3 Ways that AI is Transforming the Steel Industry

CANVASS | July 2, 2019 | 241 views

Buoyed by higher prices and steady demand, the steel industry has shown its grit in the face of strong headwinds that it has experienced in the past five years. Where attention continues to focus on margin control, steel manufacturers are also looking to diversify their production line, reduce their carbon dioxide emissions and improve the quality of their products.

Spotlight

Caresharing

"Caresharing is a family owned, global business with Dutch roots which builds IT for healthcare. A company with now over 8 years experience in delivering software in a conservative world of healthcare. A company with offices in Amsterdam and Cebu (Philippines), and with the ambition to roll out the Caresharing platform worldwide. Caresharing is a software company that participates in the forefront of IT-innovations in healthcare. 'Connecting health intelligently' is our mission. With deep-rooted knowledge and experience in healthcare and technology we build software that solves problems that really matter. How can we improve the quality of healthcare while reducing costs? How can we involve patients more in their own care process? And how can we implement eHealth soluttions in a sustainable way: flexible, easily adaptable and with low operating costs? With the Caresharing cSuite we provide a solution to these answers."

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AI TECH

8 Epic App Innovations that Help Your Business Stand Out

Article | July 20, 2022

Contents 1. The Market for Mobile Application Development 2. Innovations in Mobile Application Development 2.1 In-App Paid Features: Android and iOS Development 2.2 Augmented and Virtual Reality 2.3 Beacon Technology 2.4 Al and Ml 2.5 Wearables 2.6 Predictive Analytics 2.7 Blockchain Technology 2.8 On-Demand Applications 3. Long-Term Benefits of Mobile App Development Innovations for Your Small Business: 4. Tying Everything Together Increased use of the internet and smartphones demands better mobile applications be developed. Innovation is the key driving force that can make or break the market regarding mobile app development. A fantastic team of mobile app developers and smart innovation employing the latest technology produce a huge hit app. Let us learn more about how the mobile app development market grows. 1. The Market for Mobile Application Development The mobile application development market is projected to grow at a 13.4% CAGR from 2023 to 2030, with a value of $187.58 billion recorded in 2021. This is due to the increased use of the internet and smartphone platforms, as well as artificial intelligence and machine learning. The app's algorithms learn and understand user interests to deliver refined results that generate better user engagement. As Ericsson and the Radicati Group forecasted, 6.64 billion people own a smartphone today, which is around 83.32% of the world population, and by 2025, 7.33 billion people will own a smartphone. As a result, there is a substantial rise in demand for better smartphone apps, for which creative and innovative mobile application development is the need of the hour. Innovation will give your business a competitive edge it's never had before. It will also open up new ways to grow your business. Discover the top innovations in mobile app development. 2. Innovations in Mobile Application Development Some of the technological breakthroughs in mobile app development will greatly improve the user experience in the future. These focus mainly on the implementation of the latest technological innovations to realize functionality that has never been seen or done before. Let us now delve into their specifics. 2.1 In-App Paid Features: Android and iOS Development While Android has a market share of 70%, iOS has grabbed a market share of around 28% in the mobile operating systems market as of 2022. In-app advertising and in-app purchases generate the major ROI from mobile applications on both mobile operating platforms. A great UI and UX go a long way toward boosting your app and business, and they also help you rank highly in the respective app markets, i.e., the Google Play Store and the App Store. Rolling out constant updates and adhering to the security standards of the marketplace keeps your business app ranking at the top. 2.2 Augmented and Virtual Reality With the AR kit, you can design and make 3D mobile apps for your customers that use virtual reality. AR and VR are constantly changing the business of making mobile apps. You can use these trends to give mobile users really great experiences. A few of the sectors making successful use of these technologies include gaming, e-commerce, retail, interior design, real estate, tourism and travel, education, training, healthcare, manufacturing and construction, advertising and marketing, and entertainment. Your AR and VR mobile apps are more valuable if you can meet your expectations for maximum ROI with a minimum budget. You can do this by making constant improvements to your minimum viable product. 2.3 Beacon Technology The beacon technology uses a smartphone's Bluetooth to identify any store, museum, or other business in the vicinity. As mobile devices get more powerful, IoT and edge sensors will be used more and more. Because of that, beacon technology will change the way we interact with the world. This technology sends notifications to your customer’s phone about your product when the customer passes by, sends content and descriptions about an ongoing event at your location to your customers, and more. Proximity marketing and indoor navigation notifications are the few ways retail is using this technology. With the help of beacon technology, your business can track assets, keep track of contacts, offer access to loyalty programs, gather advanced data, and send mobile tickets. 