Implementing AI in business challenges and resource

whitePaper | September 23, 2022

It’s been several years since organizations began adopting artificial intelligence (AI) to improve their business; few have come close to mastering its existing capabilities. A small number of organizations in our research aim to become AI-driven—a status we define as AI and machine learning underpinning almost everything the enterprise does—by 2025. However, this elite group—who we term “AI leaders”1—as well as the many others looking simply to embed AI more firmly in the enterprise foundations face formidable challenges to achieving their objectives.

whitePaper | August 11, 2020

Today, customer experience (CX) is about so much more than straight-up service, polite cashiers, hold times, or the number of business days it takes for a product to arrive in the mail. CX involves feelings, emotions, and encompasses your customers’ entire journey - from the moment they step foot in a store or visit a website until the moment they purchase from you again, tweet a positive shout out, or, on the flip side, reach out with an issue.

whitePaper | December 22, 2022

This study is promoted by Mobile World Capital Barcelona and NTT DATA in the framework of the Barcelona Digital Talent alliance. Mobile World Capital Barcelona is an initiative driving the digital advancement of society while helping improve people’s lives globally.

whitePaper | February 16, 2023

Artificial Intelligence (AI) is answer to challenges that telecoms must face in a time of rapidly changing market requirements, but it is not easy to adapt immediately. Many requirements can be solved by experienced experts. Unfortunately, access to their knowledge is increasingly limited, their education is usually expensive, there are not enough of them, and they are not always able to respond with sufficient speed.

whitePaper | April 16, 2020

Front Line Consulting (FLC) is a government consulting firm—and majority veteran-ownedand-operated Project Manager-as-Agent. Presently, FLC is managing a group of 60 publicly-funded projects for Travis County, home of the unequalled Austin, Texas. Front Line’s responsibilities include meeting a tight “substantial completion” deadline defined in public forum, coming in on (taxpayer-funded) budget, and keeping elected officials apprised of financials and material progress in projects within their respective jurisdictions.

whitePaper | February 21, 2020

The information contained in the International Public Sector Fraud Forum documentation and training is subject to Crown Copyright 2020. The information should not be published or distributed in any way that could undermine the values and aims of the International Public Sector Fraud Forum. This content consists of material which has been developed and approved by the International Public Sector Fraud Forum.