or certain dependencies might not support a specific piece of software. With SAAS, there are no more compatibility-related conflicts since the OS and other dependencies and resources are managed by the provider itself. End-users need not comply with any compatibility requirements for the software to work. This aspect also provides users an advantage in terms of storage. The application and its dependencies usually take up a large amount of space. SAAS takes care of dependencies on the server end. Better Team Collaboration SAAS is an option that proves better for collaboration-based teams. Software delivery over the network comes with an account linked to it for sign-in and collaboration. Teams that work together can get better benefits when using SAAS tools since they enable sharing and collaboration on work items. Traditional software has limited or no collaboration capabilities, thus limiting productivity. SaaS can also keep data in sync on a number of devices, giving users a real-time experience.

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Catapult Systems

Catapult Systems, a CSI company, is a globally-focused Microsoft IT consulting firm that provides application development, enterprise solutions and infrastructure services. ​With offices in Austin, Dallas, Denver, Ft. Lauderdale, Houston, Phoenix, San Antonio, Seattle, Tampa and Washington, D.C., along with a Federal practice, Catapult implements innovative technology solutions that enable our clients to achieve their business objectives while deriving the maximum value from their Microsoft technology investments.

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