AI and Customer Service by the Numbers

Infographic | March 28, 2022

In the year 2020, the high-performance computing (HPC) market generated total revenues of 23.98 billion U.S. dollars.

Infographic | December 20, 2019

As ISACA celebrates its 50th anniversary, it is the ideal time to look to the future of technology and how technology-driven innovation will shape the new decade. ISACA surveyed more than 5,000 business technology professionals this year to gather their perspective on how the tech landscape of the new decade--the 2020s--will affect both the enterprise landscape and society more generally.

Infographic | February 4, 2022

Virtual reality (VR) is an effective tool for narrating brand stories and connecting with customers. Some of the best ways VR can be used in B2B sales and marketing are: Engaging your customers at the initial stages of product development, Improve your brand value through real world trade shows, Let your customers try your product before they actually buy it and Offers hands-on training guides and personalised virtual user manuals.

Infographic | June 23, 2022

AI learning agents have the potential to function like adaptive learning but at a much more sophisticated and nuanced level, potentially giving every student a computer-simulated personal mentor.

Infographic | June 15, 2022

80% marketing executives Say artificial Intelligence will revolutionize marketing by 2020.

Infographic | August 19, 2020

COVID-19 has turned banking digital practically overnight. In just a few days, the financial industry experienced more disruption than it’s seen in decades, from how employees do their work and redefining branch strategies to the delivery of products and much more. It’s clear that how consumers interact with their bank or credit union has fundamentally changed and will never be the same again. Prior to the pandemic, financial institutions were heading in the right direction with digital transformation and digital initiatives. But there wasn’t a big sense of urgency because things were still going well and profits were high. Now, with the tide changing so quickly and consumers having no other option than to rely even more heavily on technology and their mobile devices, financial institutions find themselves in a position where they have to act fast in order to sustain growth and succeed.