Powering Contact Center Transformation by using Intel AI

whitePaper | February 11, 2020

Deepwave Digital has leveraged the Artificial Intelligence Radio Transceiver (AIR-T) to create the first deep learning sensor for a 5G network. This network, the Citizens Broadband Radio Service (CBRS), will be the first spectrum sharing service provided by the telecommunications industry that leverages real time RF sensing. Critical to the operation of CBRS is the ability to determine if priority users are active on specific frequency channels. When no priority users are present, the spectrum may be reallocated for commercial networks to provide new enterprise services or additional bandwidth to existing services.

whitePaper | September 28, 2022

Mobile apps typically communicate with several backend services over the Internet. In some cases those services may have been developed specifically for that mobile app, but in most cases the app will be dependent on services developed by a 3rd party. This whitepaper discusses how communication with those services can be properly secured, and how Approov’s new runtime secrets protection feature enables significantly enhanced security to be added with a minimum of development effort.

whitePaper | July 23, 2020

LogicMonitor asked 500 global IT leaders from across the globe how their departments are evolving to maintain SLAs and business continuity amidst the 2020 global pandemic.

whitePaper | September 28, 2022

As the speed of enterprise operations surge and expectations for quick responses rise, decision making increasingly migrates from data centers to the network’s edge. Whether it’s on the shop floor, where busy production lines must not stand idle, a doctor in a surgical suite waiting for answers, a fire crew needing orders to fight a frantically advancing wildfire, scientists looking for insights that will help a recovering coral reef, or a retail environment where impatient customers wait for help in making a purchase, enterprises must configure their systems to collect information, to develop actionable insights, and to provide decisions or answers in real time.

whitePaper | September 22, 2022

Last year, the UK Department of Digital, Culture, Media and Sport (DCMS) published its 10- year National AI Strategy for the regulation and promotion of artificial intelligence (AI) in the UK (Report). DCMS seeks to build “the most pro-innovation regulatory environment in the world” and vows to make the UK the “best place to live and work with AI” over the next decade. Since then, the UK government and regulators have taken various steps towards this aim, with the Report anticipating a large number of AI-centric publications and consultations. Some key examples (and their latest status) are summarised below, including a policy paper and white paper on a pro-innovation national position on governing and regulating AI, an Information Commissioner’s Office (ICO) consultation on the beta version of its AI and data protection risk toolkit, and a consultation on copyright and patents for AI through the UK Intellectual Property Office (IPO).

whitePaper | August 9, 2020

Even before the COVID-19 pandemic, the pace of change in the financial services industry was exhausting. The challenges just kept coming: from the 2008 financial crisis to a raft of fintech newcomers and established brands pivoting into the industry, a panoply of regulations and the looming threat of a recession — to name a few.