Evergreen Information Technology Services, Inc.

AI Tech, General AI, Software

Globenewswire | June 28, 2023

VERSES AI Inc. (CBOE:VERS) (OTCQX:VRSSF) (Frankfurt: J9A) ("VERSES'' or the "Company”), a cognitive computing company specializing in the next generation of artificial intelligence, announces the release of the first Wayfinder Service-based AI Routing Agent. The Wayfinder Routing Agent provides AI routing capability for any networked system such as autonomous robots, forklifts and other machines, and human operators in industrial environments. The Wayfind...

AI Tech, Software, Future Tech

SugarCRM | September 07, 2022

SugarCRM, today announced that it has been recognized as a Best Enterprise CRM Software and Solution for the second year running in the 21st annual CRM Industry Leader Awards program honoring the best CRM solutions and innovators. Sugar also was named a winner in the Best Sales Force Automation Software and Solution and Best CRM for Midsize and Small Businesses categories. CRM magazine’s September 2022 issue provides an overview of the top five solution winners in each categ...

NICE inContact | August 05, 2020

NICE inContact, a NICE business, today announced Omdia, a leading global technology research firm, has recognized the company as the market leader in the Omdia Decision Matrix, selecting a Multichannel Cloud Contact Center Solution, 2020-21, ranking #1 overall in the technology assessment, execution assessment and market impact ratings. The Omdia Decision Matrix reviews prominent cloud contact center providers with emphasis on the ability of vendors to handle multichannel customer interactions a...

venturebeat | April 12, 2020

Microsoft Teams is getting a bunch of new features this year. Robert Aichner, Microsoft Teams group program manager, recently told us how Microsoft is building the most interesting one: real-time noise suppression, which uses machine learning to filter out background noise during calls. Because the feature isn’t final, we also had a secondary discussion about the user experience. It’s one thing to filter out someone typing, a barking dog, a door being shut, a rustling chip bag, or a ...