How Chatbots are Raising the Bar for Insurance Customer Service

Chatbots and Artificial Intelligence (AI) platforms are transforming the way insurers interact with customers – taking the fuss and frustration out of policy admin and the claims process. But alongside these enticing headline benefits, bots can deliver a potential boon behind the scenes too – helping empower insurers to identify instances of fraud faster.

Read this latest instalment in our Insurance Insights series to learn how bots are transforming the Property & Casualty (P&C) insurance industry.

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