2.4 Al and ML The versatility and power of innovations in Al and ML keep them relevant. For example, they let you turn pictures into animations that look real. These animations provide real-time analytics and other valuable insights. As an AI learns from its own experience, providing a better customer experience based on the data you feed it helps create intelligent chatbots. Personalized shopping assistance, fraud prevention, task automation, smart content, voice assistants, and autonomous vehicles are a few of the examples where you will see AI implemented. An AI trains itself through machine learning, or ML. ML forecasts future data trends using available historical data. This invaluable addition to your existing apps transforms the way they interact with customers. We are one step closer to a super-personalized experience. 2.5 Wearables Wearables let you make calls, find your way to your destination, measure and analyze your vital signs in real time, and look at your own personal insights. So, app developers and businesspeople should focus on making apps that give people who use wearables a great digital experience. Getting better apps for wearable devices can greatly enhance their functionality and the user experience. From listening to your favorite music to tracking your fitness goals, taking notes, finding a parking spot, and adhering to your health and fitness regimen, a wearable device does it all. If developing your company’s wearable app delivers more value, this technology is not just a game changer but a lifesaver for many. 2.6 Predictive Analytics Predictive analytics is essential to e-commerce. When it comes to making mobile apps, predictive analysis can help improve both the process and the user experience. By putting together information from many developers, it can help predict problems and suggest solutions. Your predictive analytics will be better if you use artificial intelligence (AI), data mining, machine learning, modeling, and statistics. The data that your small and medium-scale businesses have gathered over a period of time becomes one of the most valuable sources of information that helps predict and forecast future market trends. Unexplained market rises and falls will now have an explanation, as will mobile apps that can precisely tell what, when, and where needs to be changed, replaced, or repaired. Using constants and variables that are already known, predictive analytics and data modeling can help make accurate predictions about the future. 2.7 Blockchain Technology The world of blockchain has innumerable possibilities. Applications backed by blockchain technology benefit from end-to-end encryption. This means no one but you can retain data ownership rights. Blockchain technology is used for a lot of important communication and financial transactions because it is safe and private. Blockchain holds promise for better efficiency, productivity, and performance, as well as for elevating the user experience. Blockchain is more secure and reliable, offers better transparency in financial transactions, makes you go password-free using an SSL certificate (Secure Sockets Layer), promotes simplicity, protects your identity, safeguards access to your digital data and information, and helps transmit and receive accurate data with the help of balanced data transfer using several nodes at once. 2.8 On-Demand Applications As lockdowns and quarantines went on for a long time, many delivery apps started to appear. There were apps for taxis, grocery stores, and even medicine delivery. The on-demand model is likely to grow as more service-based companies shift their focus towards on-demand apps. Technology is always changing, and every year, new versions of technology hit the market. That's why we need to keep up with the latest updates and use them to make applications that are both new and full of features. That's a must for a successful launch of a mobile app. Making the software development process easy for the developers reduces the time it takes to develop applications using the software. There are options like rapid application development software, no code, and low-code application development software. These can include mobile app development, SaaS (software as a service), cloud apps, on-premise standalone apps, desktop apps, and web-based apps for many devices, including IoT devices. Using AI to power the application development process speeds up development, testing, and deployment, which helps a lot with scaling from small to medium to large and beyond. 3. Long-Term Benefits of Mobile App Innovations for Your Small Business: Creating a winning product doesn’t have to be a long process. Improvements on the product offered by competitors and finding competitor product shortcomings, along with using innovative technologies, help add value to your mobile app as a product. Mobile app development innovations help in many ways, such as: Improve your brand's relationship with your customers Offer 24/7 access to your business Get excellent customer insights Efficiently market your product online Save on additional marketing costs Boost employee efficiency by increasing engagement Improve communication shreds down the busy work and Streamline the data Generate a new revenue stream from ads targeted at in-app purchases. As a result, you meet customer expectations efficiently, allowing you to expand your business and attract potential customers. Your customers and potential customers are always looking for something new and exciting to experience and adopt. Sooner or later, they make habits of seeing something, and then they start thinking of that mobile app as a standard benchmark to look up to. Talking about the scalability of a mobile application, there is a lot of scope to improve using innovative technologies, and all minor to major updates take you from where you are to where you want to be. Finding the right mix of technologies will help your business grow and expand. 4. Tying Everything Together Business growth for small-scale businesses starts with new inputs and strategic technological investments in mobile app development. Although they sound promising, striking the right balance to implement innovative technologies relies heavily on rigorous predictive analysis. Tools and technologies help meet customer expectations at scale and grow the business beyond imagination with the power of innovation.

