Service Management Architecture and The Gold Blue Print

Infographic | July 1, 2022

Artificial intelligence (AI) was already on a meteoric rise in the transformation of customer service as we know it. The current environment can be expected to accelerate that trend even further. Here is a look at what AI in customer service means to tomorrow’s competitive landscape.

Infographic | November 12, 2021

Science fiction didn’t do a great job in preparing us for our first real encounters with AI. Most people probably still envision AI in the form of a sentient robot that can talk, move around, and experience feelings – something like WALL-E or C-3PO from the movies. Although that still may be the dream, it turns out that the current iteration of AI is actually quite different. With modern AI, all the “thinking” gets done in the cloud, and the algorithms aren’t tied to the identity of a physical machine like we would have expected from the big screen. The modern iteration of AI works silently in the background without a face, and it’s starting to impact everything it touches. It’s also set to transform our economy at warp speed.

Infographic | March 3, 2022

The term "Metaverse" literally means "beyond the universe." 55%of American citizens are still unaware of the Metaverse. Technological Pillars of Metavers are Holographic Construction, Holographic Simulation, Virtual Reality Integration and Virtual Reality Linkage.

Infographic | December 8, 2021

The current advancement in mobile apps development is in a full-fledged acceleration mode, and it is expected to rise with each passing day. Mobile phones are becoming increasingly powerful, and the most prominent reason behind their power is mobile applications. Undoubtedly, the future of mobile apps is bright and impactful. So here’s a quick peek into the future trends of mobile apps.

Infographic | February 5, 2020

Careers in Artificial Intelligence have shown steady growth over the past few years and will continue to grow at an accelerating rate. 57% of Indian companies are looking to hire the right talent to match the market requirements. Aspirants who have successfully transitioned into an AI role have seen an average hike in salary of 60-70%. Mumbai stands tall in competition and is followed by Bangalore and Chennai. According to WEF, 133 million jobs will be created in AI by the year 2020. Research states that the demand for jobs has increased but the workforce has not been able to keep pace with it.

Infographic | February 28, 2022

The Year Neural Networks Were Born Warren McCulloch and Walter Pitts proposed the model of artificial neurons. The Name ‘Artificial Intelligence’ Came into Existence American computer scientist John McCarthy first adopted the name at the Dartmouth Conference.