Evolution of IT Research Report

whitePaper | August 1, 2020

The majority of enterprise companies have hundreds of apps deployed in the cloud, and that trend is expected to continue, according to a new survey by IDG. That said, 52% of companies find that securing those apps continues to be challenging. But that doesn’t mean that the remaining 48% are fully confident in their cloud app security or are fully aware of all of the facets of cloud security they should be considering. “Cloud security is a broad issue,” says Jim Fulton, Director, Cloud & Edge Protection Solutions for Forcepoint. “From what I’ve seen, about 10% of companies really understand all of the facets.

whitePaper | June 13, 2022

As businesses move beyond rigid rules and strictly linear processes in IT service management, there’s a world of opportunity for artificial intelligence-powered automation in both proactive and reactive service delivery. We discuss what that smart tech-driven world can look like and how you can get there.

whitePaper | May 25, 2022

Modernization of data and applications on the mainframe is a necessary priority for modern organizations. Building a MongoDB Operational Data Layer (ODL) is a pattern widely used to make critical mainframe data available for modern mobile and web applications.

whitePaper | August 9, 2020

The payments industry is going through a period of massive disruption. Consumers increasingly expect a fast, easy payment process, coupled with immediate, uninterrupted access to account information and services.

whitePaper | April 25, 2023

Artificial Intelligence (AI) is changing our world. In the future, AI will be essential to cybersecurity and application security testing. Organizations require AI to secure assets that power their business. As cyber-attacks become more sophisticated and widespread and leverage AI, organizations will need to rely on AI-powered security solutions to protect their systems and data.

whitePaper | December 22, 2022

Contact centres are often viewed as cost drivers rather than business drivers. This is understandable, when you consider that differentiation efforts in this space have often struggled to be sustainable from a cost or staffing perspective. Figuring out the formula of investment to increased income is helped when you have an experienced guide to shorten your journey. Read on to get the benefit of our two companies’ experience, multiplied by hundreds of clients.