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INNOVATION, SOFTWARE, FUTURE TECH

Empowering Industry 4.0 with Artificial Intelligence

Article | November 14, 2022

The next step in industrial technology is about robotics, computers and equipment becoming connected to the Internet of Things (IoT) and enhanced by machine learning algorithms. Industry 4.0 has the potential to be a powerful driver of economic growth, predicted to add between $500 billion- $1.5 trillion in value to the global economy between 2018 and 2022, according to a report by Capgemini.

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AI TECH

How Artificial Intelligence Is Transforming Businesses

Article | July 20, 2022

Whilst there are many people that associate AI with sci-fi novels and films, its reputation as an antagonist to fictional dystopic worlds is now becoming a thing of the past, as the technology becomes more and more integrated into our everyday lives. AI technologies have become increasingly more present in our daily lives, not just with Alexa’s in the home, but also throughout businesses everywhere, disrupting a variety of different industries with often tremendous results. The technology has helped to streamline even the most mundane of tasks whilst having a breath-taking impact on a company’s efficiency and productivity

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The advances of AI in healthcare

Article | February 11, 2020

With the Government investing £250 million into the project, the Lab will consider how to use AI for the benefit of patients – whether this be the deployment of existing AI methods, the development of new technologies or the testing of their safety. Amongst other things, the initiative will aim to deliver earlier diagnoses of cancer. It is estimated that in excess of 50,000 extra patients could see their cancer being detected at an early stage, thus boosting survival rates. More specifically, a study has shown that AI is quicker in identifying brain tumour tissue than a pathologist.This would have a positive knock-on effect in other areas, such as enabling money to be saved (that otherwise would have been spent on further treatment) and reducing the workload of staff (at a time when there is a crisis in NHS workforce numbers).

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Spotlight

Caresharing

"Caresharing is a family owned, global business with Dutch roots which builds IT for healthcare. A company with now over 8 years experience in delivering software in a conservative world of healthcare. A company with offices in Amsterdam and Cebu (Philippines), and with the ambition to roll out the Caresharing platform worldwide. Caresharing is a software company that participates in the forefront of IT-innovations in healthcare. 'Connecting health intelligently' is our mission. With deep-rooted knowledge and experience in healthcare and technology we build software that solves problems that really matter. How can we improve the quality of healthcare while reducing costs? How can we involve patients more in their own care process? And how can we implement eHealth soluttions in a sustainable way: flexible, easily adaptable and with low operating costs? With the Caresharing cSuite we provide a solution to these answers."

