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AI Tech, General AI, AI Applications

tekvizion | September 21, 2022

tekVizion is working with Amazon Web Services (AWS) to make it easy for enterprises to add conversational artificial intelligence (AI), such as bots and interactive voice response systems (IVRs), to their existing contact center platforms. With the solution, IT administrators can quickly improve caller experience and reduce agent handle times without the cost and disruption of upgrading their entire contact center. The tekVizion 360 solution leverages two primary AWS services: Ama...

AI Applications

Microsoft | February 08, 2021

Microsoft announced the launch of Microsoft Viva, an employee experience platform that aims to deliver first - and third-party products across learning, knowledge, insights, wellness, and engagement. As a part of this, Microsoft introduced Viva Topics, Viva Connections, Viva Insights, and Viva Learning, modules stemming from Project Cortex. Most enterprises have to wrangle uncountable data buckets, some of which unavoidably be hardly used or forgotten. According to a Forrest...

Venturebeat | May 22, 2020

A study by Genpact found that 87% of carriers set aside at least $5 million for AI last year, more than banking, consumer goods, and retail companies. Clara Analytics, a predictive analytics company for workers’ compensation claims, today announced th...

EPAM Systems | June 24, 2020

EPAM Systems, Inc. (NYSE: EPAM), a leading global provider of digital platform engineering and software development services, today announced their role as a founding member of the newly formed MACH Alliance, a group of independent tech companies dedicated to advocating for open, best-of-breed technology ecosystems. In this role, EPAM will utilize its product and platform engineering leadership experience to consult and advise its customers on how they can leverage the power of cloud and headles...