DevOps AND AGILE DEVELOPMENT

whitePaper | September 15, 2022

The concept of Artificial Intelligence (AI) and Machine Learning (ML) dates back to the 1950s with researchers trying to use machines to simulate human intelligence in machines. However, their use in the financial sector has been limited. With enhanced customer service and mounting cost pressures, financial institutions (FIs) have now started to look at AI as a possible solution for improving cost and operational efficiencies.

whitePaper | August 11, 2020

Today, customer experience (CX) is about so much more than straight-up service, polite cashiers, hold times, or the number of business days it takes for a product to arrive in the mail. CX involves feelings, emotions, and encompasses your customers’ entire journey - from the moment they step foot in a store or visit a website until the moment they purchase from you again, tweet a positive shout out, or, on the flip side, reach out with an issue.

whitePaper | July 31, 2020

IT organizations face constant change. There’s the overarching transition to cloud, which raises questions about what workloads to move when. And there are application-level transitions imposed by vendors when they end support for older versions of software, forcing companies to upgrade. Microsoft SQL Server is swept up in both of these transitions. Organizations rely on SQL Server for everything from ERP to analytics, and thousands of them are running the 2008 or older versions that are now end of support.

whitePaper | June 7, 2022

Telecoms need to be able to incorporate new technologies and next-generation connectivity such as 5G to customers and end users. To achieve these ambitious goals, they need to optimize their networks – make them more intelligent if you will. Some of the tools needed include artificial intelligence (AI), machine learning (ML) and artificial intelligence operations (AIOps). This document will explore what intelligent networking means to telecoms, vendors and customers, and how AI and ML technologies and tools can be used, the cultural shifts the industry needs to make it a success, and what to bear in mind when deploying machine learning across a telecom network.

whitePaper | April 16, 2020

The Iron Triangle or, as it is more commonly known, the project management triangle has influenced project teams for years. Summed up as “fast, good, or cheap.pick two,” the concept asserts that there are firm boundaries on what is possible to produce. The triangle metaphor implies there is no way to provide goods or services that are simultaneously on budget, on time, and of high quality because of the competing nature of these priorities.

whitePaper | December 30, 2022

The technological development of artificial intelligence (AI) is proceeding rapidly, with investment in AI-based solutions dramatically increasing across the globe. Europe is no exception.