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GENERAL AI, AI APPLICATIONS, SOFTWARE

LivePerson Enhances Conversational Cloud Platform to Improve Business Outcomes

LivePerson | February 02, 2023

On February 1, 2023, LivePerson, a renowned name in AI-powered customer engagement, announced enhancements to its industry-leading Conversational Cloud platform that will enable enterprise brands to use Generative AI and Conversational AI in tandem to create better business outcomes. LivePerson announced enhancements that would enable organizations to use Generative AI safely and efficiently within their trusted Conversational AI platform, including: Beginning in the next few weeks, LivePerson's Knowledge AI will be enhanced with generative capabilities from OpenAI, with select co-innovation partner brands. Hundreds of the world's leading businesses are currently using Knowledge AI to build conversations from their knowledge assets, with existing LLM integrations assisting them in understanding and processing conversations. LivePerson's Conversation Assist enables agent oversight at scale, allowing AI running on the platform to offer accurate, up-to-date responses. By integrating Generative AI with LivePerson's Conversation Assist system, brands can use generative outputs while keeping them grounded, accurate, and truly helpful to consumers. Enterprises may use LivePerson's Agent Productivity tools to track and enhance customer service agents' productivity and performance. These tools will be improved to take advantage of Generative AI models like ChatGPT for features like auto-summarization, auto-completion, and customer journey tracking. Additionally, LivePerson is collaborating with some of the world's top brands to advance Generative AI beyond just answering questions to delivering systems that can safely take action and solve issues. This will open new use cases to be developed on billions of automated interactions that take place through the Conversational Cloud each year (six billion in 2022 alone). About LivePerson Founded in 1995, LivePerson is a leading Conversational AI company creating digital experiences. It is one of the pioneers of web chat for brands. Since its inception, the company has consistently pushed the boundaries of digital engagement between businesses and their customers. Its AI innovations have won recognition from some of the leading awards and recognition programs for customer care, marketing, sales, and technology. Brands worldwide, including Virgin Media, HSBC, and GM Financial, use its Conversational Cloud platform to engage with millions of customers.

Read More

GENERAL AI, AI APPLICATIONS, SOFTWARE

C3 AI introduces C3 Generative AI Product Suite to Provide Transformative UX

C3 AI | February 01, 2023

On January 31, 2023, C3 AI, a leading enterprise AI application software firm, announced the launch of the C3 Generative AI Product Suite with its first product, C3 Generative AI for Enterprise Search. C3 Generative AI for Enterprise Search offers enterprise users a transformative experience by utilizing a natural language interface to quickly discover, retrieve, and present all relevant data throughout an enterprise's information systems corpus. The C3 Generative AI Product Suite incorporates the most advanced models, such as GPT-3 and ChatGPT, as well as the latest AI capabilities from companies such as Google, Open AI, and academia, into C3 AI's enterprise AI solutions. The C3 Generative AI Product Suite integrates advanced transformer models into C3 AI's pre-built AI applications, allowing businesses to exploit these models across their value chains more quickly. C3 Generative AI will speed up transformation efforts across business functions and industries, such as supply chain, reliability, sustainability, CRM, ESG, oil & gas, aerospace, utilities, CPG, financial services, healthcare, and military and intelligence. C3 Generative AI is slated for public release in March 2023 and will be showcased at the C3 Transform international users' group conference on March 7, 2023, in Boca Raton, Florida. About C3 AI Founded in 2009, C3 AI is a leading provider of Enterprise AI software for driving digital transformation. Its proprietary, model-driven AI architecture significantly improves data science and application development. It allows clients to use the C3 AI Platform to create, implement, and manage large-scale AI, predictive analytics, and IoT applications. Furthermore, a diverse array of turnkey AI applications enables even faster development and implementation. C3 AI provides significant industry knowledge to help organizations start their digital transformation, from reliability and preparedness to supply chain optimization and energy management.

