Madison Performance Group

VentureBeat | March 12, 2020

Amazon is using AI and machine learning to predict context from customers’ queries. In a preprint paper accepted to the ACM SIGIR Conference on Human Information Interaction and Retrieval scheduled to take place this month, Amazon researchers describe a system that predicts activities like “running” from queries like “Adidas men’s pants.” It could help to improve the quality of search results on Amazon.com, which could enhance the overall Amazon shopping exper...

Software

Pegasystems | June 22, 2022

The business complexity-crushing software company Pegasystems Inc. announced today that the new version of Pega Process Extender for Salesforce Lightning is now accessible for download on both the Salesforce AppExchange and Pega Marketplace. Organizations can easily add Pega Infinity workflow automation and AI-powered decisioning capabilities to already-existing Salesforce Lightning deployments with the help of this component. Even while Pega powers the business logic and workflows, the entire e...

General AI, Software

Prnewswire | April 28, 2023

Yellow.ai, a global leader in Conversational AI, today announced the launch of its Dynamic Automation Platform (DAP), powered by generative AI, that enables enterprises to automate customer and employee experiences at scale with 60% reduction in their operational costs. The company also revealed a new logo as part of a rebranding strategy that reflects its vision of delivering human-like conversational experiences to accelerate enterprise growth. With a 4X growth rate in North A...

Outreach | June 18, 2020

Sales engagement platform and unicorn startup Outreach has raised $50 million in funding led by Sands Capital Ventures, with additional funding from Salesforce Ventures. The round brings Outreach’s overall valuation up to $1.33 billion and total funding up to $239 million.The company plans to use the funding to enhance its technologies and expand its product base, such as its recently announced AI assistant Outreach KAIA. Outreach also plans to invest in new global markets and expand...