Enhancing the Software Product Lifecycle with Skytap Cloud

whitePaper | January 10, 2020

Instead of following a set of rote, preprogrammed instructions, AI enables machines to learn, and then “act,” on information. Your voice-activated phone, technologies such as speech and image recognition, autonomous vehicles, the smart devices in your home—all of these advances were made possible by AI technology. AI also marks a fundamental advancement in critical, often time-consuming, business processes. It’s poised to dramatically enhance human decision-making and improve an organization’s ability to make predictions, automate business practices, and optimize logistics.

whitePaper | July 20, 2022

The growing diversity of actors and circumstances involved in AI/ML deployment makes establishing a set of ethical participatory practices especially difficult for this field. Even among practitioners working at the same organization, there can be substantial differences in both their knowledge about how AI/ML systems were created or will be used and their ability to incorporate inclusive practices. Additionally, the greater availability of AI development platforms, including “no-code” platforms, means that algorithmic models can be deployed without having deep expertise, expanding the number of circumstances automated systems are deployed in. This means many more instances where automated systems are being deployed without consideration of how the algorithms were developed, the provenance of the datasets and nature of the bias on which they were trained and tested, and the ethical implications of their development and deployment.

whitePaper | December 6, 2022

The impact of system downtimes is rapidly rising due to businesses’ increased dependency on data and technology. It can cause loss of opportunities, productivity loss, confidence erosion, SLA penalties, supply chain ripple effects, and most importantly, a damaged reputation.

whitePaper | July 10, 2020

There’s no arguing that preventing failures and accidents is critical for industry. Unexpected incidents can grind operations to a halt for extended periods of time and necessitate expensive repairs. Just 12 hours of downtime for an oil production platform could cost six to eight million dollars in lost production opportunity alone. A single day of grounding for a plane costs roughly four to five million dollars. Because of these disruptions, industrial sectors are always on the lookout for newer, better maintenance methods, and the approach on everyone’s lips right now is predictive maintenance. While everyone agrees on the name, there is less consensus on what it means or how to implement it. But to truly unlock the potential of predictive maintenance, it needs to be paired with artificial intelligence (AI) and machine learning (ML).

whitePaper | August 11, 2020

Today, customer experience (CX) is about so much more than straight-up service, polite cashiers, hold times, or the number of business days it takes for a product to arrive in the mail. CX involves feelings, emotions, and encompasses your customers’ entire journey - from the moment they step foot in a store or visit a website until the moment they purchase from you again, tweet a positive shout out, or, on the flip side, reach out with an issue.

whitePaper | April 16, 2020

To your credit, you’ve done a little research and picked up a drawing tool here, an inspections tool, a bidding tool, and a financials tool. You’ve embraced the future or The Present, as it’s now called and are keeping abreast of ever-changing best practices.