Service management— driving the new style of IT

Infographic | December 1, 2019

Deploying conversational A1 is a high-stakes scenario. The process involves taking a step forward in the era Of sophisticated robotics, which if goes awry, can hit the core business bottom lines. To avoid a setback, it's important for enterprises to consider the following factors before putting customer conversations in the hands of a machine.

Infographic | January 5, 2020

Corporate legal departments have long worked against the perception that they function within the enterprise as a cumbersome cost center — as a department of “no” rather than as a strategic, value-added business partner. As far back as its 2001 annual meeting, the American Corporate Counsel Association (ACCA) held round-table discussions on the subject, focusing on both negative perceptions of corporate legal departments (such as lawyers are “risk averse”, “don’t know the business” and “struggle to measure the benefit of preventing problems”), as well as possible solutions (like developing “value-added” campaigns, getting involved early, understanding business goals and aligning to support them). Nearly two decades have passed since the ACCA meeting, yet these issues persist.

Infographic | January 7, 2020

Storage is normally the first suspect when identifying the causes of the app-data gap, but the facts tell a di¬erent story. Of issues had nothing to do with storage, resulting instead from configuration, interoperability, and other problems. Of issues were related to storage, including hardware and software issues, and occasionally performance.

Infographic | February 4, 2022

Virtual reality (VR) is an effective tool for narrating brand stories and connecting with customers. Some of the best ways VR can be used in B2B sales and marketing are: Engaging your customers at the initial stages of product development, Improve your brand value through real world trade shows, Let your customers try your product before they actually buy it and Offers hands-on training guides and personalised virtual user manuals.

Infographic | December 10, 2019

AI enables organization to optimize product availability by decreasing out of stocks and spoilage. AI can also help with getting a better understanding of sales patterns. AI enables organizations to expediate product development and R&D by reducing the test times and driving more concrete insights from customer data and demands AI can be used to get a better understanding of inventory levels enabling organizations to plan ahead and avoid stock-outs.

Infographic | March 28, 2022

In the year 2020, the high-performance computing (HPC) market generated total revenues of 23.98 billion U.S. dollars.