Microsoft Power Apps, Microsoft Power Automate and Microsoft Power Virtual Agents Licensing Guide

whitePaper | September 23, 2022

It’s been several years since organizations began adopting artificial intelligence (AI) to improve their business; few have come close to mastering its existing capabilities. A small number of organizations in our research aim to become AI-driven—a status we define as AI and machine learning underpinning almost everything the enterprise does—by 2025. However, this elite group—who we term “AI leaders”1—as well as the many others looking simply to embed AI more firmly in the enterprise foundations face formidable challenges to achieving their objectives.

whitePaper | May 12, 2023

Onward’s mission is to develop bold and practical ideas to boost economic opportunity, build national resilience, and strengthen communities across all parts of the United Kingdom. Our vision is to address the needs of the whole country: young and old, urban and rural, for all communities across the UK – particularly places that have too often felt neglected or ignored by Westminster. We believe in an optimistic conservatism that is truly national – one that recognises the value of markets, supported by a streamlined state that is active not absent. We are unapologetic about standing up to vested interests, putting power closer to people, and supporting the hardworking and aspirational.

whitePaper | September 28, 2022

Communications service providers (CSPs) worldwide have been using robotic process automation (RPA) for many years to automate repetitive, low­value tasks. RPA frees up employees to focus on what they do best: helping customers and being innovative. Fast forward to today and operators are building on RPA with artificial intelligence (AI) to deliver intelligent automation (IA), which has become a strategic tool to help them reimagine their businesses.

whitePaper | August 25, 2022

Businesses are in different stages with their artificial intelligence (AI) technologies. Even today, after many years of evaluating AI, only one third of organizations have actually put AI into production (31%1 ). Organizations that started somewhat later are currently prototyping their AI solutions (20%). Companies that only recently came on board with AI are experimenting with AI technologies for their business cases (25%). And a relatively large portion (24%) have only just begun evaluating AI for their business cases.

whitePaper | June 3, 2022

A key ingredient of eBusiness is the ability to offer customers the very best user experience, irrespective of whether they use a web browser, a mobile browser or a mobile app. In this guide, we explore the challenges organisations face in managing the numerous ways customers can transact with businesses

whitePaper | September 12, 2022

A seamless customer experience has quickly emerged as a critical differentiator for businesses across all industries.1 And the bar is set high – using artificial intelligence (AI) to deliver touches like personalization, gamification and around-the-clock customer support has become an all but everyday expectation for a large number of consumers.