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GENERAL AI, SOFTWARE, FUTURE TECH

Cogito Announces Innovations in Real-time Conversation Intelligence for Contact Centers

Cogito Corp | January 27, 2023

Cogito, a company that helps businesses with real-time coaching and guidance, has announced new products that will make real-time conversation intelligence in call centers better. The new products are made to help agents in the call center answer customer questions more quickly and effectively. Topic-based machine learning models, real-time transcription with emotion AI markup, self-service admin for easy topic generation, and secure redaction of personally identifiable information (PII) during calls are some of the new features. With these new features, contact centers will have a level of intelligence that has never been seen before. This will help them understand customer conversations better and respond quickly to changing customer needs. Joshua Feast, CEO and Co-Founder of Cogito, said, “Contact center agents and their leaders take the brunt of the service experience, with customer interactions becoming increasingly complex." He added, "We view seamless, integrated conversational AI and emotion AI capabilities as necessary to support today’s workforce." Additionally, he said, "With over a decade of advanced R&D, we differentiate based on our ability to go beyond traditional speech analytics." He further commented, "Our unique combination of behavior insights and real-time natural language processing has culminated into a powerful agent assist and coaching platform that we continue to add to and expand upon." Finally, he said, "The conversation AI solutions announced today are another step forward for the company and our ability to deeply assist an industry that needs human-centered support and guidance.” (Source - Businesswire) The solutions can pick up on more than 200 voice and behavior cues in speech and give real-time advice on how to respond to important topics of conversation. With self-service admin portals and the ability to change conversation themes by line of business, team, or skill group, they also make it easy for operations leaders and supervisors to manage and help their staff. About Cogito Cogito is a software company based in Boston that focuses on AI for emotions and conversations to help contact centers and front-line teams get coaching and advice in real time. Their technology analyzes how people talk to each other to give live guidance during calls and real-time feedback on how customers feel. This helps agents improve their effectiveness, empathy, and performance. Many well-known brands, including five of the Fortune 25 companies, use Cogito's technology to improve their connection with customers and elevate their team members' well-being. Cogito is venture-backed by companies such as OpenView Ventures, Romulus Capital, and Salesforce Ventures. They are committed to producing innovative technology, driving customer success, and helping people live more productive lives.

Read More

GENERAL AI, AI APPLICATIONS, SOFTWARE

LivePerson Enhances Conversational Cloud Platform to Improve Business Outcomes

LivePerson | February 02, 2023

On February 1, 2023, LivePerson, a renowned name in AI-powered customer engagement, announced enhancements to its industry-leading Conversational Cloud platform that will enable enterprise brands to use Generative AI and Conversational AI in tandem to create better business outcomes. LivePerson announced enhancements that would enable organizations to use Generative AI safely and efficiently within their trusted Conversational AI platform, including: Beginning in the next few weeks, LivePerson's Knowledge AI will be enhanced with generative capabilities from OpenAI, with select co-innovation partner brands. Hundreds of the world's leading businesses are currently using Knowledge AI to build conversations from their knowledge assets, with existing LLM integrations assisting them in understanding and processing conversations. LivePerson's Conversation Assist enables agent oversight at scale, allowing AI running on the platform to offer accurate, up-to-date responses. By integrating Generative AI with LivePerson's Conversation Assist system, brands can use generative outputs while keeping them grounded, accurate, and truly helpful to consumers. Enterprises may use LivePerson's Agent Productivity tools to track and enhance customer service agents' productivity and performance. These tools will be improved to take advantage of Generative AI models like ChatGPT for features like auto-summarization, auto-completion, and customer journey tracking. Additionally, LivePerson is collaborating with some of the world's top brands to advance Generative AI beyond just answering questions to delivering systems that can safely take action and solve issues. This will open new use cases to be developed on billions of automated interactions that take place through the Conversational Cloud each year (six billion in 2022 alone). About LivePerson Founded in 1995, LivePerson is a leading Conversational AI company creating digital experiences. It is one of the pioneers of web chat for brands. Since its inception, the company has consistently pushed the boundaries of digital engagement between businesses and their customers. Its AI innovations have won recognition from some of the leading awards and recognition programs for customer care, marketing, sales, and technology. Brands worldwide, including Virgin Media, HSBC, and GM Financial, use its Conversational Cloud platform to engage with millions of customers.

Read More

GENERAL AI, AI APPLICATIONS, SOFTWARE

C3 AI introduces C3 Generative AI Product Suite to Provide Transformative UX

C3 AI | February 01, 2023

On January 31, 2023, C3 AI, a leading enterprise AI application software firm, announced the launch of the C3 Generative AI Product Suite with its first product, C3 Generative AI for Enterprise Search. C3 Generative AI for Enterprise Search offers enterprise users a transformative experience by utilizing a natural language interface to quickly discover, retrieve, and present all relevant data throughout an enterprise's information systems corpus. The C3 Generative AI Product Suite incorporates the most advanced models, such as GPT-3 and ChatGPT, as well as the latest AI capabilities from companies such as Google, Open AI, and academia, into C3 AI's enterprise AI solutions. The C3 Generative AI Product Suite integrates advanced transformer models into C3 AI's pre-built AI applications, allowing businesses to exploit these models across their value chains more quickly. C3 Generative AI will speed up transformation efforts across business functions and industries, such as supply chain, reliability, sustainability, CRM, ESG, oil & gas, aerospace, utilities, CPG, financial services, healthcare, and military and intelligence. C3 Generative AI is slated for public release in March 2023 and will be showcased at the C3 Transform international users' group conference on March 7, 2023, in Boca Raton, Florida. About C3 AI Founded in 2009, C3 AI is a leading provider of Enterprise AI software for driving digital transformation. Its proprietary, model-driven AI architecture significantly improves data science and application development. It allows clients to use the C3 AI Platform to create, implement, and manage large-scale AI, predictive analytics, and IoT applications. Furthermore, a diverse array of turnkey AI applications enables even faster development and implementation. C3 AI provides significant industry knowledge to help organizations start their digital transformation, from reliability and preparedness to supply chain optimization and energy management.

Read More

GENERAL AI, SOFTWARE, FUTURE TECH

Cogito Announces Innovations in Real-time Conversation Intelligence for Contact Centers

Cogito Corp | January 27, 2023

Cogito, a company that helps businesses with real-time coaching and guidance, has announced new products that will make real-time conversation intelligence in call centers better. The new products are made to help agents in the call center answer customer questions more quickly and effectively. Topic-based machine learning models, real-time transcription with emotion AI markup, self-service admin for easy topic generation, and secure redaction of personally identifiable information (PII) during calls are some of the new features. With these new features, contact centers will have a level of intelligence that has never been seen before. This will help them understand customer conversations better and respond quickly to changing customer needs. Joshua Feast, CEO and Co-Founder of Cogito, said, “Contact center agents and their leaders take the brunt of the service experience, with customer interactions becoming increasingly complex." He added, "We view seamless, integrated conversational AI and emotion AI capabilities as necessary to support today’s workforce." Additionally, he said, "With over a decade of advanced R&D, we differentiate based on our ability to go beyond traditional speech analytics." He further commented, "Our unique combination of behavior insights and real-time natural language processing has culminated into a powerful agent assist and coaching platform that we continue to add to and expand upon." Finally, he said, "The conversation AI solutions announced today are another step forward for the company and our ability to deeply assist an industry that needs human-centered support and guidance.” (Source - Businesswire) The solutions can pick up on more than 200 voice and behavior cues in speech and give real-time advice on how to respond to important topics of conversation. With self-service admin portals and the ability to change conversation themes by line of business, team, or skill group, they also make it easy for operations leaders and supervisors to manage and help their staff. About Cogito Cogito is a software company based in Boston that focuses on AI for emotions and conversations to help contact centers and front-line teams get coaching and advice in real time. Their technology analyzes how people talk to each other to give live guidance during calls and real-time feedback on how customers feel. This helps agents improve their effectiveness, empathy, and performance. Many well-known brands, including five of the Fortune 25 companies, use Cogito's technology to improve their connection with customers and elevate their team members' well-being. Cogito is venture-backed by companies such as OpenView Ventures, Romulus Capital, and Salesforce Ventures. They are committed to producing innovative technology, driving customer success, and helping people live more productive lives.

Read More

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